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  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

There are a couple of things I am working on at this time. One has to do with the negative effects of product variety. The basic premise is that certain types of product View Details
Keywords: by Manda Mahoney
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

Autor, William R. Kerr, and Adriana D. Kugler Periodical:Economic Journal 117 (2007): F189-F217 Abstract Theory predicts that mandated employment protections may reduce productivity by distorting production... View Details
Keywords: Martha Lagace
  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

as ’the five whys’ in the Toyota production system, usually gets you there. We’ve found that when you dig into the problem, the learning plateaus when you’ve reached the root. That sounds unscientific, but it’s awfully pragmatic.”... View Details
Keywords: by Kristen Senz
  • 08 Jul 2011
  • Working Paper Summaries

Delegation in Multi-Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority

Keywords: by Kristina McElheran
  • September–October 2013
  • Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
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  • 21 Nov 2014
  • Working Paper Summaries

The Decoupling Effect of Digital Disruptors

Keywords: by Thales S. Teixeira & Peter Jamieson
  • March 2023
  • Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

Download the paper: http://www.hbs.edu/research/pdf/08-084.pdf Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis Authors:Alan D. MacCormack, John Rusnak, and Carliss Y. Baldwin... View Details
Keywords: Martha Lagace
  • 29 May 2007
  • First Look

First Look: May 29, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707474 Tiger-Tread Harvard Business School Case 507-077 Describes an innovative product launch for which a marketing plan and a breakeven analysis are needed. To introduce... View Details
Keywords: Martha Lagace
  • 21 May 2013
  • First Look

First Look: May 21

methods and to make decisions on quantitative analysis. This book offers a variety of practical tools and examples to improve a manager's understanding of business analytics, and to enhance their thinking and decision processes.... View Details
Keywords: Sean Silverthorne
  • Teaching Interest

Applied Business Analytics

Course Overview:

Business Analytics has become a core function in many firms today and is driving innovation in the form of new business and operating models. Data-driven decision-making requires understanding of statistics, computer... View Details

  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

discovery work to validate the problem or their target customers. While gut feel or personal experience with a problem can be a strong signal there is a problem to solve, without proper product discovery work you won’t truly know if you... View Details
Keywords: by Julia Austin
  • 11 Feb 2014
  • First Look

First Look: February 11

Publications August 2013 American Journal of Managed Care The Impact of Electronic Health Record Use on Physician Productivity By: Adler-Milstein, Julia, and Robert S. Huckman Abstract—Objectives: To examine the impact of the degree of... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2012
  • First Look

First Look: October 16

Hypothesis Authors:Alan MacCormack, Carliss Baldwin, and John Rusnak Publication:Research Policy 41, no. 8 (October 2012) Abstract A variety of academic studies argue that a relationship exists between the structure of an organization and... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

benefits from outsourcing the use of intellectual property increases. We also examine how the variability of payoffs to effort affects the optimal way the owner of the intellectual property uses it. Download the paper: http://www.hbs.edu/research/pdf/07-100.pdf Does... View Details
Keywords: Martha Lagace
  • 03 Apr 2012
  • First Look

First Look: April 3

visits, how to conduct them most effectively, and how to debrief after visits. The note is, therefore, relevant to MBA, Executive Education, Field Study, or project contexts where the focus is start-ups, entrepreneurial management, new View Details
Keywords: Carmen Nobel
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

challenges that the food system of the future presents: a changing climate, booming global population, the need for increased production of nutritious foods, and scarce land and water resources among many other challenges. Both Dr. and... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

2005 on business solutions for alleviating poverty. The work combines chapters from a variety of perspectives—business, academic, government, nonprofit—to examine the nature of poverty, how the poor can become producers as well as... View Details
Keywords: by Sean Silverthorne
  • 2021
  • Working Paper

The Value of Data and Its Impact on Competition

By: Marco Iansiti
Common regulatory perspective on the relationship between data, value, and competition in online platforms has increasingly centered on the volume of data accumulated by incumbent firms. This view posits the existence of "data network effects," where more data leads to... View Details
Keywords: Online Platforms; Data Network Effects; Analytics and Data Science; Value; Competition; Digital Platforms
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  • 02 Aug 2010
  • Research & Ideas

Modern Indian Art: The Birth of a Market

art was redefined as a new product category—modern Indian art—by a variety of participants including artists, academics, commercial auction houses, and critics. And as Western museums and collectors began to... View Details
Keywords: by Sean Silverthorne

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