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Show Results For
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All HBS Web
(391)
- News (83)
- Research (229)
- Events (1)
- Multimedia (1)
- Faculty Publications (85)
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- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
productivity and quality of care can be increased by uncovering organizational factors associated with operational failures so that hospitals can reduce the frequency with which these failures occur. Research by Anita L. Tucker and colleagues. View Details
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by Staff
- 19 Dec 2006
- First Look
First Look: December 19, 2006
on two validation databases. The results suggest several important findings. First, methods do matter. The differences observed in predictive accuracy across submissions could change the profitability of a churn View Details
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Sean Silverthorne
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
buyout. Others maintain that PE fund managers are better at managing firms and making them more efficient than many corporate executives. Josh Lerner, the Jacob H. Schiff professor of investment banking at...
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- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
therefore establish a "relationship" that allows them to maintain contact with their customers over the long term. Recognizing this new reality and dealing with it proactively is the single most important dimension of enterprise...
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by Robert S. Kaplan & David P. Norton
- 10 Aug 2016
- Research & Ideas
Prospective Students Steer Clear of Schools Rocked by Scandal
coverage—which has led a number of colleges to take proactive steps that prevent future problems. Schools have made serious attempts to better understand the nature and extent of the problem, as well as to explore solutions ranging from...
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- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
within your own ecosystem, you can become more proactive in harnessing their resources, such as data and infrastructure, for innovation and growth. In today’s digital age, it isn’t daunting to utilize resources from tech giants to fuel...
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- 05 Jul 2004
- Research & Ideas
Radical Change, Entrepreneurial Opportunity
Mary Tripsas, Assistant Professor in the Entrepreneurial Management unit at Harvard Business School, is interested in how radical technological change transforms industries, and how such change affects established firms and creates...
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- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
him fly at all. That discussion is a rare surfacing of an issue too often ignored—the problem of mental health in the workplace. “A very interesting question to ask is whether the tragedy will be good or bad for treatment and management...
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- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
pricing and the merits of billing over time. Also, see an excerpt from a recent Harvard Business Review article by Gourville and collaborator Dilip Soman. Mahoney: What are some first steps managers can take once they have decided to...
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by Manda Mahoney
- 18 Nov 2014
- First Look
First Look: November 18
Publications November 2014 Wiley Encyclopedia of Management Management as a Profession By: Khurana, Rakesh, and Eric Baldwin Abstract—No abstract available. Publisher's link:...
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Sean Silverthorne
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
Telesom ZAAD initially made mobile money services free and managers focused on customer acquisition and training employees to effectively explain the service to prospective customers. In addition to gaining indirect revenue from a...
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- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
Andrei Stanescu SUMMING UP Was Walmart’s Leadership Sufficiently Proactive in Meeting Broader Corporate Responsibilities? Several times as many respondents to this month’s column gave CEO Doug McMillon high marks as opposed to low marks...
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- 25 Feb 2020
- Research & Ideas
For Migrant Workers, Homesickness Can Reduce Productivity
more important, Choudhury says, as people increasingly choose to live and work close to where they grew up, often foregoing economic opportunity to do so. “Vacation flexibility means being able to go to your manager and say this is when I...
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by Kristen Senz
- 03 Dec 2018
- Research & Ideas
How Companies Can Increase Market Rewards for Sustainability Efforts
those efforts and proactively addressing issues when negative stories arise. “The positive association between ESG performance and market valuation is stronger for firms with more positive public sentiment momentum,” writes Harvard...
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by Rachel Layne
- 03 Jan 2019
- Research & Ideas
Everyone Knows Innovation is Essential to Business Success—Except Board Directors
solely up to management to ensure a company retains its competitive edge, a proactive board can help to provide the guidance needed for the future. Related Reading: Managing...
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by Michael Blanding
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
action. For them, a mediocre decision is better than wavering. Applied to negotiation, being proactive allows a firsthand reading of the market and gives you a key role in shaping how the game evolves. As soon as the new CBA was in place,...
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- 12 Nov 2021
- Op-Ed
Can Our Parenting Struggles Make Us Better Leaders?
they have an obligation to work proactively to further the company’s mission. Alaska Airlines, likewise, has become one of the most successful and well-regarded airlines by giving its frontline workers much more control over customer...
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- 29 May 2014
- Research & Ideas
Research Symposium 2014
difference," Edmondson said. Inclusive leaders exhibit three characteristics that lower the fear of speaking up among their employees: such leaders are accessible, proactively invite input, and acknowledge their own fallibility. "Small...
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- 13 Apr 2015
- Research & Ideas
3 Ways Firms Can Profit From Environmental Investments
revenue for their companies. "For many firms, it's possible to act sustainably and make money at the same time," says Henderson, the John and Natty McArthur University Professor at Harvard University who has a joint appointment in the General View Details
- 06 Nov 2017
- Research Event
Who is Responsible for the Future of Cities?
Worldwide Week global engagement initiative, the panel featured experts from the design, planning, technology, transportation, and business communities. "The question is not so much whether cities can survive, but whether their growth can be View Details
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by Carmen Nobel