Operational Excellence - Publications - Faculty & Research

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

to the specific content of their cultures, shaping them to inculcate specific behaviors relevant to strategic execution. Eager to support goals like innovation, quality, growth, and excellence in customer service, companies like Southwest... View Details

Keywords: by Ranjay Gulati

Web

Annual Report 2020 - Annual Report 2020

ASSOCIATE PROFESSORS Alison Wood Brooks Associate Professor, Negotiation, Organizations & Markets Prithwiraj Choudhury Associate Professor, Technology & Operations Management Marco Di Maggio Associate Professor, Finance Joshua... View Details

01 Oct 1999
News

Banking on Success

Acquisitions department and presided over some of the largest deals transacted during the merger-crazed 1980s. He joined Morgan Stanley in 1988 as a managing director and later served as cohead of Mergers and Acquisitions, becoming a member of Morgan's View Details

Keywords: Deborah E. Blagg

01 Dec 2019
News

Bridging the Gap

operations is a big part of what YALP hopes to impart. “Typically, the public-sector lexicon can be mystifying to private-sector folks,” says Stacy Richardson, Chattanooga Mayor Andy Berke’s chief of staff. “When I attended YALP in 2016,... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

of Nonprofit Organizations in June, a joint executive education program presented by the HBS Social Enterprise Initiative, Harvard's Hauser Center for Nonprofit Organizations, and the Harvard Kennedy School. He will co-chair the HBS Executive Education program... View Details

Keywords: by Julia Hanna

Web

Organizational Behavior Awards & Honors - Faculty & Research

Paul Leonardi. Ryan L. Raffaelli : Runner-up for the 2024 Best Entrepreneurship Paper Award from the Academy of Management, Organization and Management Theory Division, with Ryann Noe. Ryan L. Raffaelli : Runner-up for the 2024 Wyss Award for View Details

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

to facilitate it," says Professor of Management Practice Clayton S. Rose, who sees in Armstrong's story an ideal vessel for teaching lessons about business ethics and leadership. Along with research associate Noah Fisher, Rose wrote the case study Following Lance... View Details

Keywords: by Michael Blanding; Sports

12 Mar 2021
News

My Favorite Case

This was my favorite case in my favorite class, Entrepreneurial Management, taught by Professor Howard Stevenson. The protagonist learned the hard way that she had to plan to manage growth and, unfortunately, her operations infrastructure... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Sep 2021
What Do You Think?

Can We Train for Trust?

the speed of trust.” It could hardly be more true than in a business like Airbnb. Its platform, which brings those with rooms and travelers together, relies on a triangle of trust between the company, its landlords, and traveler-renters, all of whom View Details

Keywords: by James Heskett

Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

Goldfaden Land, who studied physics, and Harry Land, who ran a scrap metal and real estate business in Connecticut. In high school at the Norwich Free Academy, Land excelled in physics and became enthralled with the classic Physical... View Details

Web

General Management Awards & Honors - Faculty & Research

Distinguished Alumni Award and Hall of Fame Award in 2019. Rebecca M. Henderson : Chosen as one of three “Directors of the Year” by the Financial Times . Hubert Joly : Awarded the Deming Cup for Operational View Details

Web

HBS - The year in Review

Doctoral Research and the Martin Award for Excellence in Business Economics. Wyss Award for Excellence in Research (named in honor of Hansjörg Wyss, MBA 1965) Ximena Garcia-Rada, Marketing Sourobh Ghosh,... View Details

26 Mar 2024
Blog Post

IFC India: Financing the Climate Transition in India

and operates one of India's largest fleets of buses. “The Brihanmumbai Electricity Supply and Transport (BEST) operates buses in Brihan, Mumbai, Navi Mumbai, and Thane area, and distributes electricity in... View Details

Web

Strategy Execution Online Course | HBS Online

businesses face and create systems for managing and mitigating them. Highlights Your Business's Overall Level of Risk Considering the Balance Between Innovation and Control Operations Risk Show Hide Details Concepts Identifying Sources of... View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

level-setting on terminology and definitions; major policy drivers and incentives in the US; and examples of EJ being applied by businesses, including areas where policy has resulted in action by businesses, and areas where action is lacking. We are grateful for Skye’s... View Details

Web

Entrepreneurial Management Awards & Honors - Faculty & Research

Competition Championship (83kg). Lauren H. Cohen : Winner of the 2022 Best Paper Award on Finance in Management Science from the Finance Section of the Institute for Operations Research and the Management Sciences (INFORMS) for "Patent... View Details

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

and ultimately an excellent journey to learning effective leadership skills in The Adventures of an IT Leader (Harvard Business Press). According to the novel's creators, a fictional approach allowed them to blend real-life incidents they... View Details

Keywords: by Martha Lagace

01 Oct 2002
News

Michael F. Cronin

that needs our capital and strategic advice but also has a solid organization and lots of operational know-how.” As a scholarship student at Harvard College, Cronin was president of the Harvard Student Agencies (HSA). “Unlike most of my... View Details

18 Apr 2016
Blog Post

Meet the HBS Family Business Club

by a multiple of three. We believe that students who have worked with or for family businesses bring in a unique perspective of how such businesses operate and allow other students to think from the perspective of owners. We value ... View Details

Web

Faculty - Race, Gender & Equity

(HMC).... Frances X. Frei UPS Foundation Professor of Service Management Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for... View Details

Publications