Managing Difficult Interactions - Publications - Faculty & Research

11 Jul 2005
Research & Ideas

The New International Style of Management

While Dell China's organization had American attributes, and while higher-level management interaction with international departments was common, its day-to-day management... View Details

Keywords: by Garry Emmons

26 Nov 2001
Research & Ideas

Manager or Mentor? Why You Must Be Both

teaching. By the end of his first year, Thomas was the first first-year professor to ever be nominated for the teaching prize at Wharton. Question All Assumptions Managing "across differences" is one of the most View Details

Keywords: by Martha Lagace

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

month's question elicited responses across the spectrum of recommended ways of managing them. At one extreme was Sherpa, who said, "Any sort of 'brilliant jerk" is simply another form of psychopath. Psychopaths have no place in... View Details

Keywords: by James Heskett

Web

Online Leadership and Management Courses | HBS Online

Certificate Courses (8) Leadership Principles Professors Joshua Margolis & Anthony Mayo Learn to bring out the best in others by applying and adapting your leadership style and managing the conditions that drive team performance. 6 weeks,... View Details

29 Oct 2007
HBS Case

Marketing Maria: Managing the Athlete Endorsement

increasingly turn to athletes to promote their products. The marketing executives I spoke with told me they value these endorsements especially because it is getting more and more difficult to reach a wide group of consumers using... View Details

Keywords: by Sarah Jane Gilbert; Sports

Article

The Impact of the 'Open' Workspace on Human Collaboration

By: Ethan Bernstein and Stephen Turban

Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on... View Details

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07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

for natural gas, and to create derivative supply contracts that could help customers manage the risks of demand volatility and price swings more effectively than before. In this way, Skilling and his colleagues solved a major contracting... View Details

Keywords: by Martha Lagace; Energy; Utilities

Teaching Interest

Managing Human Capital: Keeping Hope Alive in Organizations (Not offered 2013-2014)

Managing Human Capital has been specifically designed to teach practical skills for the general manager who seeks to manage both other people and his or her own career with optimal effectiveness. Any and all students who believe they will need to effectively manage... View Details

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To... View Details

Keywords: by Sean Silverthorne

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Managing Human Capital - Course Catalog

in concept, it is remarkably difficult to execute—proven most recently by the Great Resignation. Future graduates of HBS, like the population at large, will have more and more choices about how to work and how to View Details

01 Mar 2018
News

Research Brief: A Path to Moral Management

Eugene Soltes (photo by Russ Campbell) Eugene Soltes (photo by Russ Campbell) Making ethical and moral decisions in business can be murky and is difficult to teach in the vacuum of a business school classroom, argues Associate Professor... View Details

Keywords: Jennifer Myers

January 2019 (Revised January 2021)
Case

KITEA (A): Democratizing Furniture in Morocco

By: Ramon Casadesus-Masanell and Gamze Yucaoglu

The case opens in 2013 as Amine Benkirane, founder and CEO of the leading Moroccan furniture company KITEA, contemplates the loss his company has incurred for the first time in its 20-year history. The case then describes KITEA’s origins and provides a detailed... View Details

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TeachingInterests

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

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Technology & Operations Management Curriculum - Faculty & Research

Lab/Capstone 1 Alan MacCormack , Russell J Wilcox January 2025 J 3.0 Launch Lab/Capstone 2 Alan MacCormack , Russell J Wilcox Spring 2025 Q3Q4 3.0 Making Difficult Decisions: The General Manager’s Job (MDD) (also listed under General... View Details

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

(iStockphoto/SolStock) The COVID-19 pandemic changed the ways we worked, the ways we shopped, and the ways we interacted with others. It fostered some businesses—online selling, meeting services, and home entertainment—and nearly killed... View Details

Keywords: by James Heskett

January 1999 (Revised September 2004)
Background Note

International Entrepreneurship: Managing and Financing Ventures in the Global Economy - Overview

International Entrepreneurial Finance is the study of allocation of scarce resources by and to entrepreneurs in international settings. This note provides an overview of "International Entrepreneurial Finance," a second-year MBA course developed and taught at Harvard... View Details

Keywords: Entrepreneurship; Globalization; Finance

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02 Mar 2011
Research & Ideas

Managing the Open Source vs. Proprietary Decision

implications. In this excerpt, they discuss how corporate managers should consider the interaction of open source and proprietary on software they develop and use. Implications For Corporate View Details

Keywords: by Josh Lerner & Mark Schankerman; Technology

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

masks. We recently asked Harvard Business School professors whose research and expertise traverse topics related to remote work what advice they would offer managers and executives actively seeking to navigate these points of friction.... View Details

Keywords: by Kristen Senz