Filter Results:
(203)
Show Results For
- All HBS Web
(203)
- News (59)
- Research (111)
- Events (1)
- Multimedia (1)
- Faculty Publications (32)
Show Results For
- All HBS Web
(203)
- News (59)
- Research (111)
- Events (1)
- Multimedia (1)
- Faculty Publications (32)
- 10 Mar 2021
- News
New Releases: Alumni and Faculty Books, Podcasts
the founding sheriff’s promise to the murdered girl’s mother. The Unspoken Rules: Secrets to Starting Your Career Off Right By Gorick Ng (MBA 2018) Harvard Business Review Press Most career guides assume that you already know how the working world works. But if you’re... View Details
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
guidance is needed or to make introductions to customers, prospective partners, or job candidates. Advisers may also mentor junior members of a team when you lack the funds or time to hire in an experienced leader. Advisers are usually... View Details
Keywords: by Julia B. Austin
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
for-profit health care organization led to better patient outcomes at the same time that "provider engagement and feeling of satisfaction have increased, our costs have fallen and our net profit has increased." One of the basic... View Details
- 01 Dec 2013
- News
Your Own Medicine
fibrosis treatment. Williams got into pharma by chance. After working in investment banking before and after HBS, he took a job at the consulting firm Corporate Decisions (now Oliver Wyman). One of his first clients was launching a drug... View Details
- 01 Feb 2002
- News
Redefining Success: Women & Work.
much better job at work and probably always wonder if you aren't missing out on one of the great life experiences. You can decide to have kids and give up your career, and always wonder if you are not maximizing who you could be. You... View Details
- 01 Sep 2011
- News
Extraordinary People
getting the job done. Over the years he transformed Joh. A. Benckiser SE (JAB) from a small, privately held German company into a successful global powerhouse. In addition to serving as chairman and CEO of JAB, Harf’s many roles... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Finance; Executive, Legislative, and Other General Government Support; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
- 01 Jun 2011
- News
The House that Howard Built
Duffy (MBA 1977), then administrative director of External Relations. Nearly a third of the survey’s respondents said they were self-employed, while almost half described themselves as “entrepreneurs.” (This cohort also reported greater personal and career View Details
- 01 Dec 2001
- News
Reaching Out
satisfaction of applying their learning to a problem about which they care a great deal." Funded by the School principally through generous alumni gifts and supplementing what employer organizations can pay, fellowships enable students to... View Details
- Web
Commencement 2018 Address | About
sense of purpose in his work and a deep appreciation for how the enterprise he was leading could create meaningful jobs for its employees and good returns for its investors, while changing the lives of its customers. Just earlier this... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
to what they've done to reinvigorate their business. They looked strategically at all aspects of their offering across the various channels they have at their disposal to maximize customer satisfaction and the return they get on their... View Details
- Web
Educating Leaders - Georges F. Doriot:Educating Leaders, Building Companies, Baker Library, Harvard Business School
"General Doriot selected the name Manufacturing because he believes this activity is the hard core of our great industrial strength and one of the foundations of our business system....He believes that one can find great creative View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
becoming CEO of Slim Jim manufacturer GoodMark Foods, this book shares the stories and lessons learned of an ordinary man who achieved extraordinary success by believing in himself. Despite nearly losing his job at General Mills several... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
specifically. Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work by Joseph L. Badaracco Jr. (MBA 1978) (Harvard Business Review Press) Part of a manager’s job is making tough calls, and the hardest... View Details
- 19 Apr 2016
- Blog Post
First Minutes are Critical in New-Employee Orientation
which new call agents must demonstrate proficiency in English, as well as an aptitude for following standard procedures during customer calls. Individuality was not just discounted; in some ways it was expressly discouraged. "As a service role, the View Details
Keywords: All Industries
- 01 Dec 1998
- News
Managing the Business of Life
1996, and she moved back to the States, taking a job as vice president of operations with Warner Brothers Television in Los Angeles. "What I missed most about America was the attitude that you can be anybody and still get ahead in the... View Details
- 01 Aug 2005
- Research & Ideas
How to Choose the Best Deal
million for the Abbott estate and $1.8 million for the orchard property. If Jim has taken both monetary issues and personal satisfaction into account, then the two deals should be equivalent at his stipulated upper limits. That's because... View Details
Keywords: by Michael Wheeler
- 05 May 2009
- First Look
First Look: May 5, 2009
Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Publication:Production and Operations Management (forthcoming) Abstract This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and... View Details
Keywords: Martha Lagace
- 09 Sep 2008
- First Look
First Look: September 9, 2008
Business School Case 808-120 Ashdown's "growth" plan called for Mustafa Khalaf to leave his job as Chief Operating Officer (COO) of Ashdown Contracting and to focus his attention on the growth of a separate business entity,... View Details
Keywords: Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual performance in joint than... View Details
Keywords: Carmen Nobel
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
managing director for its U.K. business, the core health insurance business was in a perilous state. BUPA was losing market share, and the company's profits had been dropping. Gooding suggested, with a bit of humor, that she might not have taken the View Details
Keywords: by Martha Lagace