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- All HBS Web (504)
- Faculty Publications (80)
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Leadership - Faculty & Research
wrestling with whether and how to balance her chaotic home life with her increasing responsibilities. Keywords: Business Growth and Maturation ; Business Startups ; Interpersonal Communication ; Cost vs Benefits ; Forecasting and...
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- 01 Jun 2024
- News
Quantum Leap
in combined revenue and cost savings. Unfortunately, the quantum phenomena that make all this possible are incredibly fragile. The slightest bit of noise—a stray radio wave, an iota of heat—will cause a qubit to tumble out of its quantum...
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- Research Summary
Managing the Advantages and Tradeoffs of Collaborative Structures
To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
a fixed cost, had increased even faster than sales. Despite the tripling in sales, margins had declined by one percentage point and the company had just incurred its first loss in decades. Rather than SG&A View Details
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by Robert S. Kaplan
- 18 Feb 2014
- First Look
First Look: February 18
Publications August 2013 Oxford Handbook of Creativity, Innovation, and Entrepreneurship: Multilevel Linkages Innovating without Information Constraints: Organization, Communities, and Innovation When Information Costs Approach Zero By:...
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Sean Silverthorne
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
where its unique capabilities will be uniquely valued. Forced to keep its fixed costs low, the new business can serve small customers who would not meet the needs of a high View Details
- 01 Jun 2023
- News
Curb Appeal
provides and make the city cleaner, safer, and healthier. “We haven’t really changed the way we collect trash in decades,” Tisch says. She aims to fix that. Over the past year, Tisch has leveraged a combination of administrative and...
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- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
professor Noel Maurer and economic historian Carlos Yu discuss the canal's complicated economic and political history—including the first proposals dating back to 1529, the massive cost overruns associated with digging the canal in the...
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- 25 Feb 2014
- First Look
First Look: February 25
in the country's economy during the past two decades, have brought together a group of economists and political scientists to systematically examine the impact of a wide range of factors affecting the economy's collapse, from the cost of...
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Sean Silverthorne
- Web
Past Issues - Alumni
Complete Table of Contents June 2016 How Do We Win the Cyberwar? We’re losing the war against hackers, and it’s costing business billions. Alumni cybersecurity experts tell us how we can turn the tide 2016 Alumni Achievement Awards...
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- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
forthcoming Journal of Financial Economics The Effects of Media Slant on Firm Behavior By: Baloria, Vishal P., and Jonas Heese Abstract—The media can impose reputational costs on firms because of its important role as an information...
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Sean Silverthorne
- 07 Oct 2008
- First Look
First Look: October 7, 2008
cream), controlling for customer fixed effects. These findings are all consistent with theories suggesting that people's should selves exert more influence over their choices the further in the future outcomes will be experienced....
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Martha Lagace
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
is an arrangement in which the seller is paid based on the actual performance of its product or service. It is becoming much more popular. In the advertising industry, agencies had been traditionally paid 15 percent of the cost of the...
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- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
much more likely to remain in an organization, leading directly to fewer hires from outside the organization," Heskett writes in the book. "This, in turn, results in lower wage costs for talent; lower recruiting, hiring, and...
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by Sean Silverthorne
- 21 Aug 2013
- Research & Ideas
What Went Wrong at J.C. Penney?
hard to manage costs and shorten the supply chain. That was J.C. Penney historically. ''It was not clear why someone would go there in the face of all the other available options'' But over time, the retailer lost its identity. It was not...
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- Web
Research - Behavioral Finance & Financial Stability
Info Segmented Arbitrage By: Adi Sunderam , Emil Siriwardane & Jonathan Wallen NOV 2021 Financial intermediaries play a key role in determining asset prices. The authors use arbitrage activity in equity, fixed income, and foreign exchange...
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- Web
Online Business Strategy Course | HBS Online
Explore the elements of the Good Jobs Strategy 5 hrs Module 5 Mastering Productivity Explore why some companies are more productive than others, the power of economies of scale, and opportunities to share value with your suppliers. Highlights View Details
- 21 May 2015
- Blog Post
3 Ways to Fund Your HBS MBA
admitted students to submit their financial information. The financial aid office uses this information to assess each student’s unique situation and then offers fellowship grants to those with a demonstrated need to offset the cost of...
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- 23 Aug 2016
- First Look
August 23, 2016
companies has become available in the past 10 years. Myth Number 5: ESG adds value almost entirely by limiting risks. Reality: Along with lower risk and a lower cost of capital, companies with high ESG scores have also experienced...
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Sean Silverthorne
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
with customers. Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Amazon vs. Whole Foods: When Cultures...
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