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- All HBS Web (482)
- Faculty Publications (124)
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- All HBS Web (482)
- Faculty Publications (124)
- 15 Nov 2016
- First Look
November 15, 2016
coverage with minimal overlap, determines the role and scope of each brand in the portfolio, and designs a strategic, logical, and efficient brand architecture that knits the brands together into an interdependent system. Done well, it informs the View Details
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Sean Silverthorne
- 19 Dec 2006
- First Look
First Look: December 19, 2006
low (-0.16 and 0.006) and decrease over time as network effects become increasingly important. Download working paper: http://www.hbs.edu/research/pdf/07-035.pdf The Demise of Cost and Profit Centers Author:Robert S. Kaplan Abstract The...
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Sean Silverthorne
- Web
Social Enterprise - Faculty & Research
Beiting Cheng, Ioannis Ioannou and George Serafeim In this paper, we investigate whether superior performance on corporate social responsibility (CSR) strategies leads to better access to finance. We hypothesize that better access to finance can be attributed to a)...
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- 03 Jan 2017
- First Look
January 3, 2017
participation in a comparative cost study, management at Springfield Hospital, known for its heavy focus on operational excellence, become aware of opportunities for further improvement. Analysis of the differences in costs, uses, and...
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Carmen Nobel
- 11 Sep 2012
- First Look
First Look: September 11
slavery. Rather, innovation was, in a sense, a byproduct of bondage. The immense control of planters over their slaves enabled the development of management "controls." Slaves became the subjects of management experiments, their labor View Details
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Sean Silverthorne
- 14 Dec 2010
- First Look
First Look: Dec. 14
because external capital markets became more costly, but also because the efficiency of internal capital allocation increased significantly during the crisis. Our analysis provides new evidence on how the diversification discount and its...
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Sean Silverthorne
- Web
Business Finance Course Online | HBS Online
creation, why capital is costly, and how to use this information to benefit your organization. Highlights Three Sources of Value Weighted Average Cost of Capital Beta Show Hide Details Concepts How Is Value Created? View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
its cans, and Sony for its electronic devices. These suppliers are then responsible for supplying, displaying, pricing, and advertising their merchandise within the space allocated by Wal-Mart, and they receive the revenue from sales to...
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- Web
Health Care - Faculty & Research
in which agents recruited by a public health organization to sell condoms are randomly allocated to four groups. Agents in the control group are hired as volunteers, whereas agents in the three treatment groups receive, respectively, a...
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- 16 Mar 2009
- Research & Ideas
When the Internet Runs Out of IP Addresses
addresses they need. Neither are Web sites demanding IPv6, because Web sites want to be reached by users, and users only run IPv4. In fact, it's even worse than that. Moving to IPv6 too early brings extra costs. For one, there are the standard View Details
- 01 Jun 2023
- News
Pet Project
Illustration by Shane Cluskey Like pet owners everywhere, Katie Spies (MBA 2019) would do anything for her dog. In 2014, when her Italian greyhound, George, started experiencing seizures and other health problems that didn’t respond to medications, the vet recommended...
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- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
volatility, the length of time investors held a firm's stock, and the cost of capital. The results showed that short-term companies attracted short-term investors (bringing with them a whole new set of performance pressures on executives)...
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- 18 Feb 2014
- First Look
First Look: February 18
Publications August 2013 Oxford Handbook of Creativity, Innovation, and Entrepreneurship: Multilevel Linkages Innovating without Information Constraints: Organization, Communities, and Innovation When Information Costs Approach Zero By:...
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Sean Silverthorne
- 07 Oct 2008
- First Look
First Look: October 7, 2008
allocations for general, substitutable, and strongly substitutable preferences. Apart from obtaining "set inclusion results" on all three domains, we introduce weak setwise stability as a new stability concept and prove that for...
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Martha Lagace
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer...
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by Carmen Nobel
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
and administrative costs into the cost of serving individual customers. Either they treat all such costs as fixed-period costs and don't drive...
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by Robert S. Kaplan
- March 2016 (Revised May 2018)
- Case
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast...
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Keywords:
Best Buy;
Hubert Joly;
Renew Blue;
Showrooming;
Webrooming;
E-commerce;
E-Commerce Strategy;
Online Retail;
Multichannel Retailing;
Omnichannel;
Marketplaces;
Turnaround;
Consumer Electronics;
Consumer Electronics Accessories;
Appliances;
Stores-within-stores;
Store Experience;
Store Size;
Store Pickup;
Store Management;
Delivery;
Delivery Models;
Amazon;
Amazon.com;
Pricing Strategy;
Business Subsidiaries;
Business Units;
Business Growth and Maturation;
Business Model;
For-Profit Firms;
Customer Focus and Relationships;
Customer Satisfaction;
Entertainment;
Film Entertainment;
Games, Gaming, and Gambling;
Music Entertainment;
Television Entertainment;
Theater Entertainment;
Price;
Profit;
Revenue;
Geographic Scope;
Multinational Firms and Management;
Business History;
Cost;
Selection and Staffing;
Reports;
Technological Innovation;
Job Cuts and Outsourcing;
Human Capital;
Leading Change;
Business or Company Management;
Goals and Objectives;
Growth and Development;
Growth and Development Strategy;
Management Teams;
Brands and Branding;
Product Marketing;
Consumer Behavior;
Demand and Consumers;
Media;
Distribution;
Order Taking and Fulfillment;
Distribution Channels;
Infrastructure;
Product;
Service Delivery;
Service Operations;
Organizational Change and Adaptation;
Public Ownership;
Problems and Challenges;
Programs;
Groups and Teams;
Sales;
Salesforce Management;
Strategy;
Adaptation;
Business Strategy;
Competition;
Competitive Advantage;
Competitive Strategy;
Corporate Strategy;
Expansion;
Information Technology;
Information Infrastructure;
Information Technology;
Internet and the Web;
Mobile and Wireless Technology;
Internet and the Web;
Applications and Software;
Internet and the Web;
Mobile and Wireless Technology;
Resource Allocation;
Computer Industry;
Electronics Industry;
Entertainment and Recreation Industry;
Information Technology Industry;
Retail Industry;
Service Industry;
Technology Industry;
Telecommunications Industry;
Video Game Industry;
United States;
Minnesota;
Minneapolis;
Saint Paul;
St. Paul
Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Case 716-455, March 2016. (Revised May 2018.)
- 09 Apr 2013
- First Look
First Look: April 9
compliance costs of traditional GAAP are the price of high-quality accounting standards. Balancing these powerful interests, Brennan must make a decision on the PCC; at stake is U.S. GAAP's ability to facilitate capital View Details
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Sean Silverthorne
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
cost advantage over integrated mills. But the quality of the steel they produced was inferior. The rebar market at the bottom rung of the industry (rebar is small steel bars made from scrap and used to create reinforced concrete) was the...
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- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
have been the preferred method. Is this good or bad? Desai: Much as free cash flow was a little-used metric 30 years ago and is now dominant, the capital allocation problem is now the dominant financial frame on a business. In the book, I...
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by Dina Gerdeman