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Show Results For
-
All HBS Web
(1,511)
- People (3)
- News (212)
- Research (1,142)
- Multimedia (1)
- Faculty Publications (630)
- August 2007
- Article
Vive La Resistance: Competing Logics and the Consolidation of U.S. Community Banking
By: Christopher Marquis and Michael Lounsbury
Marquis, Christopher, and Michael Lounsbury. "Vive La Resistance: Competing Logics and the Consolidation of U.S. Community Banking." Academy of Management Journal 50, no. 4 (August 2007): 799–820.
- October 2014 (Revised June 2016)
- Case
Barclays Bank, 2008
By: Lucy White, Steve Burn-Murdoch and Jerome Lenhardt
In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to invest, or take funding from investors from the Middle East? Students may price the...
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Keywords:
Government And Business;
Option Contract;
Corporate Finance;
Bank Capital;
Bank Regulation;
Finance;
Banking Industry;
Europe;
North and Central America
White, Lucy, Steve Burn-Murdoch, and Jerome Lenhardt. "Barclays Bank, 2008." Harvard Business School Case 215-027, October 2014. (Revised June 2016.)
- May 2014
- Supplement
Barclays Bank, 2008 - courseware
By: Lucy White
In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to invest, or take funding from investors from the Middle East? Students may price the...
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- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,...
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Keywords:
Cost;
Service Operations;
Distribution Channels;
Consumer Behavior;
Internet and the Web;
Banks and Banking;
Technology Adoption;
Service Delivery;
Market Transactions;
Market Participation;
Profit;
Banking Industry;
Banking Industry;
United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- November 2012 (Revised September 2013)
- Case
Barclays Bank, 2008
By: Lucy White, Steve Burn-Murdoch and Jerome Lenhardt
In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to invest, or take funding from investors from the Middle East? Students may price the...
View Details
Keywords:
Government And Business;
Option Contract;
Corporate Finance;
Bank Capital;
Bank Regulation;
Finance;
Banking Industry;
Europe;
North and Central America
White, Lucy, Steve Burn-Murdoch, and Jerome Lenhardt. "Barclays Bank, 2008." Harvard Business School Case 213-073, November 2012. (Revised September 2013.)
- July 2012 (Revised August 2012)
- Case
Friend Bank: The Time for Hope (Abridged)
By: Clayton Rose and Aldo Sesia
In 2010, Friend Bank was entering the fifth year of Hope Harris Johnson's ambitious 20-year growth plan to transform her family's one-branch community bank into an institution with a substantial presence in southeastern Alabama. Harris Johnson was pleased, so far, with...
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Keywords:
Banking;
Family Business;
Strategy And Execution;
Banks and Banking;
Family Ownership;
Financial Institutions;
Strategy;
Banking Industry;
United States;
Alabama
Rose, Clayton, and Aldo Sesia. "Friend Bank: The Time for Hope (Abridged)." Harvard Business School Case 313-010, July 2012. (Revised August 2012.)
- January 2024 (Revised August 2024)
- Case
Silicon Valley Bank: Gone in 36 Hours
This case examines factors contributing to the collapse of Silicon Valley Bank (SVB) in March 2023, an event as unpredicted as it was quick. SVB funded nearly half of all U.S. venture-backed startups and at the end of 2022 held $173 billion in deposits, largely...
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Keywords:
Accounting Standards;
Bank Runs;
Financial Accounting;
Financial Reporting;
Social Media;
Banks and Banking;
Financing and Loans;
Investment Portfolio;
Interest Rates;
Debt Securities;
Risk and Uncertainty;
Financial Statements;
Risk Management;
Failure;
Fair Value Accounting;
Credit;
Corporate Governance;
Banking Industry;
Banking Industry;
United States
Kang, Jung Koo, Krishna G. Palepu, Charles C.Y. Wang, and David Lane. "Silicon Valley Bank: Gone in 36 Hours." Harvard Business School Case 124-001, January 2024. (Revised August 2024.)
- March 2014
- Teaching Note
Barclays Bank, 2008
By: Lucy White
In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to invest, or take funding from investors from the Middle East? Students may price the...
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- December 2004
- Article
When the State is Untrustworthy: Public Finance and Private Banking in Porfirian Mexico
By: Noel Maurer and Andrei Gomberg
Maurer, Noel, and Andrei Gomberg. "When the State is Untrustworthy: Public Finance and Private Banking in Porfirian Mexico." Journal of Economic History 64, no. 4 (December 2004): 1087–1107.
- 08 May 2015
- News
A new view of the cost of equity and capital requirements for banks
Capital requirements for banks, which govern the ratio of equity to debt, have come under greater scrutiny in the wake of the 2008 financial crisis. A central question is how these requirements affect banks’ overall cost of capital, or...
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- March 2001
- Teaching Note
U.S. Export-Import Bank and the Three Georges Dam (A) and (B) TN, The
By: George C. Lodge
Teaching Note for (9-900-017) and (9-900-018).
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- 2011
- Chapter
Explaining the Loss of Community: Competing Logics and Institutional Change in the U.S. Banking Industry
By: Christopher Marquis, Zhi Huang and Juan Almandoz
Keywords:
Banks and Banking;
Organizational Change and Adaptation;
Conflict and Resolution;
Banking Industry;
United States
Marquis, Christopher, Zhi Huang, and Juan Almandoz. "Explaining the Loss of Community: Competing Logics and Institutional Change in the U.S. Banking Industry." In Communities and Organizations. Vol. 33, edited by Christopher Marquis, Michael Lounsbury, and Royston Greenwood. Research in the Sociology of Organizations. Emerald Group Publishing, 2011.
- 2012
- Chapter
Banking on Consumer Credit: Explaining Patterns of Household Borrowing in the United States and France
Keywords:
Credit;
Commercial Banking;
Personal Finance;
Borrowing and Debt;
Financing and Loans;
Consumer Behavior;
Banking Industry;
United States;
France
Trumbull, J. Gunnar. "Banking on Consumer Credit: Explaining Patterns of Household Borrowing in the United States and France." Chap. 7 in The Development of Consumer Credit in Global Perspective: Business, Regulation, and Culture, edited by Jan Logemann. New York: Palgrave Macmillan, 2012.
- December 2010
- Article
Acquisitions as Exaptation: The Legacy of Founding Institutions in the U.S. Commercial Banking Industry
By: Christopher Marquis and Zhi Huang
This study focuses on the imprinting of institutional environments, particularly how founding institutions impact intra-organizational capabilities and how such imprints may have different external manifestations in subsequent historical eras. We introduce the concept...
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Keywords:
Mergers and Acquisitions;
Commercial Banking;
Organizations;
Theory;
Policy;
Government and Politics;
Management Practices and Processes;
Strategy;
Competency and Skills;
United States
Marquis, Christopher, and Zhi Huang. "Acquisitions as Exaptation: The Legacy of Founding Institutions in the U.S. Commercial Banking Industry." Academy of Management Journal 53, no. 6 (December 2010): 1441–1473.
- August 2012 (Revised September 2012)
- Case
JP Morgan Chase & the CIO Losses
By: Clayton Rose
On July 13, 2012, JP Morgan Chase & Co. announced a larger than expected loss for the quarter, $4.4 billion, from positions held in the Chief Investment Office (CIO), raising the total losses to $5.9 billion. Since the substantial risks in the CIO had first been...
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Keywords:
Banking;
Governance;
Finance;
Risk Management;
Corporate Governance;
Business Earnings;
Accounting;
Banking Industry;
Banking Industry;
United States
Rose, Clayton. "JP Morgan Chase & the CIO Losses." Harvard Business School Case 313-033, August 2012. (Revised September 2012.)
- Research Summary
Reinventing State Capitalism: Leviathan in Business, Brazil and Beyond
Part of the fear and misunderstanding of state capitalism in the post-Berlin Wall era stems from the fact that most observers see state-owned enterprises (SOEs) as inefficient soviet companies. In Reinventing State Capitalism: Leviathan in Business, Brazil and... View Details
- Fall 2016
- Article
How Do Customers Respond to Increased Service Quality Competition?
When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide...
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Keywords:
Service Quality Competition;
Retail Banks;
Empirical Operations;
Retention;
Service Operations;
Quality;
Competition;
Banking Industry;
United States
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "How Do Customers Respond to Increased Service Quality Competition?" Manufacturing & Service Operations Management 18, no. 4 (Fall 2016): 585–607.
- February 2010
- Teaching Note
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (TN) (A) (B) & (C)
By: Ryan D. Taliaferro and Clayton S. Rose
Teaching Note for [210016], [210025], and [210028].
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- September 2019 (Revised December 2019)
- Case
Google: To TVC or Not to TVC?
By: William R. Kerr and Carl Kreitzberg
In late 2018, evidence emerged that many of Google’s temporary help agency workers, vendors, and independent contractors (“TVCs”) were unhappy with the company. TVCs, who reportedly made up 49.95% of Google’s 170,000-person global workforce, had raised concerns of...
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Keywords:
Workforce;
Independent Contractors;
Talent Management;
Silicon Valley;
Google;
Employee Attitude;
Employee Compensation;
Employee Engagement;
Future Of Work;
Innovation;
Innovation And Strategy;
Inequality;
Talent Acquisition;
Labor;
Talent and Talent Management;
Strategy;
Technological Innovation;
Employees;
Attitudes;
Innovation and Management;
Human Resources;
Equality and Inequality;
Information Technology Industry;
United States;
San Francisco
Kerr, William R., and Carl Kreitzberg. "Google: To TVC or Not to TVC?" Harvard Business School Case 820-048, September 2019. (Revised December 2019.)
- February 2015 (Revised September 2017)
- Supplement
Omar Selim: Building a Values-Based Asset Management Firm (B)
By: George Serafeim, Rebecca Henderson and Shannon Gombos
The case describes the decision of Omar Selim to set up Arabesque as an independent organization and how he organized Arabesque to use both financial and environmental, social and governance (ESG) data in order to deliver performance for its clients.
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Keywords:
Social Entrepreneurship;
Investing;
Investment Management;
ESG;
Sustainability;
Investment Banking;
Leadership;
Leadership & Corporate Accountability;
Leadership Style;
Business Model;
Asset Management;
Business Startups;
Social Enterprise
Serafeim, George, Rebecca Henderson, and Shannon Gombos. "Omar Selim: Building a Values-Based Asset Management Firm (B)." Harvard Business School Supplement 115-035, February 2015. (Revised September 2017.)