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- All HBS Web
(564)
- People (1)
- News (216)
- Research (271)
- Multimedia (3)
- Faculty Publications (11)
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- 06 May 2013
- Research & Ideas
How Local Events Shake Up Corporate Philanthropy
Planning to ask a big company for a charitable donation? You may be wise to time your request around a huge sporting event—specifically, an event that takes place in the firm's home city. A recent research paper shows that enormous events... View Details
Keywords: by Carmen Nobel
- 29 Jun 2016
- Op-Ed
What Hath the United Kingdom Wrought?
accommodating in finding a compromise that does not look like punishment but may encourage others to seek their own deal. This is a big wake-up call for Europe. It is clear that it must reboot. There are many places to find closer... View Details
Keywords: by Dante Roscini
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
When Apple introduced the iPod, it had a simple but compelling tag line for music fans: "1,000 thousand songs in your pocket." The company sold 300 million of them. On the eve of debuting its digital payment system, Apple Pay,... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational... View Details
- 10 Sep 2008
- Research & Ideas
Long-Tail Economics? Give Me Blockbusters!
also worries that a company is at risk if sales depend too much on one or two megabrands that could run into lawsuits from generic competitors or regulatory challenges. On the other hand, the president of... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details
Keywords: by James Heskett
- 19 Oct 2017
- Research & Ideas
How Charitable Organizations Can Thwart Excuses for Not Giving
participants were given the option of donating money to the bundle of state chapters, or keeping the funds for themselves. The researchers then repeated the experiment, offering the bundle of four chapters View Details
Keywords: by Michael Blanding
- 18 Jun 2001
- Lessons from the Classroom
Why Leaders Need Great Books
percentage of my sleep right off the top. — So I'm telling you, okay?" So go the first lines to author Allan Gurganus's short story, "Blessed Assurance." As one of the works of literature that HBS MBA students wrestle with... View Details
Keywords: by Martha Lagace
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
Do Bitcoin and Digital Currency Have a Future? Austin Brown comments: Cryptocurrencies also have no inherent value in and of themselves, so the big question here is whether or not they are actually a good... View Details
Keywords: by Sean Silverthorne
- 19 Aug 2002
- Research & Ideas
Here Comes Internet2—Time to Shed Dot Vertigo
The same DVD would take approximately twenty-five hours to download via a standard DSL/cable line (and 170 hours—or more than seven days—via a 56K modem). Genomics and pharmaceuticals are other research arenas that should benefit from the... View Details
Keywords: by Martha Lagace
- 06 Apr 2007
- What Do You Think?
Will Market Forces Stop Global Warming?
larger or different role in the debate? For example, should the Big Three argue for much higher mileage goals, however difficult they may seem at the moment to meet? After all, Toyota may owe the Japanese... View Details
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
Industries." One key aspect of the Internet revolution to keep in mind, began Applegate, is that new business models continue to draw on essential information and values that have always driven business. "This is an evolutionary process," she reminded the audience.... View Details
- 12 Oct 2011
- Research & Ideas
Creating Online Ads We Want to Watch
ad, followed by a longer period of joy, in order to get the most 'attention' bang for the buck," Teixeira says. This finding flies in the face of focus groups of the past, which found that viewers responded most positively to ads that had a View Details
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 18 May 2015
- Research & Ideas
Advertisers Get Serious About Playing With Their Brands
a $44,000 bid. Chalk up another win for companies that are willing to be a little playful with their brands, a potentially dangerous tactic that can easily backfire but that creates big wins with consumers if done well. Social media... View Details
- 15 Dec 2008
- Research & Ideas
The Surprisingly Successful Marriages of Multinationals and Social Brands
Leonard agreed to join forces in an e-mail Q&A with HBS Working Knowledge to explain more. Sarah Jane Gilbert: Your work examines the concept of a company being either a "mouse" or an "elephant." What are the... View Details
- 16 Jan 2014
- Research & Ideas
Resolving Patent Disputes that Impede Innovation
In the high-tech industry, it's common practice for a governing body to develop technical standards for any given technology. The goal is to promote widespread adoption and compatibility among various devices. The Bluetooth standard lets a Nokia headset communicate... View Details
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
that is highly valued by them, but doesn't cost you a lot of money. For example, allocate more services to good customers. This could mean a designated line at the deli counter, or a ten items View Details
- 29 Jun 2017
- Research & Ideas
Why Uber Is Worth Saving and How To Do It
culture-builder and is intent on calming the chaos. “They better find someone who isn’t concerned with building an empire. The person’s ambition or desire to get wealthy should not be at stake,” she says. “This person needs to calm... View Details
- 16 Sep 2013
- Research & Ideas
Earnings Calls That Get Lost in Translation
questions. The calls are high stakes — a top executive with a murky message can cause share demand to dry up, or worse, a drop in the stock price, faster than you can say, "Outlook is uncertain." Imagine, then, the challenge for... View Details
Keywords: by Dina Gerdeman