Accommodation - Publications - Faculty & Research

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Chase Hall | About

offering single rooms with private baths. More than 80 percent of HBS students live on campus, taking advantage of the proximity to classes, extensive academic and social resources, and opportunities for peer learning. In addition, Chase View Details

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Women’s Leadership Summit - Alumni

P.M. EDT). After this date, a 50% refund will be granted for registrations canceled by Thursday, October 24, 2024 (11:59 P.M. EDT). Beginning Friday, October 25, 2024, refunds will not be guaranteed but may be requested in writing to alumni@hbs.edu . Are there any... View Details

July 2008
Case

Hilton Hotels: Brand Differentiation through Customer Relationship Management

By: Lynda M. Applegate, Gabriele Piccoli and Chekitan Dev

This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has been taken private by Blackstone. The case provides students with a comprehensive history of the evolution and IT enablers of Hilton's CRM... View Details

Keywords: Customer Relationship Management; Marketing Strategy; Privatization; Performance Evaluation; Information Technology; Accommodations Industry

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22 Feb 2023
Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

accommodations for all current students, prospective students, alumni, and their families. We also want to create greater awareness of these issues through community events, speaker series, listening tours, and more. Cassidy Wald (MBA... View Details

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

participation. During the 2019-2020 academic year, 200 students utilized writing coaching services, and 300 first-year students worked with second-year student tutors. Disability Accommodation and Support Assistance is available for... View Details

14 Sep 2020
Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

period, Sadun suspects that employees adopted more fluid schedules to accommodate interruptions from, say, a child struggling with virtual learning or a sick family member. [div class=infogram-embed data-id=_/PHD0Oe3IKZEzoXHByJOS][/div]... View Details

Keywords: by Danielle Kost

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

can embrace these contradictions and make trade-offs to accommodate them. Adds Tushman, "Some groups 'exploit' and some 'explore,' and you don't want to mix them. The locus of these controversial issues is thus at the highest... View Details

Keywords: by Garry Emmons

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1.19 Immersive Field Courses (IFC) - MBA

colleagues who may be visiting or residing in the immersion location may not participate in course activities (e.g., group sessions, field work, cultural excursions, group meals, etc.) nor may they stay in GEO-provided accommodations... View Details

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

example, if the customer service department gets a new database system, the reps may be able to perform a standard credit check in 20 minutes rather than 50 minutes. To accommodate the improvement, just change the unit time estimate to 20... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

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Buy Now, Pay Later: Credit in a Consumer Society

not quite, within financial reach of the mass of the consuming public. New credit practices, like the installment plan, helped to bridge the gap. New credit practices were also necessary to accommodate the new employment structures of... View Details

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Frequently Asked Questions - Crossover Into Business

athlete. How much does it cost to participate in the program? The Crossover Into Business program is currently free for professional athletes – we do not charge any application or program fees. I am a professional athlete. Will Harvard pay my travel and View Details

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Rising Leaders for Social Impact Forum | Social Enterprise | Harvard Business School

and moving forward Note: We may not be able to accommodate all interested students. We will be able to confirm participation in mid-September. Want to learn more? Reach out to the Social Enterprise Initiative: se@hbs.edu . INITIATIVES... View Details

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Physical Disabilities & Learning Differences - MBA

me 15 years and 125 cases to realize I was, in fact, dyslexic." HBS is committed to supporting all students who report a disability by providing them with the appropriate accommodations so that they are able to fully engage in their HBS... View Details

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1.9 Course Registration - MBA

due to cross-registration deadlines at other schools and independent project plans that may require a different timeline, these types of course registration changes will be accommodated during the two weeks following the Add/Drop process... View Details

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Virtual Job Search Teams - Alumni

change?* Where are you in the search process?* Please indicate what weekdays and/or times work best with your schedule. Note that the team meets for two hours weekly over the course of four weeks (i.e. Tuesdays, 12pm-2pm). We will do our best to View Details

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Esteves Hall | About

campus. Esteves Hall’s living and group spaces accommodate participants in a comfortable, high-quality, technology-rich environment with collaborative work spaces and lounges. The transformative renovation was achieved through the use of... View Details

29 Aug 2022
Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

inequality over time, researchers often use the Gini coefficient to capture the concentration of income in geographic locations. And in many cases, the Gini coefficient is a useful metric that accommodates such comparisons. However, the... View Details

Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

closed a number of stores with less traffic to better enable deliveries to seniors, those with disabilities, and those in quarantine or self-isolation. Connect emotionally. To accommodate such demands, firms such as Deliveroo, Uber Eats,... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

have shifted to takeout and delivery and enhanced their ability to accommodate curbside pickup and entryway handoff. Some developed takeout offerings of chef-prepared family style meals including wholly or partially prepared multi-meal... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

maximum throughput in terms of the number of ships. Rather, the reason is that 35 percent of the planet's commercial shipping consists of ships too large to fit through the current locks, and Panama wants a piece of that business. The current locks measure 1,050' x... View Details

Keywords: by Sarah Jane Gilbert; Transportation

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