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All HBS Web
(2,669)
- People (1)
- News (524)
- Research (1,764)
- Events (1)
- Multimedia (5)
- Faculty Publications (737)
- 08 May 2019
- Blog Post
Top-Notch Talent Begets Top-Notch Talent
had a viable business. A totally new concept at the time, Cheney initially created Prokanga as an innovative marketplace solution that connects companies with experienced, flexible expertise—in other words, well-established, senior...
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- 03 Feb 2016
- What Do You Think?
How Do You Hire an 'Impostor'?
sense that (he/she) could have been/done/made more than they did that sounds like a solid hire to me provided their manager is perceptive enough to avoid (him/her) burning out. If the ‘imposter’ however literally can’t ‘see’ how they got the results that they did and...
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by James Heskett
- 14 Nov 2007
- First Look
First Look: November 14, 2007
administrative background for the other two cases. This case deals with the problems facing the head of a start-up division responsible for developing and bringing to market a new product based on technology deemed very important to the future but unattractive to...
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Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
customers over a period of four months. We predict and find that should DVDs (e.g., documentaries) are held significantly longer than want DVDs (e.g., action films) within-customer. Similarly, we also predict and find that people are more...
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Martha Lagace
- 01 Dec 2013
- News
Faculty Q&A: Playing the Hits
entertainment executives do is spend a large chunk of all their production and advertising budgets on a small portion of their total output. It can lead to big failures, of course, but it's the best strategy in the long run. When you look...
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- 12 Oct 2006
- First Look
First Look: October 12, 2006
Strategic Value Advisors—predict environmental performance. We find that firms that have more KLD Environmental Concerns have slightly, but statistically significantly, more pollution and regulatory violations in later years than firms...
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Sean Silverthorne
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
MIS faculty, as well as faculty from other units whose research is related to MIS, are currently engaged in research to track the evolution of information technology and to determine how IT infrastructure can create value in the...
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Elaine Gottlieb
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
the change inevitably hit this sturdy wall. Off To A Good Start Here is a second case with a completely different approach, based on a completely different set of assumptions. The Videotape of the Angry Customer From Tim Wallace One night...
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by John P. Kotter & Dan S. Cohen
- 09 Dec 2008
- First Look
First Look: December 9, 2008
operate according to a business model that can be broken down into four elements: a customer value proposition that fulfills an important job for the customer in a better way...
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Martha Lagace
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
latent or explicit. It involves branding these products and services, communicating their benefits to intermediaries and end consumers, and distributing them. All of these activities involve value creation. In return, producers extract...
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- 26 Jan 2024
- Blog Post
Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective
evaluating companies. These projects include building and presenting a market map in an area of interest and working directly with a portfolio company. Projects are customized to align with company needs and students’ interests and...
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Nonprofit / Government
- 01 Jun 2018
- News
Ask the Expert: Star Search
retailer Wayfair. “They want to know, ‘Do I feel like I can add value and make a difference?’” Gulliver manages a 300-person team at Wayfair dedicated to helping the growing e-commerce company recruit and retain talent. Her role is...
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Dan Morrell
- 30 Jun 2015
- First Look
First Look: June 30, 2015
employee, and as a result leaders hire for attitude and train for skills; (5) effective operating strategies have to create value for employees, customers and investors, so leaders ensure the achievement of...
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Carmen Nobel
- Profile
Fangfang Wang
In China, Fangfang Wang participated in a general management training program at Mars Food that allowed her “the freedom to customize my career path.” Through a series of rotating assignments, Fangfang developed a deep understanding of...
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- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
virtually mandates changes to contracts as requirements are added or changed; and financial incentives that reward lowball contractor bids and provide negative sanctions for failing to spend all the allocated funds." It doesn't help that these built-in features...
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- 01 Dec 2011
- News
Li & Fung's Global Footprint
what to call it until the academics told us it was globalization. It’s like being a supply-chain manager. We were just doing what we thought our customers needed, and people said to me, “This is supply-chain management.” And I said, “Oh,...
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- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
Investments, for instance, have actively moved into online trading operations. But it is also true that many of the Internet-based firms have come to value what the traditional firms offer. At Schwab, for instance, McFarlan discovered...
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by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
value what the traditional firms offer. At Schwab, for instance, McFarlan discovered that 86 percent of the firm's new online customers opened their accounts at a Schwab branch office. "There is a certain...
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Susan Young
- 01 Oct 2000
- News
The Entrepreneurial Venture
the last quarter century, not only in terms of entrepreneurship but also in the dynamics of the free-enterprise system itself. In 1975, venture funding in the United States totaled about $50 million. Today, it is somewhere between $50 and...
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- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
potential revolutionary shifts in customer behavior. Look for new business models and technologies that can radically transform product, market, and industry economics and power. Benchmark inside and outside your industry, remembering to...
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by Lynda M. Applegate