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- All HBS Web
(1,940)
- People (2)
- News (200)
- Research (1,361)
- Events (14)
- Multimedia (14)
- Faculty Publications (899)
- 24 Sep 2013
- First Look
First Look: September 24
Abstract—Existing apology research has conceptualized apologies as a device to rebuild relationships following a transgression. As a result, apology research has failed to investigate the use of apologies... View Details
Keywords: Sean Silverthorne
- March 2019 (Revised May 2019)
- Case
Fetchr: A New Way of Last Mile Delivery
By: V.G. Narayanan and Eren Kuzucu
By mid-2016, five years of aggressive growth had transformed Fetchr from a small logistics startup to a 1,000-employee, full-fledged last-mile delivery company operating across four countries in the Middle East and North Africa (MENA). Already beneficiaries of the... View Details
Keywords: Startup; Decision; Financial Strategy; UAE; KSA; MENA; Cost Accounting; Business Model; Business Startups; Transformation; Cost Management; Strategy; Disruptive Innovation; Technological Innovation; Growth and Development Strategy; Growth Management; Logistics; Service Delivery; Supply Chain Management; Performance Evaluation; Mathematical Methods; Mobile and Wireless Technology; Transportation Networks; Middle East; United Arab Emirates; Dubai; Bahrain; Egypt; Saudi Arabia; North Africa
Narayanan, V.G., and Eren Kuzucu. "Fetchr: A New Way of Last Mile Delivery." Harvard Business School Case 119-018, March 2019. (Revised May 2019.)
- 12 May 2015
- Blog Post
"Every Day at HBS is a Gift"
method derives most of its value from learning from your peers The general management curriculum means almost everyone is going to have at least one class they find easy and at least one class they struggle with, so there’s an incentive... View Details
- 09 Nov 2010
- First Look
First Look: November 9, 2010
presents the results of a study that investigated the use of the underdog effect in marketing. The idea of triumphing over disadvantages by impassioned determination is said to be a powerfully positive image, which can lead consumers to choose a brand over its larger... View Details
Keywords: Sean Silverthorne
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
aspect of doing business must be completely rethought for both short-term survival and long-term advantage—and CEOs are profoundly aware of that. We want to share with you both high-level findings about the sleep-robbing concerns of corporate leaders, but also what... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 22 Jul 2008
- First Look
First Look: July 22, 2008
certain businesses—those led by executives with a talent for sensing what their customers want—can forgo deep research into customers' feelings, at least in the short-term. But over the long-term, firms need to have an organizational... View Details
Keywords: Martha Lagace
- 22 Apr 2008
- First Look
First Look: April 22, 2008
business strategy is closely tied to its research strategy, which emphasizes extensive internal discovery and development capabilities leading to organic growth along with explicit external alliances and collaborations to supplement its... View Details
Keywords: Martha Lagace
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
article is that if a manufacturer can go direct, then the manufacturer has an instrument that combines advertising, distribution, market research and all of the marketing functions in one. That's terrifically attractive to the... View Details
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
capitalists to fund big bets on technology, research universities that mint PhDs, and a clear legal framework that protects intellectual property. In stark contrast, companies in developing countries lack these advantages. But does this... View Details
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
management to the wrong kinds of tasks. As he put it, " in places where creative solutions are needed time management or micro management is a difficult concept to grasp." Francis Wade said that "Our research reveals that... View Details
Keywords: by James Heskett
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate... View Details
- 20 Dec 2010
- Research & Ideas
New Dean Sets Five Priorities for HBS
prosper because they continue to be innovative; they continue to have the courage to embrace change." At the same time, as a student of organizational behavior, Nohria said he understood the importance of remaining resolute about certain traditions that have made... View Details
- 08 Jan 2008
- First Look
First Look: January 8, 2008
effectively, fulfilling those responsibilities, in a complex situation. Decisions facing the company include how to sustain credible research on the drug's efficacy and safety, how to increase manufacturing capacity to meet expected... View Details
Keywords: Martha Lagace
- 18 Feb 2022
- Blog Post
Short Intensive Program (SIP): Climate Adaptation
research and courses on sustainable cities, infrastructure, real estate, and his most recent collaboration and co-authored book on Healthy Buildings with Dr. Allen. It is our hope that this SIP serves as the first step among many in... View Details
- 01 Jun 2000
- News
The Business of Biotech
the physiological state of the human body. A much better method is to get information about the DNA, RNA, and proteins. Understanding that information will help us detect a disease before it becomes symptomatic." "It's a way of thinking... View Details
Keywords: Julia Hanna
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
How can online advertising fraud be detected and prevented? What should we look at, where should we look, and what methods and tools should we use? These questions are relevant to anyone who buys online advertising. According to HBS... View Details
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
leading investment banker during the bubble. About him Forbes wrote: "...in Quattrone's shop research was expected to serve the bankers' interests. The Internet craze had led analysts at every investment bank to issue glowing reports... View Details
Keywords: by D. Quinn Mills
- 03 Dec 2007
- Research & Ideas
Authenticity over Exaggeration: The New Rule in Advertising
Consumers," HBS professor John Deighton and Leora Kornfeld, research director of Canada's Mobile MUSE Consortium, pinpoint 5 qualities of success in this new world of digital media marketing. In this new reality, it's the consumer who... View Details
- 04 Sep 2019
- News
Advancing Diagnostics that Can Save Lives
detection of cancer is a key factor in survival rates. Day Zero Diagnostics research team (photo by Susan Young) Working with a team from Harvard Medical School, Kelley, who holds a master’s in public health, is commercializing a View Details
Keywords: Susan Young
- 17 Oct 2006
- First Look
First Look: October 17, 2006
on both dimensions. Different quadrants call for different tools. When employees share little consensus on either dimension, for instance, the only methods that will elicit cooperation are "power tools" such as fiat, force, and... View Details
Keywords: Sean Silverthorne