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Show Results For
- All HBS Web
(2,587)
- People (1)
- News (721)
- Research (1,416)
- Events (21)
- Multimedia (16)
- Faculty Publications (1,021)
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
Seated before a computer with an Internet link, consumers today can flip through an estimated 800 million Web pages of public information by merely clicking a mouse. Add to this that television, now in 98 percent of American homes, is... View Details
Keywords: by Peter K. Jacobs
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
with a member of the Executive Education staff. EE: How has "Delivering Information Services" evolved in the nearly thirty years it has been taught? Nolan: The course has kept pace with all three of the dominant eras in information technology (IT): from... View Details
Keywords: by Staff
- November 1983 (Revised September 1984)
- Case
Computervision vs. Automatix (A)
By: Howard H. Stevenson and Michael J. Roberts
Stevenson, Howard H., and Michael J. Roberts. "Computervision vs. Automatix (A)." Harvard Business School Case 384-142, November 1983. (Revised September 1984.)
- September 1999
- Case
Hewlett-Packard Global Alliance Program (A): Alliance Strategy
By: Rosabeth M. Kanter and Alida Zweidler-McKay
Kanter, Rosabeth M., and Alida Zweidler-McKay. "Hewlett-Packard Global Alliance Program (A): Alliance Strategy." Harvard Business School Case 300-014, September 1999.
- December 2006
- Article
Inside Intel: The Art of Andy Grove
Tedlow, Richard S. "Inside Intel: The Art of Andy Grove." HBS Alumni Bulletin (December 2006), 26–31.
- November 2005 (Revised December 2007)
- Case
Motion Computing, Inc. -- 2004
By: William A. Sahlman and Caroline Perkins
Scott Eckert, the co-founder and CEO of Motion Computing, must decide whether to raise additional capital to support growth. Motion manufactures and distributes Tablet PCs. If the company opts to raise money, it must decide on the source and terms of the financing. View Details
- June 2003 (Revised August 2003)
- Case
George McClelland at KSR (B)
By: Joshua D. Margolis and Ayesha Kanji
Supplements the (A) case. View Details
Margolis, Joshua D., and Ayesha Kanji. "George McClelland at KSR (B)." Harvard Business School Case 403-164, June 2003. (Revised August 2003.)
- June 2003
- Teaching Note
Competition Policy in the European Union and the Power of Microsoft (TN)
By: Julio J. Rotemberg
Teaching Note for (9-701-043). View Details
- May 2002 (Revised October 2002)
- Case
Dell--New Horizons
By: V. Kasturi Rangan and Marie Bell
Founded in 1984, Dell Corp. has achieved phenomenal growth, and by 2000 had topped $25 billion in sales and over $2 billion in net income. In the 4th quarter of 2000, however, the PC industry's average 30-year growth rate crashed to a negative 10%. Dell must make... View Details
Keywords: History; Decisions; Product Positioning; Marketing Strategy; Framework; Globalization; Brands and Branding; Computer Industry; Computer Industry; United States
Rangan, V. Kasturi, and Marie Bell. "Dell--New Horizons." Harvard Business School Case 502-022, May 2002. (Revised October 2002.)
- November 2000 (Revised April 2002)
- Teaching Note
International Business Machines Corporation (A), (B), and (C) TN
By: David F. Hawkins
Teaching Note for (9-100-032), (9-100-033), and (9-100-034). View Details
- July 2000 (Revised May 2002)
- Case
Gateway: Moving Beyond the Box
By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
Gateway has opened retail stores to differentiate itself from its competitors (e.g., Dell). Describes how the company has created an excellent service experience, but has struggled financially as a result. View Details
Keywords: Transition; Change Management; Valuation; Service Operations; Service Delivery; Distribution Channels; Computer Industry; Computer Industry; United States
Frei, Frances X., Youngme E. Moon, and Hanna Rodriguez-Farrar. "Gateway: Moving Beyond the Box." Harvard Business School Case 601-038, July 2000. (Revised May 2002.)
- April 2000 (Revised June 2000)
- Case
Everdream
Silicon Valley start-up Everdream wants to turn the provision of PCs to small business into a turnkey service including excellent 24/7 support. This case explores what this will take by focusing on the question of what, if anything, Everdream can guarantee. View Details
Keywords: Service Delivery; Information Infrastructure; Business Startups; Computer Industry; Computer Industry; California
Hallowell, Roger H., and Christina L. Darwall. "Everdream." Harvard Business School Case 800-251, April 2000. (Revised June 2000.)
- June 1997
- Teaching Note
Silicon Graphics, Inc. (A) and (B) TN
By: Marco Iansiti
Teaching Note for (9-695-061) and (9-697-038). View Details
- March 1978 (Revised April 1988)
- Supplement
International Business Machines (D1), Supplement 2
Shapiro, Benson P. "International Business Machines (D1), Supplement 2." Harvard Business School Supplement 578-078, March 1978. (Revised April 1988.)
- November 2002
- Article
Finding the Organizational Sources of Technological Breakthroughs: The Story of Hewlett Packard's Thermal Ink-jet
Fleming, Lee. "Finding the Organizational Sources of Technological Breakthroughs: The Story of Hewlett Packard's Thermal Ink-jet." Industrial and Corporate Change 11, no. 5 (November 2002): 1059–1084.
- 25 Feb 2020
- News
How Artificial Intelligence is Changing Business
are restructuring the economy and changing the nature of competitive advantage.” “The computer scientists and engineers developing AI don’t necessarily speak the language of business,” Lakhani adds. “HBS is training leaders to be fluent... View Details
Keywords: Susan Young
- 01 Jun 1998
- News
Renewing Baker: Tom Michalak, Executive Director of Baker Library
beginning to be recognized as a leader in the delivery of electronic information to the desktops of students and faculty. Do you agree with those who predict the decline of libraries as technology proliferates? No, not at all. Rather, the evidence suggests that... View Details
- 01 Dec 2011
- News
At Your Service
transactions, saving money shouldn’t be the sole guiding force. “Whether it’s pumping your own gas or troubleshooting your own computer problems on a website, companies that design those interactions purely to cut costs don’t succeed. But... View Details
Keywords: Deborah Blagg; customer service; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
- 06 May 2008
- First Look
First Look: May 6, 2008
http://www.hbs.edu/research/pdf/07-099.pdf Cases & Course MaterialsApple Inc., 2008 Harvard Business School Case 708-480 In January 2007, three decades after its incorporation, Apple Computer shed the second word in its name and... View Details
Keywords: Martha Lagace
- 13 May 2022
- Blog Post
Climate Stories Episode #5: Phyllis Newhouse, CEO, Entrepreneur, Leader
unlock sunlight to replace fossil fuels. 1000 mirrors mounted on a tower can deliver 1600 degrees of solar power 24/7, not just when the sun is shining. It’s the second technology that has used computer visioning and AI together. A large... View Details