Publications

18 Jul 2005
Research & Ideas

Identify Emerging Market Opportunities

Companies are increasingly looking to emerging markets like China as a vital source of growth. The problem is these companies often lack an effective strategy for identifying which countries to do business with. In a June Harvard Business... View Details

Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha

29 Aug 2018
Blog Post

From the Classroom to the Workplace: How I Applied Learnings to my Internship

course, it is possible to apply subjects like strategy or marketing to any company that you work for, especially if you are working in the strategy department. However, here are three other examples of what... View Details

Keywords: Consumer Products / Retail

01 Jun 2000
News

Capturing Human Capital

expansion of the service-based economy, rapid technological innovation, deregulation and privatization, and today's knowledge revolution as forces that are "driving companies to fundamentally rethink their business models and radically... View Details

Portrait Project

Simon Belsham

had a bold vision and great ambition to change the world, but what do I have? I have the opportunities of a world that is getting smaller every day. I have visited 50 countries, which is 48 more than my parents. Next year when I'm helping a multinational View Details

31 Jan 2017
Research & Ideas

The Dow at 20,000: What's That All About?

capital markets, it’s perhaps simply a good time to celebrate the success story that it is the US economy and US capital markets and to reflect on what it took to get to this point in our history. For so-called retail investors,... View Details

Keywords: by Jim Aisner

14 Sep 2015
Research & Ideas

Rewriting the Rules of Service Competition

Editor's Note: Harvard Business School professors James Heskett, W. Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great Service Leaders Know & Do. This... View Details

Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail

May 1989 (Revised September 1989)
Case

Jacobs Suchard: Reorganizing for 1992

By: Robert G. Eccles Jr.

Jacobs Suchard, the Swiss-based coffee and chocolate producer, is preparing for the common market and EEC 1992. At the time of the case, the company is still organized toward independent, local country markets, and believes it must move toward a more global... View Details

Keywords: Organizational Change and Adaptation; Expansion; Organizational Structure; Markets; Global Strategy; Food and Beverage Industry; Switzerland

Web

Finding Your Family at HBS - MBA

Government Health Care / BioTech Manufacturing Private Equity Real Estate Retail Social Enterprise Technology Venture Capital Audiences Audiences FirstGen+ College Diverse Perspectives International LGBTQ+ Military Socioeconomic Inclusion... View Details

March 2018
Case

GoFundMe: The Giving Layer of the Internet

By: Scott Duke Kominers and Allison M. Ciechanover

By 2017, GoFundMe is the world’s largest social fundraising platform. Gross donation volume is growing rapidly, yet the number of monthly campaign starts is relatively flat. The CEO contemplates a variety of growth initiatives. View Details

Keywords: Growth and Development Strategy; Expansion; Philanthropy and Charitable Giving; Technology Industry

01 Feb 1998
News

Running Up the Score

this year in midtown Manhattan its first retail theme store, a concept that it will likely repeat in other cities around the world.) In licensing, as in other areas, the NBA has particularly rosy long-term prospects in terms of View Details

Keywords: Garry Emmons

14 May 2013
First Look

First Look: May 14

Lady Gaga, and LeBron James? Which strategies give leaders in film, television, music, publishing, and sports an edge over their rivals? In this book, drawing on my case studies and other research on the worlds of media and sports, I... View Details

Keywords: Sean Silverthorne

September 2023
Case

Breaking Barriers: How Brex is Shaping the Future of Financial Services for Startups

By: Marco Di Maggio, James Barnett and Susie L. Ma

In 2020, Henrique Dubugras and Pedro Franceschi, co-founders and co-CEO’s of the fintech company Brex, needed to determine how to balance their vision with the desires of their investors. They intended to expand Brex’s offerings to include other products that served... View Details

Keywords: Business and Stakeholder Relations; Expansion; Growth and Development Strategy; Entrepreneurial Finance; Financial Services Industry

January 2020
Case

Ureed.com: The Marketplace for Language

By: Ashley V. Whillans, Esel Çekin and Alpana Thapar

Jordanian entrepreneur, Nour Al Hassan, founded Tarjama in 2008, tapping into an underserved and high demand need: Arabic translation service. Its lean model comprised of hiring full-time employees, mainly women, who worked from home. It steadily grew over the... View Details

Keywords: Language Translation; Freelancers; Entrepreneurship; Human Resources; Management; Expansion; Quality; Growth and Development Strategy

August 1986 (Revised April 2007)
Case

Wal-Mart Stores' Discount Operations

Facilitates a discussion of the sources of Wal-Mart Stores' competitive advantage in discount retailing, and the future sustainability of that advantage. Also profiles the company's major diversification move in the early 1980s. View Details

Keywords: Diversification; Competitive Advantage; Retail Industry; United States

September 2005 (Revised January 2006)
Case

Yum! Brands, Inc: A Corporate Do-Over

By: Frances X. Frei, Amy C. Edmondson, James Weber and Eliot Sherman

Describes the successful turnaround of the restaurant company Yum! Brands after its spin off from PepsiCo and covers how the company's leadership planned and executed on virtually every dimension of the employee experience. The main dilemma centers on what the company... View Details

Keywords: Product; Brands and Branding; Service Operations; Expansion; Trade; Leadership Development; Business or Company Management; Retail Industry; Retail Industry