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Show Results For
- All HBS Web
(4,378)
- People (15)
- News (1,175)
- Research (2,537)
- Events (13)
- Multimedia (10)
- Faculty Publications (945)
- Article
Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits
By: David R. Bell, Santiago Gallino and Antonio Moreno
Omnichannel environments where customers shop online and offline at the same retailer are ubiquitous and are deployed by online-first and traditional retailers alike. We focus on the relatively understudied domain of online-first retailers and the engagement of a key... View Details
Keywords: Experience Attributes; Marketing–operations Interface; Omnichannel Retailing; Quasi-experimental Methods; Retail Operations; Showrooms; Marketing Channels; Demand and Consumers; Performance Efficiency; Retail Industry
Bell, David R., Santiago Gallino, and Antonio Moreno. "Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits." Management Science 64, no. 4 (April 2018): 1629–1651. (Winner of the 2014 POMS Applied Research Challenge. Workshop on Information Systems Economics Overall Best Paper Award 2014.)
- 16 Oct 2015
- Blog Post
HBS and the Arts
my time at the Metropolitan Museum as a teenager. At HBS, I am constantly learning from my classmates, who are eager to share their experiences across industries and from around the world. My first year gave me the confidence to approach... View Details
- Web
2018 Financial Risk and Regulation Survey - Behavioral Finance & Financial Stability
topics of the survey. 79% answered that they agreed somewhat or completely with the statement: "I have spent a great deal of time thinking about current risks to the economy." Similarly, 77% agreed somewhat or completely with the... View Details
- 22 Dec 2015
- First Look
December 22, 2015
co-creation of markets and value, multinationals without firm-specific advantages, and born-global firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50242 November 13, 2015 Harvard Business Review If CEOs Care About... View Details
Keywords: Carmen Nobel
- 26 Jan 2009
- Research & Ideas
Where is Home for the Global Firm?
you share these ideas? A: Of course, once you write something like this, you come to see many things through these lenses. As reported in the Financial Times in October, several UK firms including Shire Pharmaceuticals and WPP Group have... View Details
Keywords: by Martha Lagace
- 29 Jan 2007
- Research & Ideas
The Business Press Is a Watchdog that Bites
before and other researchers didn't know. In about 29 percent of the cases, the press is way out there before the SEC. And in some cases, people just ignore early warnings. Everybody says, "Where was the press?" It was just amazing to me to see how many View Details
- 26 Jan 2022
- News
Making Peace with Anger
46 employees, and an estimated value of $25 million. Today, Walker & Dunlop is a publicly traded company with a market cap close to $5 billion. While Walker has led massive growth at the company, he realized several years ago that the way... View Details
- 23 Oct 2019
- Blog Post
How to Talk Gooder in Business and Life
Alison Wood Brooks is the O’Brien Associate Professor of Business Administration in the Negotiation, Organizations, and Markets Unit at HBS. Her research, course development, and teaching focus is on the psychology of conversation—why we... View Details
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
that’s essential for creativity and efficiency. Chopped-up schedules interrupt deep thinking, so people come to work early, stay late, or use weekends for quiet time to concentrate. And dysfunctional meeting behaviors are associated with... View Details
Keywords: Sean Silverthorne
- 16 Apr 2019
- First Look
New Research and Ideas, April 16, 2019
secondary market in tokenized securities. Purchase this case:https://hbsp.harvard.edu/product/219057-PDF-ENG Harvard Business School Case 219-056 Camber Creek & Measurabl Inc. In late 2017, Camber Creek, a real estate technology... View Details
Keywords: Dina Gerdeman
- 01 Dec 2023
- News
Engaging Students More Deeply
the smallest classroom details to enhance the student learning experience, professors Robin Greenwood, Richard Ruback, and Joshua Coval partnered with HBS’s Multimedia Development team to create media-enhanced cases for the course, Market... View Details
Keywords: April White
- Web
Design Thinking Course | HBS Online
innovation Who Will Benefit Aspiring or Current Innovation Managers Entrepreneurs Product Managers, Developers, and Marketers Develop an innovation mindset and toolkit you can use to guide your team or organization’s strategy. "This... View Details
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
Perhaps no technology company outside of IBM has been able to keep on top of the industry as much as Microsoft. What's more, Bill Gates & Co. have achieved this success during times of incredible technological transformation, usually... View Details
Keywords: by Sean Silverthorne
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
During his recent standing-room-only seminar about artificial intelligence (AI) and race at Harvard Business School recently, marketing professor Broderick Turner displayed a slide showing several white blob-like characters that resembled... View Details
Keywords: by Barbara DeLollis
- 30 Aug 2011
- First Look
First Look: August 30
PublicationsEmotion-induced Engagement in Internet Video Ads Authors:Thales S. Teixeira, Michel Wedel, and Rik Pieters Publication:Journal of Marketing Research (forthcoming) Abstract This study shows how advertisers can leverage... View Details
Keywords: Sean Silverthorne
- Web
Negotiating - Alumni
process, you might say "I'd like to get a better sense of my fit with the position and company before discussing finances." When it's time to talk, the offer should come from the hiring manager or your HR contact. Prioritizing &... View Details
- 05 Apr 2016
- First Look
April 5, 2016
earnings from uncertain to more certain times. We document that firms report more negative discretionary accruals when financial markets are less certain about their future prospects. Stock-price responses to earnings surprises are... View Details
Keywords: Sean Silverthlorne
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
When Rory M. McDonald was working on his PhD at Stanford University in 2007, it was the heyday of the lean startup in Silicon Valley. “It seemed like pretty much every week there was some new market category being touted as the next big... View Details
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
strategy and operations (or tactics) are both important but they are different. The normal course of events is for companies to focus on day-to-day operations and short-term problem solving. Management meetings focus on fighting fires and fixing problems. Often little... View Details
Keywords: by Martha Lagace
- 08 Jul 2019
- Research & Ideas
Are Paywalls Saving Newspapers?
revenues (from Nielsen), and pageviews and time spent on web pages (from Alexa Internet). Within their sample, average print circulation decreased from 275,594 in March 2008 to 106,525 in September 2017, while the average print... View Details