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All HBS Web
(1,829)
- News (158)
- Research (1,548)
- Events (7)
- Multimedia (1)
- Faculty Publications (648)
- 07 Apr 2009
- First Look
First Look: April 7, 2009
relatively little about the effect of conflicting labor market institutions on multinational firms' strategic choice and operating performance. With its decision to invest in manufacturing operations in nearly every one of the world's...
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Martha Lagace
- 17 Sep 2007
- Research & Ideas
Broadband: Remaking the Advertising Industry
costume performing actions commanded by the user. A: That's exactly the kind of shift happening in these media companies' resources—figuring out how to do that kind of marketing. It's a different kind of creativity, quirkiness, and is...
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- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
and Sara Moore, who connected the dots between neural activity and success in the music industry. In a seminal lab experiment, teenagers listened to a series of new, relatively unknown songs while lying inside an fMRI machine. The...
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- 12 Feb 2001
- Research & Ideas
John Irving’s Lessons for Business
"as a vehicle for thinking about the different elements that are necessary for creativity." There are three basic components of creativity, Amabile believes. The first two are relatively straightforward: expertise in a chosen...
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by Mallory Stark & Martha Lagace
- Web
Supplemental Financial Information - Annual Report 2019
the endowment). Earned income and philanthropy are sensitive to trends in the economy and the capital markets, which continued to perform well in fiscal 2019. The School’s total revenues increased by $69 million, or 8 percent, to $925...
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- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
being. Moreover, he shows how companies can embed purpose much more deeply than they currently do, delivering impressive performance benefits that reward customers, suppliers, employees, shareholders, and communities alike. With...
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- 01 Dec 2016
- News
Alumni Books of 2016
the French exiles and describes their businesses and their successes. “Once you have been trained to be a management consultant, writing comes relatively easily. One gets used to thinking and putting one’s thoughts together whenever time...
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- 01 Jun 1999
- News
Where Main Street Meets Wall Street
management capability and skills once reserved for institutions or wealthy individuals. They provide a strong incentive to save and invest and have been a great source of wealth accumulation for individuals. Mutual funds also represent an...
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Garry Emmons
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in...
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- 08 Sep 2015
- First Look
September 8, 2015
complaint data for insurance agents, we find that agents working exclusively for large branded firms are more likely to be the subject of justified sales complaints, relative to smaller independent experts, despite doing substantially...
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Carmen Nobel
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
point. "His hands perform a rapid-fire ballet of encouragement: palms outstretched to reassure the uncertain student, wrists moving in quick circles to urge onward the confident," noted a 1976 article in the Harvard Gazette....
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- 01 Mar 2008
- News
Classroom Legend
to emphasize a point. “His hands perform a rapid-fire ballet of encouragement: palms outstretched to reassure the uncertain student, wrists moving in quick circles to urge onward the confident,” noted a 1976 article in the Harvard...
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- 05 Jun 2018
- First Look
New Research and Ideas, June 5, 2018
help consumers and make markets more efficient. Yet, the effectiveness of disclosure policies can be undermined if firms strategically make unfavorable information unnecessarily complicated to understand. To explore the incentives for...
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Dina Gerdeman
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
all. One reported a relatively unchanged workout regimen, while the other five had increased their exercise, two of them working out with personal trainers multiple times a week. Those who initially reported meditating, with one...
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- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are beneficial. They allow companies...
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- 09 Feb 2010
- First Look
First Look: Feb. 9
systems in the software industry. Our sample includes 1,286 software releases taken from 19 distinct applications. We find that 75%-80% of systems possess a core-periphery structure. However, the number of components in the core varies widely, even for systems that...
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Martha Lagace
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
incentives to do that. At the time of entering the collaboration with the JLCM, it held an oligopolistic leading position in its industry on a global level, reaching almost 80 percent of the Mexican market. Moreover, increasing its market...
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- 01 Sep 2017
- News
City of Dreams
to work in isolation without understanding the whole, they brought in the UDA, then headed by Nayana. Fortunately he took the whole thing by the scruff of its neck, prioritized, identified goals, and made a clear plan.” Given the project’s scope and complexity, as well...
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- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
controls for sustainability performance ratings, analyst forecasts, insider trading, institutional ownership, earnings quality, and other voluntary disclosure activity. Changes in material sustainability disclosure are followed by changes...
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Sean Silverthorne
- 30 Mar 2017
- News
Negotiating Peace in Canada's Largest Rainforest
for us meant you could agree to the whole although maybe individual parts were difficult for you. The incentive for that was that if we achieved this, implementation became highly probable. It meant that if we failed, or if we had a...
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