Publications

April 1974 (Revised June 1983)
Case

Robert F. Kennedy High School

By: John J. Gabarro

Presents the problem facing a newly appointed high school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Interpersonal Communication; Secondary Education; Employee Relationship Management; Organizational Structure; Behavior; Conflict Management; System

04 Dec 2013
News

Harvard Business School to Dedicate Tata Hall, a New Executive Education Building

02 Dec 2013
News

Stop watching your workers

21 Jun 2018
Video

KPMA HBX Live Cracking the Data Aggregation Problem - Richard Hamermesh

04 Feb 2020
Video

Rahul Bajaj

Rahul Bajaj, who was head of the India-based diversified business group Bajaj Group, talks about the days of License Raj in India before 1991 when Bajaj scooters had a ten-year delivery period. He discusses how... View Details

Program

Strategy: Building and Sustaining Competitive Advantage

various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend This program is... View Details

September 2000
Case

Jardines: Tapping the Asian E-Commerce Market

By: F. Warren McFarlan, Melissa Dailey and Fred Young

"We have made significant progress in reshaping the group in the current cycle of change," announced the homepage of Jardine Matheson & Co.'s web site. Percy Weatherall, newly appointed managing director of the company, knew all too well about change. In his previous... View Details

Keywords: Corporate Entrepreneurship; Decisions; Information Technology; Corporate Strategy; Technology Adoption

Find at Harvard

Program

Managing Turbulence

impact in all three areas of strategic leadership. Immersed in a vibrant exchange with renowned HBS faculty and a global group of accomplished peers, you will share diverse perspectives and new industry insights. The opening and capstone... View Details

19 Aug 2019
Blog Post

Investing in Breakthrough Technologies to Lead the Energy Transition

technologies (e.g. renewables, electric utilities, low carbon intensity biofuels). This inspired me to join the Mergers and Acquisitions (M&A) group at Shell, from where I have been able to invest in the types of cutting-edge... View Details

Keywords: Manufacturing; Technology

11 Dec 2018
Blog Post

Recap of the 4th Annual Women in Investing Summit

Accountancy from the University of Illinois. Roughly 200 attendees joined the Fourth Annual Women in Investing Summit on November 29th. It was powerful to be surrounded by a diverse group of women and men who were so passionate about... View Details

Program

Women on Boards

from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Senior... View Details

July–August 2013
Article

The Network Secrets of Great Change Agents

By: Julie Battilana and Tiziana Casciaro

Change is hard, especially in a large organization. Yet some leaders succeed—often spectacularly—at transforming their workplaces. What makes them able to exert this sort of influence when the vast majority can't? The authors tracked 68 change initiatives in the UK's... View Details

Keywords: Networks; Organizational Change and Adaptation; Leading Change; Health Industry

Find at Harvard

Employment | Harvard Business School

unmatched opportunity to work closely with world-renowned faculty on the research, case studies, and coursework that shape the world's leaders. Working at HBS Benefits & Compensation Hiring Process Departments Diversity Affinity Groups... View Details

22 Nov 2023
Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Consulting Group employees work with AI: Humans are still needed to make that call. To operationalize AI successfully, managers must carefully select its applications, train workers in using it properly, and quickly move the line as AI... View Details

Keywords: by Rachel Layne; Information Technology; Technology

June 1988 (Revised July 1989)
Case

John Hancock Mutual Life Insurance Co.: The Inflation Strategy Task Force (A)

1980 was a critical time for John Hancock with high inflation, high interest rates, increased competition, and the desertion of policy holders seeking new investment opportunities. A new lower level (of vice presidents) task force was set up by the executive committee... View Details

Keywords: Strategic Planning; Insurance; Inflation and Deflation; Insurance Industry; United States

20 Dec 2012
News

Harvard Business School and Harvard Medical School Forum Focuses on Healthcare Innovation

October 2011
Supplement

An Interview with Ganesh Natarajan, CEO of Zensar

By: David A. Garvin

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Decisions; Human Resources; Employees; Leadership Style; Management; Organizational Culture; Information Technology Industry; India

March 2007 (Revised August 2009)
Case

Aurolab: Bringing First-World Technology to the Third-World Blind

By: V. Kasturi Rangan

Aurolab is the in-house producer of IOLs (required in cataract surgery) for the Aravind Eye Care System, a group of charity hospitals with the largest volume of eye surgery in the world. Aurolab's manufacturing capability and capacity had long exceeded the requirements... View Details

Keywords: Emerging Markets; Production; Mission and Purpose; Performance Capacity; Nonprofit Organizations; Corporate Strategy; India

November 2006 (Revised December 2006)
Case

Pitney Bowes Inc.

By: Clayton M. Christensen and Ho Howard Yu

Pitney Bowes, the world's dominant maker of equipment used in generating and handling mail, is facing flattening growth in its core businesses and needs to create new growth products and businesses. Describes how a group of employees use state-of-the-art techniques for... View Details

Keywords: Expansion; Corporate Entrepreneurship; Distribution Channels; Growth and Development Strategy; Manufacturing Industry