Publications

June 1995
Case

Northern Telecom and Netas (A): Turkey's Telecommunications Team

By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko

The Turkish general manager of a successful telecommunications equipment-manufacturing joint venture between the Canadian company Northern Telecom and local partners in Turkey reviews the solutions to a crisis in 1989 and wonders whether the company will be able to... View Details

Keywords: Joint Ventures; Mobile and Wireless Technology; Crisis Management; Problems and Challenges; Change Management; Developing Countries and Economies; Political Elections; Telecommunications Industry; Manufacturing Industry; Turkey; Canada

Web

Overview - Doctoral

regarding the most critical issues in business management. Our students become the next generation of faculty who will make a difference in the world through their teaching and research. View Details

February 2007 (Revised November 2007)
Case

Latvia: Economic Strategy after EU Accession

By: Michael E. Porter and Christian H.M. Ketels

Describes the economic development of Latvia, a small eastern European country on the shores of the Baltic Sea, from regaining independence in 1991 to European Union (EU) accession in 2004 and is set on May 1st, 2004, the day Latvia became an EU member. Latvia had... View Details

Keywords: Developing Countries and Economies; Economic Growth; Policy; Business and Government Relations; European Union; Latvia

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

insight into how firms can realize the benefits of empowerment strategies while mitigating their risks. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54820 forthcoming Journal of Experimental Psychology: General... View Details

Keywords: by Sean Silverthorne

31 May 2021
News

How Three Survivors of the Tulsa Race Massacre Continue to Fight for Reparations 100 Years Later

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

of February 13, independent of this event. Do they think the elements of the structure and systems within the JetBlue operation are internally consistent with one another and externally consistent with the organization's overall business... View Details

Keywords: by Julia Hanna; Air Transportation

2017
Working Paper

Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity

By: Edward L. Glaeser, Hyunjin Kim and Michael Luca

Can new data sources from online platforms help to measure local economic activity? Government datasets from agencies such as the U.S. Census Bureau provide the standard measures of economic activity at the local level. However, these statistics typically appear only... View Details

Keywords: Economy; Analytics and Data Science; Local Range; Social and Collaborative Networks

SSRN

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October 29, 2011
Other Article

Upstream Sovereigns

By: Laura Alfaro, Sebnem Kalemli-Ozcan and Vadym Volosovych

With all the focus on Europe, it is easy to ignore the argument that global imbalances remain a drag on economic recovery. This column decomposes international capital flows into public and private components and claims that upstream flows from emerging to advanced... View Details

Keywords: Globalized Economies and Regions; Business Cycles; Balance and Stability; Capital; Developing Countries and Economies

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Web

Programs & Events - Alumni

your company's approach to managing both internal and external risks. Dec 03 03 DEC 2024–27 JUN 2025 Executive Education Virtual Program for Leadership Development Stay on the leadership fast-track by expanding your business acumen and... View Details

Web

Lifelong Learning - Alumni

(Philip J. Stomberg Professor of Business Administration Chair, MBA Elective Curriculum); By: Jennifer Gillespie 383 01 Jun 2024 HBS Alumni Bulletin Leveraging Generative AI HBS navigates the use of these... View Details

18 Apr 2022
HBS Case

Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

societal issues, according to two new Harvard Business School case studies. “Increasingly, business leaders are expected to take stands on societal issues—to do societal good. It’s gone beyond ‘do no harm,’”... View Details

Keywords: by Jay Fitzgerald

05 Sep 2023
Book

Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

Business School Professor Amy Edmondson argues in her new book Right Kind of Wrong: The Science of Failing Well. Alimta is an example of an “intelligent failure,” Edmondson says, because the scientists developing it had no way to advance... View Details

Keywords: by Michael Blanding

Forthcoming
Article

Working Around the Clock: Temporal Distance, Intrafirm Communication, and Time Shifting of the Employee Workday

By: Jasmina Chauvin, Prithwiraj Choudhury and Tommy Pan Fang

This paper examines the effects of temporal distance generated by time zone separation on communication in geographically distributed organizations. We build on prior research, which highlights time zone separation as a significant challenge, but argue that employees... View Details

Keywords: Communication; Employees; Behavior; Equality and Inequality

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September 2023 (Revised September 2024)
Case

IBJ, Inc. (A): Seeking Matrimony in Japan

By: Ramon Casadesus-Masanell and Akiko Saito

In March 2020, Shigeru Ishizaka, founder and CEO of IBJ, Inc., Japan's largest marriage matching service provider, faced a critical decision regarding the company’s planned ¥3.5 billion (US$32.8 million) acquisition of competitor ZWEI Co., Ltd. IBJ, founded in 2006,... View Details

December 2005 (Revised October 2006)
Case

Pharmacy Service Improvement at CVS (A)

CVS's retail pharmacy operations are functioning poorly and dissatisfying customers. Many customers are defecting as a result. A pharmacy service improvement team has documented the current prescription fulfillment process, its exception rates, and the problems... View Details

Keywords: Information Technology; Performance Improvement; Business Processes; Retail Industry; Pharmaceutical Industry; United States

17 Oct 2023
HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

sort of subscription offering, according to a new industry and background note coauthored by Harvard Business School Professor Elie Ofek. And they’re expected to multiply in the years ahead, with subscription billings by companies likely... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology

24 Nov 2009
First Look

First Look: Nov. 24

Management Accounting and Control: Lessons for and from the World's Tiniest Businesses Authors:Srikant M. Datar, Marc J. Epstein, and Kristi Yuthas Publication:Strategic Finance (November 2009) Abstract The article discusses skills... View Details

Keywords: Martha Lagace

February 2024 (Revised July 2024)
Case

Taffi: Entrepreneurship in Saudi Arabia

By: Paul A. Gompers and Fares Khrais

Taffi was a tech-enabled fashion styling startup founded by Shahad Geoffrey in Saudi Arabia in 2020. Within three years of operating, Geoffrey had pivoted the business multiple times. In 2023, Geoffrey was attempting the business’s most ambitious pivot yet, shifting... View Details

Keywords: Business Startups; Disruption; Entrepreneurship; Venture Capital; Investment; Growth and Development Strategy; Business Strategy; AI and Machine Learning; Fashion Industry; Technology Industry; Saudi Arabia; Arabian Peninsula