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Show Results For
- All HBS Web
(3,465)
- People (20)
- News (808)
- Research (1,936)
- Events (13)
- Multimedia (7)
- Faculty Publications (720)
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- 06 Apr 2007
- What Do You Think?
Will Market Forces Stop Global Warming?
Summing Up Debate on this month's questions occurred on at least three levels. Is global warming occurring? Do humans (primarily through CO2 emissions) have much to do with it? Should we rely on market forces to provide appropriate responses, or will this require... View Details
- 08 Apr 2014
- First Look
First Look: April 8
August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details
Keywords: Sean Silverthorne
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
impact on our trajectory." Last year, with three remaining locations in the Boston area, Finale's original lead investors acquired a majority ownership in the business, folding it into a Rhode Island-based holding company where Conforti now serves as View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
Tencent to Scandinavian digital trailblazer Schibsted, from The New York Times to The Economist, and from talent management to the future of education. Synthesizing what these stories have in common, and drawing on the latest research in... View Details
Keywords: Sean Silverthorne
- 30 Jul 2013
- First Look
First Look: July 30
decisions and ultimately impact observers' willingness to be influenced by them. Three studies suggest that observing others make more (versus less) thoughtful decisions generates more positive reactions when a choice is difficult but... View Details
Keywords: Anna Secino
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
financial chicanery or unethical dealings. “Often what you are trying to do is create a sense of loyalty or trust in the firm, but that can make people so loyal that when they see something wrong they don’t bring it up” That dichotomy presents a View Details
Keywords: by Michael Blanding
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
imprint, such as a strong corporate culture, should help individuals better evaluate future employers and recognize the ways in which that first career experience may shape not simply the skills they acquire, but also their assumptions about how to lead and View Details
Keywords: by Mallory Stark
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
drive-through restaurant with low prices that appealed to working-class families. “The company has built its brand around family dining, so that is especially important to its culture,” explains Paine. Despite its ubiquity, McDonald’s View Details
- 10 Aug 2010
- First Look
First Look: August 10
the difficult environment of late 2008. One of his first assignments is to review three companies in a partner's portfolio and recommend strategies for managing them. In addition, the partner also has an... View Details
Keywords: Martha Lagace
- 05 Jun 2007
- First Look
First Look: June 5, 2007
available to its customer-facing employees. In the spring of 2003, Bankinter introduced an Excel-based program called the Mortgage Simulator that helped branch managers calculate the price of a mortgage and estimate the customer lifetime... View Details
Keywords: Martha Lagace
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is possible The most important impact... View Details
Keywords: by Dina Gerdeman
- 26 Mar 2007
- Research & Ideas
Learning from Failed Political Leadership
Weatherhead Jr. Professor of Business Administration, reflects on the book's implications for managers and executives. Martha Lagace: What is there of interest to a businessperson in this book? D. Quinn Mills: This book is full of... View Details
Keywords: by Martha Lagace
- 02 Jan 2001
- Research & Ideas
Can Japan Compete? [Part One]
former HBS professor who is now dean at the new Graduate School of International Corporate Strategy at Tokyo's Hitotsubashi University; and Sakakibara, a former Ministry of Trade and Industry (MITI) official with a doctorate from Harvard who is now an assistant... View Details
Keywords: by Martha Lagace & Hilah Geer
- 28 Mar 2004
- Research & Ideas
HBS Celebrates Social Enterprise Initiative
What are the greatest challenges facing leaders of nonprofits today? A: One of the greatest complexities in managing social-purpose organizations or social undertakings by for-profit companies is measuring success. It is much more View Details
Keywords: by Manda Salls
- 15 Apr 2008
- First Look
First Look: April 15, 2008
managers observed frontline staff work with particular attention to patient safety issues and facilitated open discussion meetings with employees about their safety-related concerns. Data Collection: Hospitals submitted data on the... View Details
Keywords: Martha Lagace
- 10 May 2011
- First Look
First Look: May 10
Business School Case 110-087 Continental Media Group has a series of business reviews struggling to achieve profitability. This case focuses on the use of management control systems to identify emerging opportunities and the formulation... View Details
Keywords: Sean Silverthorne
- 06 Jan 2021
- Research & Ideas
Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine
with the convenience of an on-site facility, some busy Google employees found it difficult to stay active. Academic literature would suggest that they just needed the right cues and environment to help them establish a habit they would... View Details
Keywords: by Danielle Kost
- 01 May 2006
- Research & Ideas
What Companies Lose from Forced Disclosure
measures, particularly measures that are relatively informative about management's ability but that are difficult for management to influence, may have unintended and undesirable consequences. Our results... View Details
- 15 Sep 2014
- Research & Ideas
Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers
studies at HEC Paris. "I've been a banker. I know they work hard. But if a banker works 20 percent harder than someone in another occupation, it doesn't explain getting paid ten times more." The dearth of research on the wage/talent link was connected to the fact that... View Details
- 19 Apr 2016
- First Look
April 19, 2016
https://cb.hbsp.harvard.edu/cbmp/product/216015-PDF-ENG Harvard Business School Case 416-036 Difficult Conversations and Dealing with Challenging Situations at Work: Adjusting as a CEO No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne