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Show Results For
- All HBS Web
(4,498)
- People (15)
- News (1,052)
- Research (2,477)
- Events (16)
- Multimedia (66)
- Faculty Publications (1,374)
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- 28 Oct 1994
- Lecture
Japanese and American Corporate Governance: Converging to Best Practice?
By: W. Carl Kester
- April 1942 (Revised December 1982)
- Case
Dashman Co.
The vice president in charge of purchasing sends a letter to each of the company's 20 purchasing executives requesting that contracts made in excess of $10,000 be cleared with him prior to signing. The branches promise to cooperate, but no notices of negotiations are... View Details
Lombard, George F. "Dashman Co." Harvard Business School Case 642-001, April 1942. (Revised December 1982.)
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
"Someone asked me why I'm interested in labor in the supply chain. The answer from my head is that we have evidence of how important people are to the total equation. So my future research will definitely focus on identifying better process designs and labor View Details
- 1998
- Chapter
Effective Oversight: A Guide for Nonprofit Directors
Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Fachzeitschrift fur Nonprofit Management, edited by Michael Muller and Franziska Hiltpold. Fribourg: Verbandsmanagement Institut, 1998.
- January 2005 (Revised September 2018)
- Exercise
RetailSoft: Role for Cam Archer
By: Kathleen McGinn, Hannah Riley Bowles and Dina Witter
Presents a three-way version of the RetailMax simulation requiring students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. However, RetailSoft introduces... View Details
Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry
McGinn, Kathleen, Hannah Riley Bowles, and Dina Witter. "RetailSoft: Role for Cam Archer." Harvard Business School Exercise 905-004, January 2005. (Revised September 2018.)
- September 2003 (Revised September 2018)
- Exercise
RetailMax: Role for Regan Kessel
By: Kathleen McGinn and Dina Witter
This exercise requires students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. The exercise presents a one-issue, distributive negotiation that... View Details
Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry
McGinn, Kathleen, and Dina Witter. "RetailMax: Role for Regan Kessel." Harvard Business School Exercise 904-025, September 2003. (Revised September 2018.)
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
senior management cooperation and more doing than analyzing, the findings yield several other practical applications. For one, process improvement appears to be like a muscle, Tucker says. The more you... View Details
Keywords: by Paul Guttry
- August 1998 (Revised October 1998)
- Background Note
Note on Lead User Research
By: Stefan H. Thomke and Ashok Nimgade
Describes the Lead User concept and method (step-by-step) with brief examples from industrial practice. View Details
Thomke, Stefan H., and Ashok Nimgade. "Note on Lead User Research." Harvard Business School Background Note 699-014, August 1998. (Revised October 1998.)
- 1999
- Book
Breaking Through: The Making of Minority Executives in Corporate America
By: D. A. Thomas and John J. Gabarro
Keywords: Talent and Talent Management; Management Practices and Processes; Diversity; United States
Thomas, D. A., and John J. Gabarro. Breaking Through: The Making of Minority Executives in Corporate America. Boston, MA: Harvard Business School Press, 1999.
- January 2022
- Technical Note
Ethical Analysis: Well-Being and Rights
By: Nien-hê Hsieh and Christopher Diak
This note introduces students to two central concepts for ethical analysis: well-being and rights. It illustrates ways in which they figure in managerial decisions and challenges that arise, including how to frame trade-offs across individual well-being and... View Details
Hsieh, Nien-hê, and Christopher Diak. "Ethical Analysis: Well-Being and Rights." Harvard Business School Technical Note 322-065, January 2022.
- August 1988 (Revised September 1988)
- Case
Productivity and Performance Systems: A Comparative Analysis of Northern Telecom and United Parcel Service
Explores the issue of measuring and improving service quality and productivity by examining the radically different approaches of Northern Telecom and United Parcel Service. View Details
Keywords: Management Practices and Processes; Performance Productivity; Performance Improvement; Performance Evaluation; Service Industry; United States
Hart, Christopher. "Productivity and Performance Systems: A Comparative Analysis of Northern Telecom and United Parcel Service." Harvard Business School Case 689-022, August 1988. (Revised September 1988.)
- November 1994
- Background Note
Why Bad Things Happen to Good Companies
By: Benson P. Shapiro, Adrian J. Slywotsky and Richard S. Tedlow
Describes the Darwinian internal and external processes that lead to poor performance from a previously well performing company. Demonstrates why any business design eventually fails and the role of organizational calcification and poor leadership in the failure. Also... View Details
Keywords: Leadership; Management Practices and Processes; Organizational Design; Failure; Performance
Shapiro, Benson P., Adrian J. Slywotsky, and Richard S. Tedlow. "Why Bad Things Happen to Good Companies." Harvard Business School Background Note 595-045, November 1994.
- 1978
- Book
Quantitative Methods in Management: Text and Cases
By: Paul A. Vatter, Stephen P. Bradley, Sherwood C. Frey Jr. and Barbara B. Jackson
Keywords: Management Practices and Processes
Vatter, Paul A., Stephen P. Bradley, Sherwood C. Frey Jr., and Barbara B. Jackson. Quantitative Methods in Management: Text and Cases. Homewood, IL: Richard D. Irwin, 1978.
- 2004
- Class Lecture
What Really Matters
By: Nitin Nohria
Keywords: Management Practices and Processes
Nohria, Nitin. "What Really Matters." Boston: Harvard Business School Publishing Class Lecture, 2004. Electronic. (Faculty Lecture: HBSP Product Number 5984C.)
- 1996
- Book
Fad-Free Management: The Six Principles That Drive Successful Companies and Their Leaders
Keywords: Management Practices and Processes
Hamermesh, Richard G. Fad-Free Management: The Six Principles That Drive Successful Companies and Their Leaders. Santa Monica, CA: Knowledge Exchange, 1996.
- August 24, 2017
- Other Article
Google's Secret Formula for Management? Doing the Basics Well
By: Raffaella Sadun
Sadun, Raffaella. "Google's Secret Formula for Management? Doing the Basics Well." Harvard Business Review (website) (August 24, 2017).
- August 1976 (Revised December 1986)
- Background Note
Note on Process Observation
By: John J. Gabarro
Explains some of the dynamics of what actually happens in an effective or ineffective group. Also mentioned are a number of interventions which can be taken on by any group member to help change an ineffective group to one which operates more effectively. View Details
Keywords: Management Practices and Processes
Gabarro, John J. "Note on Process Observation." Harvard Business School Background Note 477-029, August 1976. (Revised December 1986.)
- May 2008
- Article
Working in the Gray Zone
By: Michel Anteby
Supervisors often turn a blind eye when employees use company resources and time to work on personal projects. They realize that stamping out such behavior may do more harm than good. View Details
Keywords: Employee Relationship Management; Management Practices and Processes; Performance Effectiveness; Behavior
Anteby, Michel. "Working in the Gray Zone." Forethought. Harvard Business Review 86, no. 5 (May 2008): 20.
- August 2016 (Revised March 2018)
- Case
Videojet (A)
In 2005 Craig Purse, the CEO of Videojet, a company recently acquired by the conglomerate Danaher, is dealing with the unexpected failure of a new high-tech printer just launched in the market. The new product exemplified the first real instance in which the Videojet... View Details
Keywords: Managerial Processes; Conglomerates; Relational Contracts; Corporate Strategy; Business Conglomerates; Diversification; Management Practices and Processes; Strategy; Manufacturing Industry; United States
Sadun, Raffaella, Bharat Anand, and Eric Van den Steen. "Videojet (A)." Harvard Business School Case 717-403, August 2016. (Revised March 2018.)
- Summer 2014
- Article
Delegation in Multi‐Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority
By: Kristina Steffenson McElheran
This paper conducts one of the first large-scale, establishment-level empirical studies of delegation within firms. Recent contributions to a rapidly growing theory literature have focused on the tradeoff between adaptation and coordination in determining... View Details
Keywords: Integration; Leadership; Management Practices and Processes; Information Technology; Organizational Structure; Adaptation
McElheran, Kristina Steffenson. "Delegation in Multi‐Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority." Journal of Economics & Management Strategy 23, no. 2 (Summer 2014): 225–258.