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  • 15 Dec 2015
  • First Look

December 15, 2015

his coauthors, correct some of the misinformation, describe how the thinking on the subject has evolved, and discuss the utility of the theory. They start by clarifying what classic disruption entails—a small enterprise targeting overlooked View Details
Keywords: Carmen Nobel
  • 13 May 2014
  • First Look

First Look: May 13

Materials Harvard Business School Case 814-073 Entrepreneurial Finance Lab: Scaling an Innovative Start-up Financing Venture Entrepreneurial Finance Lab provides credit-scoring services in developing countries using psychometric assessment, but the potential loss of a... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2012
  • First Look

First Look: September 25

that while INRIX's industry-leading technology platform and customized services had set the firm apart, large location-based services companies could more easily enter the sector, posing a significant threat. In recent years, due to the... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

Case 709-017 Despite a tradition of high household savings, Japan has supported a dynamic and technically sophisticated consumer-lending sector. The high profitability of the sector has periodically attracted interest from domestic banks... View Details
Keywords: Martha Lagace
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

implications of these effects for inventory management. To do that, we analyze data from a leading U.S. retailer who introduced a “ship-to-store” (STS) functionality that allows customers to ship products to their local store free of... View Details
Keywords: Sean Silverthorne
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

established practice. Companies have hired writers and chief content officers to run departments as well as create blogs and other materials—in the process, some have assured sales people that content marketing can mean the end of cold calling. The authors examined 34... View Details
Keywords: Dina Gerdeman
  • 23 Sep 2014
  • First Look

First Look: September 23

individuals, and a purely peer-based performance review and stack ranking. As customer demand and market forces draw Valve into hardware in 2013, Valve questions whether their organizational model will need to change as it expands from... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2011
  • First Look

First Look: June 14

Publication:,em>Harvard Business Review 89, no. 6 (June 2011) Abstract The bottom of the economic pyramid is a risky place for business, but decent profits can be made there if companies link their financial success with their... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2012
  • First Look

First Look: March 27

experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction... View Details
Keywords: Carmen Nobel
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

controversial IPO in 2007, raising $458 million. Many, including Nobel Peace Prize–winner Muhammad Yunus, have accused CB of making a profit at the expense of the poor, passing most of the earnings on to shareholders rather than lowering... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

required that they act rapidly. However, they had divergent views on the path forward. Should they stay the course and focus on their core competencies, or should they rethink their approach to sales and drive profitability via spot... View Details
Keywords: Dina Gerdeman
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

disclosure where senders are required to report their private information truthfully but can choose how complex to make their reports. We find that senders use complex disclosure over half the time, and most of this obfuscation is View Details
Keywords: Dina Gerdeman
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

in the research project (team size). The current study draws upon research from scientometrics, social networks, and resource availability and use and involves an empirical analysis of a sample of 1,329 articles published between 1980 and... View Details
Keywords: Sean Silverthorne
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

delivering reams of sophisticated real-time financial information and analysis to customers through a unique computer terminal called a "Bloomberg." Currently, more than 65,000 "Bloombergs" - the company... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 01 Feb 1998
  • News

Women at the Top

Kim B. Clark talked about the School's efforts in areas such as entrepreneurial studies, information technology, and the recruiting of more women students to the MBA Program. Day three's sessions offered a mix of business analysis and... View Details
Keywords: Marguerite Rigoglioso and Susan Young
  • 28 May 2019
  • News

A More Perfect Union

embracing diversity as an asset. The immediate priorities—partisan gerrymandering, voter participation, and campaign finances—took shape out of Leadership Now’s own data analysis and build on research from across Harvard, such as HBS... View Details
Keywords: Jen McFarland Flint; illustration by Dan Bejar
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

be aware of the range of powerful, dynamic, and often conflicting forces shaping the emerging competitive environment. The globalization of markets, the increasing homogeneity of customer needs worldwide, the impact of the digital... View Details
Keywords: Sean Silverthorne
  • 01 Dec 1997
  • News

Growing Together

Gleason (MBA '97) is finding a way to make both a profit and a difference. Last fall, as a part of HBS associate professor Marco Iansiti's Managing Product Development course, Gleason created a model for a company that would employ... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

Case 817-073 MIA: Profit at the Base of the Pyramid In January 2016, Guillermo Jaime had just returned home to Mexico City after attending a Harvard Business School executive education program. Jaime was the founder and CEO of... View Details
Keywords: Sean Silverthorne
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

entrepreneurs from other candidates. To address that problem, Butler compared the psychological testing results of over 4,000 successful entrepreneurs and of approximately 1,800 business leaders who described themselves as general managers but not as entrepreneurs. His... View Details
Keywords: Sean Silverthorne