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(3,955)
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- 08 Nov 2010
- Research & Ideas
How to Fix a Broken Marketplace
markets—and how market design made things better. Thickness:A classic example of a thickness problem is the process of helping nephrology patients in need of kidney transplants. In 2006, some 5,000 patients in the United States either... View Details
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
factors that impact the business landscape (geopolitical forces, demographic shifts, technological breakthroughs, labor policies, social mores, and government intervention). In studying the context in which business leadership emerged, we found that there were three... View Details
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
integrated reporting, and establishing collaborations with other asset owners to drive systems level change. He was convinced that the only way to meet his responsibilities to his beneficiaries was to improve the performance of the entire... View Details
Keywords: Dina Gerdeman
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
sports leagues might reduce their dependence on third-party data feeds such as Sportradar’s, prefering to develop data services in-house. Thus, CEO Carsten Koerl believed the company needed to branch into sports media, not merely supplying data to companies but finding... View Details
Keywords: Sean Silverthorne
- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
fashion, our management nursed the money through the worst of the downturn. The story doesn't end there. On our way out we were introduced to the management and directors of the startup that had the room reserved after us, kozmo.com.... View Details
- 30 Jan 2018
- First Look
January 30, 2018
Cassie, A.V. Whillans, and Michael I. Norton Abstract—Time and money are scarce and precious resources: people experience stress about having insufficient time and worry about having insufficient money. This chapter reviews research showing that the View Details
Keywords: Sean Silverthorne
- 26 Feb 2007
- Research & Ideas
The Power of the Noncompete Clause
made me sign. This experience got me thinking that my employment opportunities had been geographically circumscribed by differences in the enforcement of noncompetes between states—that with my highly specialized skills, the only way I... View Details
Keywords: by Martha Lagace
- 08 May 2013
- Research & Ideas
A Company’s Evolving View of Gender Equity
disappeared, there may be more subtle forms of bias or ways in which bias gets expressed that perhaps come out in policy or in concerns about work-family conflict. These themes all work together." A powerful dance When they studied... View Details
- 24 Apr 2012
- First Look
First Look: April 24
a period of six years. Our analysis highlights that a process we term toolmaking, whereby experts create, articulate, and shape tools that embody their expertise, is central to the way in which the risk managers in our study garner... View Details
Keywords: Carmen Nobel
- 25 Apr 2005
- Research & Ideas
New Learning at American Home Products
forced that company into bankruptcy. The acquisition further strengthened American Home Products's new animal health unit and its established prescription drug line. In 1987, predating the Robbins transaction and the sale of the... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
actually providing health care. There are signs that this is changing. Gawande, in a recent article in The New Yorker, describes what health care can learn from The Cheescake Factory, a chain of 160 full-serve restaurants. Almost in a tone of amazement, he marvels at... View Details
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
chick” and said she performed surgery “like a girl.” Jurors ultimately awarded her $168 million, the largest judgment for a single victim of workplace harassment in United States history. Years later, sexual harassment remains a problem... View Details
Keywords: by Dina Gerdeman
- 15 Jul 2008
- First Look
First Look: July 15, 2008
collaboration by making information available when and where it's needed. They routinely capture data on processes to discover how work really happens. Finally, they study these data in an effort to find ways to improve execution. Taken... View Details
Keywords: Martha Lagace
- 06 May 2013
- Research & Ideas
How Local Events Shake Up Corporate Philanthropy
tragedy—a phenomenon known as "post-crisis benevolence." Hence, it's logical to assume that a firm would go out of its way to contribute to local relief and rebuilding efforts. On the other hand, disasters may cause so much... View Details
Keywords: by Carmen Nobel
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
Yelp on a number of research projects, ranging from pinpointing restaurants with hygiene issues to finding ways to make Yelp itself more accurate. Improving policy analyses with new data sources Beyond the findings on the minimum wage,... View Details
- 20 May 2014
- First Look
First Look: May 20
aimed at curbing the entry of large retail stores have been introduced in many countries to protect independent retailers. Analyzing a planning reform launched in the United Kingdom in the 1990s, I show that independent retailers were... View Details
Keywords: Sean Silverthorne
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
themselves or held senior positions in one of the Valley's garage-to-giant start-ups such as Netscape or Oracle. But having failed once or twice along the way does not disqualify them. In fact, the scars are proof of valor—provided one... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 28 Oct 2008
- First Look
First Look: October 28, 2008
reviewing the company's marketing strategy for charge and credit cards in the United States. A variety of growth options exists for students to consider, including further penetration of existing markets and the opening of new markets.... View Details
Keywords: Martha Lagace
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field... View Details
Keywords: Re: Multiple Faculty
- 20 Jan 2015
- First Look
First Look: January 20
been systematically implemented and evaluated. This article describes early time-driven activity-based costing work at several leading healthcare organizations in the United States and Europe. It identifies the opportunities they found to... View Details
Keywords: Sean Silverthorne