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- All HBS Web
(2,141)
- People (1)
- News (355)
- Research (1,521)
- Events (7)
- Multimedia (6)
- Faculty Publications (699)
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
clients' campaigns. This practice was institutionalized by an arrangement known as the "recognition system" between agencies and publishers, and administered by a set of trade associations. Among other things, the system supported... View Details
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
capturing and disseminating knowledge than had previously been the norm. For example, although NASA implemented a "lessons-learned" IT system in 1995, a 2001 survey found that only a quarter of its managers contributed to the... View Details
Keywords: by Sean Silverthorne
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
control over the whole thing.” Another interviewee reported that coming up with a daily plan “took some time,” and all agreed that being “diligent” about daily routines was crucial. Some executives noted that the schedule helped... View Details
- 01 Jun 2018
- News
Ask the Expert: Star Search
People’s careers usually take multiple shifts throughout their time at Wayfair, and we love that. We think that makes us stronger as an organization. We tend to hire not for subject-matter expertise, but for a broad set of skills that are... View Details
Keywords: Dan Morrell
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order to... View Details
Keywords: by Rosabeth Moss Kanter
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
perhaps harder to control for safety. Instead of having three or four sources for a particular ingredient, for example, it might have 30 or 40. “Do those smaller local organic growers have the experience, resources, and commitment to test... View Details
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
about leaders when leaders do four things: (i) Explicitly acknowledge the tension among multiple aims. Sometimes values bump up against one another—consider the cases in which leaders need to manage tradeoffs between maximizing profits... View Details
Keywords: by Martha Lagace
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
organizations adopt these strategies, there may be tensions and multiple conflicting institutional logics. Additionally, we consider four strategic leadership topics and how they relate to platform, open/user innovation, and ecosystem... View Details
Keywords: Sean Silverthorne
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
from under Mao’s control before it could make the moves that ultimately enabled it to catch up. Under Deng Xiaoping and then Jiang Zemin, government support for economic expansion really took off. Q: What are your thoughts on China’s... View Details
Keywords: by Deborah Blagg
- 15 Jun 2021
- News
Diversifying HBS's Case Collection
Group (CRG) has helped faculty members source case leads beyond traditional networks. With the support of the Global Initiative and Baker Library | Bloomberg Center, the CRG has created a new case tracking system to help match faculty... View Details
Keywords: Jennifer Gillespie
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
while turnout was roughly equal in the control group. A postelectoral survey reveals that immigrants initially had less political information, which could explain the heterogeneous impact. Although the effect decays over subsequent... View Details
Keywords: Carmen Nobel
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
They need to be great systems thinkers. They've always needed that, but they need it even more as they look beyond the walls of the company. They manage their purpose through networks of partners. In fact, one of the values of these... View Details
Keywords: by Sean Silverthorne
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
dairy operation in a rural area. It might be augmented and complimented by companies engaged in electric generation, telecommunications, housing, and water purification. Poverty, as we have noted, is systemic. Its alleviation requires a View Details
Keywords: by Cynthia Churchwell
- 24 Jul 2018
- Op-Ed
4 Ways Managers Can Exercise Their 'Agency' to Change the World
proven business tactic. For every newsworthy instance of a corporation putting profit ahead of social good, there are multiple unheralded examples of companies using social good-oriented initiatives to expand their markets or enhance... View Details
Keywords: by George Serafeim
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
turn indicate to what degree operating managers can control customer satisfaction. Essentially, we're looking at the entire operating system and drilling down to determine which factors are most important... View Details
Keywords: by Julia Hanna
- 29 Jul 2008
- First Look
First Look: July 29, 2008
Working PapersTraveling Agents: Political Change and Bureaucratic Turnover in India Authors:Lakshmi Iyer and Anandi Mani Abstract We develop a framework to examine how politicians with short-term electoral pressures control bureaucrats... View Details
Keywords: Martha Lagace
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
Umit Gurun, and Scott Duke Kominers Abstract—The patent system is commonly justified as a way to promote social welfare and, more specifically, technological progress. For years, however, there has been concern that patent litigation is... View Details
Keywords: Sean Silverthorne
- Web
Leadership Execution and Action Planning (LEAP) - Course Catalog
leadership to the often-messy reality of rolling up one's sleeves and getting things done. It takes the point of view of a leader who: (1) is new to a situation, (2) must take action, and (3) is asked to operate within a system that she... View Details
- 28 May 2019
- News
A More Perfect Union
As wide and fractured as the partisan divide feels right now, the challenges to America’s underlying democratic systems cut deeper still: The productivity of Congress has declined steeply in the past 20 years. The country’s voting rate in... View Details
- 10 Apr 2012
- First Look
First Look: April 10
Galinsky Publication:Organizational Behavior and Human Decision Processes (forthcoming) Abstract In four studies employing multiple manipulations of psychological closeness, we found that feeling connected to another individual who... View Details
Keywords: Carmen Nobel