Publications

12 Oct 1999
Research & Ideas

Women Leading Business: A New Kind of Conversation

with their "classmates" and get another update. We are constantly changing the program to incorporate the latest issues of interest in the business world. Thank you for your time. We wish you and... View Details

Keywords: Re: Myra M. Hart & Cynthia A. Montgomery

March 2002 (Revised May 2010)
Case

Apple Stores

This case reveals the genesis of the Apple Stores, a revolutionary retail concept launched by Ron Johnson, Apple Computer's senior vice president of retail. In January 2002, Apple Computer was at the eve of one of the most stunning commercial successes ever known in... View Details

Keywords: Competitive Advantage; Marketing Channels; Consumer Behavior; Innovation and Invention; Computer Industry; Retail Industry

August 2021
Case

Mylestone: Can Multiple Pivots Preserve the Life of a Death Tech Startup?

By: Shikhar Ghosh and Marilyn Morgan Westner

Dave Balter and Jim Myers co-founded Mylestone, a death tech startup that applied technology to transform how grieving people memorialize the dead. The startup addressed a cultural problem and promised to solve a pressing need in the antiquated, multi-billion dollar... View Details

Keywords: Pivot; Startup; Business Model; Cryptocurrency; Ethical Decision Making; Emotions; Growth and Development Strategy; Ethics; Market Entry and Exit; Customer Relationship Management; Loss; Change Management; Relationships

01 Mar 2003
News

Northern California Initiative Reaches Out to Women, Girls

women attribute the success of the Women’s Initiative in part to its close relationship with the HBSA/NC. “We work hand in hand with the club to put on events to address the interests View Details

Keywords: Amy Burton; the Women's Initiative; HBS Association of Northern California; Colleges, Universities, and Professional Schools; Educational Services

01 Jun 1999
News

HBSAA of Israel Sponsors Middle East Outreach

The HBS Alumni Association of Israel (HBSAAI) is involved in several efforts to help HBS graduates learn more about visiting and doing business in Israel and the Middle East. "The technology sector in Israel is really booming," notes... View Details

December 2017 (Revised March 2018)
Case

Kellogg Company/eighteen94 capital

By: David Bell, Damien McLoughlin and Natalie Kindred

With 33,000 employees and revenues of $13 billion in 2016, Kellogg Company was the world’s largest producer of branded packaged cereal and a leader in branded convenience foods. Founded in 1906 and based in Michigan, the company had a proud history of product and... View Details

01 Oct 2000
News

Raymond A. Baxter: Sweet Smell of Success

radically different company today," he says. "It's small enough that my fingerprints are everywhere -- you can get your arms around this place." Interbake's smaller size allows it to turn on a dime when it comes to supplying products to meet fickle View Details

Keywords: Julia Hanna

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

Integrity in all dealings means taking the interests of other parties taken into account, operating with a long-term perspective rather than short-term greed or sensationalism. Anything for a deal or... View Details

Keywords: by Staff; Journalism & News; Publishing

2024
Working Paper

The Operational Impact of Customer Location in On-Demand Services

By: Natalie Epstein, Santiago Gallino and Antonio Moreno

The rapid growth of on-demand delivery services, particularly in the food and grocery sectors, has driven the expansion of hyperlocal fulfillment centers (FCs). This paper uses data from an on-demand grocery delivery platform in Latin America to assess how customer... View Details

Keywords: Consumer Behavior; Logistics; Geographic Location; Service Delivery; Quality; Retail Industry; Latin America