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- All HBS Web (2,641)
- Faculty Publications (893)
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
often fail to take into account the complete value of the customers they are trying to retain. "What's missing from traditional methods is that they focus only on a customer's likelihood to churn, but not on the overall profitability of...
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- 27 Jan 2015
- First Look
First Look: January 27
enterprises. The consortium has asked Trebbi's firm to seek an exception for state-owned enterprises on a proposed accounting rule. But Trebbi thinks such an exception is unsound accounting policy. He must decide how he will lobby,...
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Sean Silverthorne
- 17 Mar 2009
- First Look
First Look: March 17, 2009
Returns Authors:Robin Greenwood and Samuel Hanson Abstract When investors overvalue a particular firm characteristic, corporations endowed with that characteristic can absorb some of the demand by issuing equity. We use time-series...
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Martha Lagace
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
the scholarship emanating from this research stream has grown substantially in quantity, quality, and breadth. Likewise, firms across the world have increasingly implemented broad and sophisticated non-market strategies. Within strategy...
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Sean Silverthorne
- 01 Jun 1997
- News
Blockbuster Deals
theoretical and practical challenges related to an organization's philosophy and operations. According to Associate Professor Karen Wruck, an expert on finance and firms in crisis, acquisitions often fail to create the View Details
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Garry Emmons and Nancy O. Perry
- 09 Dec 2008
- First Look
First Look: December 9, 2008
opportunity to see both sides of the issue. When Hrad enters into a contract to create a new accounts payable system for Welsh toy distributor Tegan, the outsourcing firm from the Czech Republic views the project as another step in its...
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Martha Lagace
- Web
FSG - Institute For Strategy And Competitiveness
Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network FSG FSG FSG is mission-driven...
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- 08 Feb 2011
- First Look
First Look: Feb. 8
the code, which increases quality and value creation. Opened modules, however, are available for others to use free of charge. We derive the set of possibly optimal business models when the modules of the View Details
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Sean Silverthorne
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
Recently featured on the cover of Forbes with Intel chairman Andrew Grove, Associate Professor Clayton M. Christensen is the author of The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. His research on "disruptive...
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- 07 Dec 2010
- First Look
First Look: Dec. 7
(EV) reporting by firms with life insurance operations to assess the impact of unregulated financial reporting on transparency and to examine the institutional characteristics that promote unregulated reporting. Under EV accounting the...
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Sean Silverthorne
- 01 Oct 1999
- News
Culture Clash: Exploring Cross Cultural Conflicts in Business
one of the first firms in Thailand to develop its own written code of ethics. The company's philosophy is rooted in the Buddhist concept of fairness and also stresses product quality, the value of the...
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Judith A. Ross
- 20 Mar 2019
- Research & Ideas
Gender-Diverse Companies Thrive Only Where Diversity is Embraced
industry’s normative acceptance of gender diversity. In countries where gender diversity has been highly accepted (e.g. European countries), gender diversity is positively correlated with firm performance, as measured by market View Details
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by Sean Silverthorne
- 25 May 2010
- First Look
First Look: May 25
an innovative methodology to measure management practices in over 300 manufacturing firms in the U.K. We then match this management data to production and energy usage information for establishments owned by these firms. We find that...
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Martha Lagace
- 09 Dec 2021
- News
Higher Returns
hit me like a ton of bricks. It was a headline in the New York Times that said "Shareholder value was no longer everything, top CEOs say." That was the headline. It was 8/19/19. I refer to that day in the book as the day the shareholders...
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- 17 Feb 2016
- Blog Post
Through The Eyes of The Patient: A Recap of The 13th Annual Health Care Conference
afternoon keynote session, Cardinal Health Chairman and CEO George Barrett spoke about the difficulties of defining value in health care, and over what time period, as well as how his organization is making the patient a centerpiece of...
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Health Care
- 23 Apr 2020
- Research & Ideas
This Crisis Loan Program Preserved Jobs—and Made Money
after an event passes, according to recent research based on a survey examining French firms with fewer than 250 employees during the global financial crisis last decade. Conducted over a seven-year period starting in 2008, the research...
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- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
of Corporate Compliance Programs: Establishing a Model for Prosecutors, Courts, and Firms By: Soltes, Eugene F. Abstract—When prosecutors, courts, and regulators make charging and sentencing decisions, they must evaluate whether View Details
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Dina Gerdeman
- 05 Jul 2006
- First Look
First Look: July 5, 2006
American multinational firms respond to politically risky environments by adjusting their capital structures abroad and at home. Foreign subsidiaries located in politically risky countries have significantly more debt than do other...
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Sean Silverthorne
- 10 Jan 2005
- Research & Ideas
Professors Introduce Valuation Software
From these inputs, the model estimates the value of the firm's assets or equity, using a variety of approaches (DCF, abnormal earnings, or abnormal ROE). Finally, the model provides users with the opportunity to create different scenarios...
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by Sean Silverthorne
- 03 Aug 2010
- First Look
First Look: August 3
PublicationsLords of the Harvest: Symbolic Signaling and Regulatory Approval of Genetically Modified Organisms Authors:Shon R. Hiatt and Sangchan Park Publication:Best Paper Proceedings of the Academy of Management (2010) Abstract Firms...
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Martha Lagace