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  • 11 Mar 2009
  • HBS Case

The Energy Politics of Russia vs. Ukraine

state to ownership (with 50.002 percent), and Gazprom's strategy for becoming a global energy company, mainly through acquisition and partnerships. “Russia needs the money. It can't scare away its customers.” The learning objectives of the case View Details
Keywords: by Garry Emmons; Energy; Utilities
  • 01 Mar 2009
  • News

Gazprom Goes Global

pipelines in Ukraine, to Europe. Abdelal’s case examines the history of Gazprom, the recent return of the state to ownership (with 50.002 percent), and Gazprom’s strategy for becoming a global energy company, mainly through acquisition and partnerships. The learning... View Details
Keywords: Garry Emmons; Natural Gas Distribution; Utilities
  • 01 Sep 2010
  • News

Alumni Books

collapse, reveal how botched policy responses made a bad situation worse, and focus on lessons that the practice of finance must learn to avoid a repeat in the future. How to Be a Fierce Competitor: What Winning Companies and Great... View Details
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

Morgan Roberts at a recent conference. But what are the nuts-and-bolts details of starting and sustaining a minority-owned business in today's tough economy? Panelists at the 2003 H. Naylor Fitzhugh Conference emphasized the well known need for View Details
Keywords: by Julia Hanna
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

find that, on average, employee turnover is associated with decreased performance, as measured by profit margin and customer service. The effect of turnover on performance, however, is mitigated by the nature of management at the store... View Details
Keywords: Martha Lagace
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

encompass a wide array of institutions and agencies, our overview concentrates on those that the conference papers appearing in this volume focus on. We conclude that collectively, the papers contribute to significant progress, point out... View Details
Keywords: Dina Gerdeman
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

to all personal care products sold online by the five firms implies that customers spent an additional $300 million annually as a result of pricing algorithms, out of a total of about $6 billion in e-commerce revenue for the category.... View Details
Keywords: by Kristen Senz; Retail
  • 30 Jan 2018
  • First Look

January 30, 2018

Sandino Abstract—Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

generative appropriability are in conflict with one another. "Very often, the things that help you make the most money out of an invention are in conflict with the things that help you create most value out of an idea." Look no further than Facebook's rival... View Details
Keywords: by Michael Blanding; Technology
  • 16 Nov 2020
  • Blog Post

Flatiron School: Reflections from Summer 2020

with our goals and research interests. A classmate and I partnered with Young Invincibles, a non-profit research and advocacy group, to better understand the drivers of voter turnout among young adults. Using census demographic data and surveys about voter behavior, we... View Details
Keywords: All Industries
  • 16 Apr 2021
  • Blog Post

Shekeyla Caldwell Sandore: Why 'A Name Like Mine' Matters

enough—she’s not the only one who has to work on names, it's the responsibility of others who care about her. What are some of those things that others can do—friends and teachers? There are a few pages that focus on her friends'... View Details
  • 28 Oct 2013
  • Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

raise their chances of success by gathering data, studying customers and their industry, trying to assess likely competitor moves, and trying to understand where and how they can best focus their limited... View Details
Keywords: by Joseph L. Badaracco
  • 01 Dec 2016
  • News

Case Study: Sweat the Technique

opportunity to grow and engage its user base by tapping into data and analytics and could add value to Nix in the eyes of prospective acquirers. Should Nix stay the analog course, make the transition to digital, or split limited resources between both paths? The... View Details
Keywords: Dan Morrell
  • September 2019 (Revised May 2020)
  • Case

Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding
This case discusses the challenges faced by Kenyan alcoholic drinks producer Keroche Industries Limited in 2003, when the Kenyan government accused the company of manufacturing and selling substandard alcoholic drinks, revoked its liquor licenses, and shut down its... View Details
Keywords: Keroche; Alcohol; Wine; Manufacturing; Informal Market; Regulation; Illicit; Illegal; Shutdown; Factory; Low-income Consumers; Multinational; Local; Government; Allegations; Accusations; Negative Press; EABL; Tusker; Beer; SAB; Chang'aa; Naivasha; Rift Valley; East Africa; Lawsuit; Legal Battle; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Production; Safety; Quality; Distribution; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Manufacturing Industry; Food and Beverage Industry; Kenya; Nairobi; Africa
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  • 24 Mar 2021
  • News

Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education

been too far away, otherwise.” Along with pandemic-related shifts, the Black Lives Matter movement inspired a focus on diversity, equity and inclusion in the alumni club ranks and in projects and programming. The Community Partners... View Details
Keywords: Margie Kelley
  • 01 Oct 2000
  • News

The Entrepreneurial Venture

going to have some very disappointed customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our... View Details
  • 04 Nov 2002
  • Research & Ideas

From Lone Star to Team Player

instilling a collaborative organization, which also includes coordinating activities and doing joint work across organization boundaries. For example, Intuit's CEO, Steve Bennett, has worked hard to instill a collaborative culture in the company, but their the main... View Details
Keywords: by Mallory Stark
  • 13 Nov 2012
  • First Look

First Look: November 13

overall quality of a country as a place to do business. The focus on output per potential worker, a broader measure of national productivity than output per current worker, reflects the dual role of workforce participation and output per... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

now? Zuboff and Maxmin: A century ago mass consumption was on the rise. People wanted more things. The answer was to produce more goods at an ever-lower cost—mass production. Corporations were organized around a managerial hierarchy invented to provide a tight inward... View Details
Keywords: by Martha Lagace
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

characteristics for investors that could act as stewards of the commons. Social pressure fueled by small socially responsible investment funds and nonprofit organizations and customer pressure from individual investors are critical in... View Details
Keywords: Sean Silverthorne