Team Work - Publications - Faculty & Research

01 Jun 2024
News

Quantum Leap

it,” he says. That intuition has served him well: Over the past three decades, Levy has founded and led several tech companies and played a role as an investor and board member at dozens more. Now he and his team of scientists and... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

working paper, and Israeli says the team has already received positive feedback from market researchers in the field who are beginning to explore the use to some of their methods. “There’s a really special... View Details

Keywords: by Kristen Senz

August 2011
Case

Mibanco: Meeting the Mainstreaming of Microfinance (MM)

By: Michael Chu, Gustavo Herrero and Jean Hazell

Facing an increasingly competitive microfinance market in Peru, Mibanco must continually optimize its product offerings, marketing operations, and human resource management to stay on top. This multimedia courseware provides visual orientation to enable viewers to more... View Details

Keywords: Microfinance; Markets; Change; Problems and Challenges; Management Teams; Employees; Marketing; Operations; Human Resources; Financial Services Industry; Peru

Citation

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14 Mar 2023
In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

Credit Ratings? Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? Feedback or ideas to share? Email the Working Knowledge team... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

autonomously and perform at their best. DEEP PURPOSE. Copyright © 2022 by Ranjay Gulati Reprinted here with permission from Harper Business, an imprint of HarperCollins Publishers. Feedback or ideas to share? Email the Working Knowledge... View Details

Keywords: by Ranjay Gulati

13 Feb 2020
Book

Open Your Organization to Honest Conversations

mistakes, says Beer in his new book Fit to Compete: Why Honest Conversations about Your Company’s Capabilities Are the Key to a Winning Strategy. Beer, who has spent 45 years working with hundreds of companies to execute organizational... View Details

Keywords: by Dina Gerdeman

Web

Women’s Leadership Summit - Alumni

our alumni community. Articles from HBS Working Knowledge Rapport: The Hidden Advantage That Women Managers Bring to Teams Want to Make Diversity Stick? Break the Cycle of Sameness View Details

02 Mar 2009
Research & Ideas

When Goal Setting Goes Bad

performance, the authors agree. But goal setting must be prescribed in doses, not as a standard remedy to increase productivity. They even offer a warning label and list 10 questions managers should ask themselves before starting goal setting. The View Details

Keywords: by Sean Silverthorne

28 Nov 2023
Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

Capitalism Succeeded Beyond the Cold War: Reinventing Socialism in 5 Countries Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Oxford University Press/HBSWK View Details

Keywords: by Sean Silverthorne

Web

Publications - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care Value-Based Health Care Cases & Teaching Notes Key Concepts Key Stakeholders Publications Team View Details

01 Dec 2023
News

In My Humble Opinion: Plugged In

In a career spent investing in innovative startups at Intel, leading National Grid’s innovation and investment operations, and founding a nonpro t dedicated to advancing women and minorities to positions of top corporate leadership, Lisa Lambert (MBA 1997) always has... View Details

Keywords: Deborah Blagg

24 Apr 2018
Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

take the lead. He understood the incident’s implications went well beyond the specifics, triggering widespread concerns about racial bias in the country and threatening to damage Starbucks’ image as a safe, friendly place to gather with friends or View Details

Keywords: by Bill George; Technology; Food & Beverage

12 Apr 2016
First Look

April 12, 2016

or a combination—can catalyze leaders' listening skills, reveal what does or doesn't work inside the organization, highlight hidden challenges and opportunities, and generate essential competitive intelligence. It can promote engagement... View Details

Keywords: Sean Silverthorne

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

relative importance of public agencies such as the National Institutes of Health (NIH) and different types of private firms in developing precision medicines. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53560... View Details

Keywords: Carmen Nobel

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

the values; the real work is operationalizing the values. The organization needs to be clear and concise in creating its future vision, making it easier for team members to internalize these values. When... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

26 Jun 2020
Blog Post

(PPE)ople First: Bringing Critical Personal Protective Equipment to Boston Hospitals

Sophie Bai (HBS 2020) is working with classmates Danielle Waldman (HBS 2020), Elaine Liu (HBS 2020), Natalie Knipp (HBS 2020), Graham Lieberman (HBS 2017), Arting Chang (HBS2020), Qimei Luo, Matthew Wozny (HBS 2019), Anna Ike (HBS 2021),... View Details

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

choices, resulting in more efficient organizations. “It’s about how we think about talent and resource allocation,” Paik says. You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions Delivering a Personalized Shopping... View Details

Keywords: by Rachel Layne

28 Feb 2022
Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

cues. While standardized scripts, automation, and training that emphasizes cultural awareness can go a long way in preventing bias, managers must set the right tone and hold their teams accountable. Managers must also realize, the... View Details

Keywords: by Pamela Reynolds

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

counterparts. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55026 Economists (and Economics) in Tech Companies By: Athey, Susan, and Michael Luca Abstract—As technology platforms have created new markets and new... View Details

Keywords: Dina Gerdeman

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

stronger for jobs in more digital industries.” The research team also found that weak ties are more important for people engaged in remote work, where they might not hear the latest information in their field around the proverbial water... View Details

Keywords: by Michael Blanding

Publications