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Show Results For
- All HBS Web
(10,818)
- People (21)
- News (2,323)
- Research (6,693)
- Events (51)
- Multimedia (105)
- Faculty Publications (4,566)
- 12 Dec 2019
- Research & Ideas
How to Turn Down the Boil on Group Conflict
politically unacceptable. Responses averaged in the 80s, with the largest clump at 100. As negative as possible “The forecasts were pretty much as negative as possible,” Lees says. In reality, however, the real View Details
Keywords: by Michael Blanding
- 01 Mar 2003
- News
Northern California Initiative Reaches Out to Women, Girls
HBS, led a successful alumni event last year titled “How I Leveraged My Harvard MBA,” which featured a panel of alumnae from the Classes of ’70, ’80, ’90, and ’00. Afterward, she says, she was tapped to help further with the Women’s... View Details
- 01 Oct 2002
- News
John Batcha: Sowing the Seeds to Fight Hunger
transition process of passing responsibilities for SPI's primary operations to vice president and general manager Dean Urmston, a veteran of the seed industry who is based in Bakersfield, California. What... View Details
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
provide a buffer for when capital is harder to raise. While also agreeing that systemic risks need more oversight and management, the minority response strongly rejects the majority's call for identifying... View Details
- January–February 2018
- Article
Ads That Don't Overstep: How to Make Sure You Don't Take Personalization Too Far
By: Leslie John, Tami Kim and Kate Barasz
Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented insight into individual consumers and target them with... View Details
John, Leslie, Tami Kim, and Kate Barasz. "Ads That Don't Overstep: How to Make Sure You Don't Take Personalization Too Far." Harvard Business Review 96, no. 1 (January–February 2018): 62–69.
- August 2018
- Case
Garanti Payment Systems: Digital Transformation Strategy (A)
By: Shelle M. Santana and Esel Çekin
Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage the bank’s already... View Details
Keywords: Loyalty Program; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Banks; Banking; Credit Card; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation; Financial Services Industry
Santana, Shelle M., and Esel Çekin. "Garanti Payment Systems: Digital Transformation Strategy (A)." Harvard Business School Case 519-014, August 2018.
- November 1992 (Revised December 1992)
- Case
Deere & Co. (A): The Computer Aided Manufacturing Services Division - A Window to the World (Abridged)
By: Robert H. Hayes
The Computer-Aided Manufacturing (CAM) Services Division of John Deere has just received approval to sell their software and computer systems to external customers. These tools, initially developed for internal use, have been widely used throughout Deere. Still,... View Details
Keywords: Information Infrastructure; Applications and Software; Machinery and Machining; Technological Innovation; Markets; Marketing Strategy; Product Launch; Outcome or Result; Computer Industry; Manufacturing Industry
Hayes, Robert H. "Deere & Co. (A): The Computer Aided Manufacturing Services Division - A Window to the World (Abridged)." Harvard Business School Case 693-051, November 1992. (Revised December 1992.)
- 22 Jul 2015
- News
Supporting a Return to Work for Women Execs
For women executives, having both career and family can mean making hard choices. When it comes to caring for family, more women typically choose to take on this responsibility... View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
and prepare to lead transformation. While it is still not clear how long the health crisis and resulting economic crisis will last, most agree that the world will be different in the future. Use the insights you are gaining from your... View Details
Keywords: by Danielle Kost
- 01 Dec 2017
- News
The Robots Are Coming to Save Your Job
Instead, he says, it will be able to react to shifting customer needs, with lines of wheeled Baxters and Sawyers reconfigured on the fly, based on data from both the production... View Details
Keywords: Dan Morrell
- 05 Aug 2015
- What Do You Think?
What Happened to the ‘Innovation, Disruption, Technology’ Dividend?
How Patient Should We Be In Waiting for the Tech Productivity Dividend? Respondents to this month’s column cited a number of factors accounting for the fact that there is no discernable increase in the rate of improvement in human... View Details
- 28 Aug 2014
- Op-Ed
Government Can Do More to Unfreeze Small Business Credit
most SBA lender and borrower fees and temporarily raised the guarantee on its largest loan program to 90 percent. The response was immediate. From February 2009 to September... View Details
- 14 Jul 2023
- Blog Post
What You Can Do to Create an Anti-Racist Organization
taught that living in this world means you have a social responsibility for thinking about how you create more joy for people in this world.” After graduating from Duke University with a dual major in Dance and Sociology, and from Harvard... View Details
Keywords: All Industries
- 06 Dec 2021
- News
Digitalization: The Key to the Future of HBS
to speed on these topics? In what way will this digital transformation affect alumni interactions with the School? We should be able to give them a much more customized... View Details
Keywords: April White
- 20 Dec 2004
- Research & Ideas
The U.S. Patent Game: How to Change It
worldwide. Many offices have had to grapple with an influx of patents, and many nations are strengthening patents—often in response to pressure by American politicians. So this... View Details
Keywords: by Ann Cullen
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
corporations, which are under increasing pressure to demonstrate corporate social responsibility in addition to generating profits. She acknowledges that the idea could be a... View Details
Keywords: by Carmen Nobel
- 2020
- Working Paper
Accounting for Product Impact in the Consumer Finance Industry
By: George Serafeim and Katie Trinh
We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor credit card providers within the consumer finance industry. We design a monetization methodology that allows us to calculate monetary impact estimates... View Details
Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Consumer Finance; Financial Services; Financial Inclusion; Product; Product Design; Product Positioning; Society; Corporate Social Responsibility and Impact; Personal Finance; Credit Cards; Financial Services Industry
Serafeim, George, and Katie Trinh. "Accounting for Product Impact in the Consumer Finance Industry." Harvard Business School Working Paper, No. 21-061, November 2020. (Revised December 2020.)
- 01 Jun 2002
- News
Up to the Challenge: Demola Gbadegesin - In the Right Direction
institutions the technology to identify customers using fingerprints and smart cards. “In much of the developing world, there is no system of identification,” he explains, “and that makes it virtually... View Details
- September 2019
- Teaching Note
Gun Safety in America: Three Leaders Propose Innovative Solutions
By: Rosabeth Moss Kanter and Joseph Paul
This is a teaching note to the original case: Gun violence was a significant problem in America. Three Harvard Advanced Leadership Initiative Fellows Christy Wood, Russell Sternlicht, and Gareth Glaser each decided to do something about gun safety. They each used... View Details
Keywords: Gun Violence; Guns; Advanced Leadership; Advanced Leadership Initiative; Innovation; Innovation ＆ Entrepreneurship; Social Change; Social Responsibility; Leadership; Change Management; Experience and Expertise; Social Entrepreneurship; Values and Beliefs; Policy; Governing Rules, Regulations, and Reforms; Leading Change; Non-Governmental Organizations; Social Issues; Corporate Social Responsibility and Impact; United States
- 24 Sep 2018
- Blog Post
Working to Keep Pirates At-Bay: My Summer in Cyber Security
ten weeks in the company, I was able to design an online marketing strategy and create acquisition funnel metrics to test different campaigns and selling pitches to brokers. I... View Details
Keywords: Entrepreneurship