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Show Results For
- All HBS Web
(3,300)
- News (1,003)
- Research (1,894)
- Events (15)
- Multimedia (20)
- Faculty Publications (874)
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- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
identified four different approaches people used to perform necessary evils effectively, so that the task got done and the victims were treated with decency and respect.” Margolis, an associate professor of... View Details
Keywords: by Martha Lagace
- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
importance of measuring the quality of the contribution that individuals make to a team. Tom Dolembo pointed out that "Teamwork isn't about falling backwards into a mattress, it is about a specific skill Unless teaming is approached as a... View Details
Keywords: by James Heskett
- 10 May 2016
- First Look
May 10, 2016
Umit G. Gurun, and Scott Duke Kominers Abstract—We develop a theoretical model of, and provide the first large-sample evidence on, the behavior View Details
Keywords: Carmen Nobel
- 14 Apr 2015
- First Look
First Look: April 14
Additionally, labor quality and the structure of demand and a long tradition of work in organizational behavior suggests that the successful adoption of productivity enhancing... View Details
Keywords: Sean Silverthorne
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
Harvard Business School and Marc Epstein of Rice University. Key concepts include: Tightly monitored employees were less likely to make independent decisions, even if their job descriptions allowed them to... View Details
Keywords: by Staff
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
have some difficulty convincing people who wear cheaper fitness-type watches to make the switch to a smartwatch. What those watches offer that the Apple Watch doesn't—and these are critical components—are battery life, durability, View Details
- 22 Dec 2003
- Research & Ideas
How to Build a Better Board
that corporate governance activists focus on things that can be seen from the outside. The reality is that what makes boards effective—and this is the point we make in the book over View Details
Keywords: by Martha Lagace
- 24 Jan 2012
- First Look
First Look: Jan. 24
Colgate. Policy Bundling to Overcome Risk Aversion: A Method for Improving Legislative Outcomes Authors:Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay, and Max H. Bazerman Publication:Organizational View Details
Keywords: Sean Silverthorne
- 06 May 2013
- Research & Ideas
How Local Events Shake Up Corporate Philanthropy
philanthropy because even global companies tend to focus corporate giving on local nonprofits. Charitable behavior is a key area of interest for Marquis, whose research and teaching focuses on businesses'... View Details
Keywords: by Carmen Nobel
- 17 Mar 2015
- First Look
First Look: March 17
even rational in making funding decisions. Drawing on a panel of national experts and comprehensive data from the largest crowdfunding site, we examine funding decisions for... View Details
Keywords: Sean Silverthorne
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
potential payoffs of e-commerce investments. Measuring returns on e-commerce projects can be a daunting challenge. Predicting customer behavior is difficult, because using the Web to do business is still relatively new to many businesses... View Details
Keywords: by Marc J. Epstein
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
firm occupies a lower-level service niche. Consider Sheraton Hotels. In a market where Comfort Inn is a competitor, Sheraton might be the high-service option. But in another market Sheraton might be up against Ritz and Four Seasons, View Details
Keywords: by Julia Hanna
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
it's also the reason why many technically excellent innovations get stuck inside an organization and never make it to market. According to our studies, the most effective way for a leader to realign his... View Details
- 01 Mar 2011
- First Look
First Look: March 1
out, they can see events in context and as examples of general trends. They are able to make decisions based on principles. Yet a far-out perspective also has traps. Leaders... View Details
Keywords: Sean Silverthorne
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
or less important (because) customers had no sense when it came to entertaining tradeoffs (between features and cost)." Phil Clark commented that, regardless of method or purpose, "It is important to know your customers better than they... View Details
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing KnowHow, for Harvard Business. It is reprinted on HBS Working Knowledge.Customers are the source of all cash flow. Organic growth depends on developing relationships with... View Details
Keywords: by John Quelch
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Strategic Interactions in Two-Sided Market Oligopolies (revised) Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their decision... View Details
Keywords: Martha Lagace
- 03 Mar 2008
- Research & Ideas
Marketing Your Way Through a Recession
weakening both consumer confidence and the consumer spending—much of it on credit—that has been buoying the U.S. economy. Companies should bear eight factors in mind when making their marketing plans for... View Details
Keywords: by John Quelch
- 16 Jan 2012
- Research & Ideas
Private Meetings of Public Companies Thwart Disclosure Rules
to significantly inform you in some way?" In a new study, Soltes and David H. Solomon suggest that private meetings indeed help investors make better trading decisions, giving them an advantage View Details
- 10 Feb 2015
- First Look
First Look: February 10
make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that customers... View Details
Keywords: Sean Silverthorne