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All HBS Web
(2,680)
- People (2)
- News (340)
- Research (1,894)
- Events (19)
- Multimedia (14)
- Faculty Publications (1,220)
- Web
Sexual Harassment - Race, Gender & Equity
successfully evaded/ignored/managed, although they were annoying and insulting.” AGE 53, WHITE, NONPROFIT SERVICES, UNITED STATES 1 Masculinity Contest Culture Norms assessed in the survey: “Show no weakness”: a workplace that demands...
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- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
interviews. The correlation between a manager's assessment of people in interviews and their actual on-the-job performance is less than 50 percent. In other words, less than flipping a coin, and usually much less in service jobs, like...
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by Kristen Senz
- Web
Sustainable Business Strategy Course | HBS Online
Learn More about what you earn Syllabus 3 Modules, 20-25 Hours Download full syllabus 8 hrs Module 1 The Business Case for Action Understand the business case for change and how to analyze and assess industry disruptions to develop...
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- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
innovations that connect it to a larger management literature. The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance Over the past 20 years, there has been an explosion in methodologies and tools for View Details
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by Staff
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
they act by improving their leadership skills. The former takes time to identify and assess critical assumptions about management, leadership, and business; the latter requires practicing new approaches. Getting away for an extended...
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by Martha Lagace
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
work on what they've told you." Not sure the assessment is accurate? Call a few close friends or loved ones and see what they think. Most likely, Kaplan says, they'll agree with your subordinates. "Leadership is a team...
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by Carmen Nobel
- April 2023
- Article
Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession
By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords:
Performance Evaluation;
Forecasting and Prediction;
Knowledge Use and Leverage;
Competency and Skills;
Surveys;
Health Industry
Chen, Lucy, and J. Michael McWilliams. "Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession." JAMA Internal Medicine 183, no. 4 (April 2023): 350–359.
- 2013
- Working Paper
International Health Economics
By: Mark Egan and Tomas J. Philipson
Perhaps because health care is a local service sector, health economists have paid little attention to international linkages between domestic health care economies. However, the growth in domestic health care sectors is often attributed to medical innovations whose...
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Egan, Mark, and Tomas J. Philipson. "International Health Economics." NBER Working Paper Series, No. 19280, August 2013.
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
cafeteria. My father’s request was breathtaking and anxiety-producing.” Over the next 35 years, Rosenberg would turn Dunkin’ Donuts into a global icon—which last year sold to Inspire Brands for a stunning $11.3 billion. And in this episode of Skydeck, Rosenberg offers...
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Keywords:
brands;
leadership;
management;
strategy;
operations;
career;
Food and Beverage Stores;
Retail Trade
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
automated driverless car.” The research results, detailed in “Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses,” were published in the June issue of International Journal of...
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by Jay Fitzgerald
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
critical dimensions to organizations that want to work toward parity, not for cosmetic reasons, but to improve performance and value: Attraction and recruitment. Actively seek candidates outside managers’ networks, and assess the language...
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by Kristen Senz
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
institution where the top twelve executives had Executive Scorecards detailing their goals, measuring their contributions, and defining their priorities. Because Executive Scorecards state the exact role that managers are to play, they are useful in View Details
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Re: Robert S. Kaplan & Krishna G. Palepu
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
solution is to restrict the use of noncompete clauses, not to ban them entirely.” An outright ban, he wrote, would “lead to significant unintended consequences, particularly at a time when the protection of trade secrets is at an all-time urgency.” Just how can damages...
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by James Heskett
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
expressed concerns about decreased "reliability" (a key component of "verifiability," auditing's touchstone) in proposed standards. To benchmark the auditors' assessments of decreased accounting reliability, the...
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- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
yes." The consolidation phase is the time for measurement and rewards. The organization must be ready to make changes to the change plan, based on an honest assessment of what's working and what isn't. It is at these moments that the...
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by Nick Morgan
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
people they oversee. Command climate surveys help direct reports and junior-level team members give honest, anonymized upward feedback to the organization and its leadership. Most importantly, the surveys assess overall workplace...
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by Hise O. Gibson and MaShon Wilson
- Web
Harvard Business School
later, HBR asked Jones to assess the progress of Black managers at corporations in the United States. In 1986, he wrote the HBR article, “Black Managers, The Dream Deferred.” From New York Telephone he moved to AT&T, where he oversaw...
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- 08 Feb 2021
- Book
How to Make the World Better, Not Perfect
sharing examples of lessons he’s learned in his life, Bazerman suggests how readers may apply the same principles to theirs. In a chapter on time management, for example, he describes an assessment he made 15 years ago when he turned 50...
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by Michael Blanding
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
ongoing assessment of the appropriate balance between a product's form and function and how that fits with the way people live today. In the past, she notes, it was de rigueur to set a table with coordinated china, flatware, and...
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- January 15, 2019
- Article
Is Your Company's Strategy Aligned with Your Ownership Model?
By: Josh Baron
The legacy of Vanguard founder John Bogle has brought attention to the transformative influence of ownership structures within the business world. Bogle's revolutionary insight into the limitations of active fund management led to the widespread adoption of index...
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Keywords:
Ownership Type;
Business Strategy;
Organizational Structure;
Strength and Weakness;
Competitive Advantage
Baron, Josh. "Is Your Company's Strategy Aligned with Your Ownership Model?" Harvard Business Review (website) (January 15, 2019).