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Show Results For
-
All HBS Web
(3,401)
- People (80)
- News (896)
- Research (1,619)
- Events (20)
- Multimedia (48)
- Faculty Publications (958)
- Research Summary
Overview
Social psychologist Amy Cuddy, an associate professor at Harvard Business School, uses experimental methods to investigate how people judge each other and themselves. Her research suggests that judgments along two critical trait dimensions – warmth/trustworthiness and...
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- January 2024 (Revised February 2024)
- Exercise
Travelogo: Understanding Customer Journeys
By: Eva Ascarza, Nicolas Padilla and Oded Netzer
In late May 2023, Sarah Merino, the newly appointed manager of the Customer Insights group at Travelogo—an online travel booking platform—initiates a comprehensive analysis of clickstream data to understand the varied behaviors and needs of their users. In preparation...
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Keywords:
Customer Relationship Management;
Analysis;
Analytics and Data Science;
Marketing Strategy;
Segmentation;
Consumer Behavior;
Travel Industry;
United States
Ascarza, Eva, Nicolas Padilla, and Oded Netzer. "Travelogo: Understanding Customer Journeys." Harvard Business School Exercise 524-044, January 2024. (Revised February 2024.)
- 25 Nov 2014
- First Look
First Look: November 25
shape when and how public agencies implement policies effectively on behalf of marginalized citizens. November 2014 Antitrust Law Journal Are Patents Creative or Destructive? By: Nicholas, Tom Abstract—Current debate over patent...
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Keywords:
Carmen Nobel
- Web
Insights & Advice Blog
2024 | All Industries All Locations Alumni Student & Alumni Stories Mayowa Kuyoro (MBA 2015) grew up in Nigeria and currently lives and works there. Nigeria is her home. Yet, an important part of her story resides outside of the...
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- 2023
- Working Paper
How People Use Statistics
By: Pedro Bordalo, John J. Conlon, Nicola Gennaioli, Spencer Yongwook Kwon and Andrei Shleifer
We document two new facts about the distributions of answers in famous statistical problems: they are i) multi-modal and ii) unstable with respect to irrelevant changes in the problem. We offer a model in which, when solving a problem, people represent each hypothesis...
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Bordalo, Pedro, John J. Conlon, Nicola Gennaioli, Spencer Yongwook Kwon, and Andrei Shleifer. "How People Use Statistics." NBER Working Paper Series, No. 31631, August 2023.
- 2017
- Working Paper
Malleable Monopoly Money: Does How You Pay For A Gift Card Affect How You Spend It?
By: Priya Raghubir and Shelle Santana
This research examines the malleability of a specific form of “monopoly” money (viz., Raghubir and Srivastava 2008), gift cards, and shows that the manner in which one purchases a gift card affects its subjective value and subsequent use. Study 1 shows that...
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- 03 Oct 2022
- Research & Ideas
Why a Failed Startup Might Be Good for Your Career After All
career advancement, Gompers is comparing intercollegiate varsity athletes’ careers with non-athletes. (Spoiler alert: The athletes have more career success.) You Might Also Like: It’s All in a Name: Reputable Investors Help Startups Shine...
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Keywords:
by Sean Silverthorne
- July–August 2016
- Article
How to Pay for Health Care
By: Michael E. Porter and Robert S. Kaplan
The United States stands at a crossroads in how to pay for health care. Fee for service, the dominant model in the United States and many other countries, is now widely recognized as perhaps the biggest obstacle to improving health care delivery. A battle is currently...
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Porter, Michael E., and Robert S. Kaplan. "How to Pay for Health Care." Harvard Business Review 94, nos. 7-8 (July–August 2016): 88–100.
- 2017
- Book
Managing Risk in Reinsurance: From City Fires to Global Warming
By: Niels Viggo Hauter and Geoffrey Jones
This is the first book to provide a comprehensive history of the reinsurance industry from the nineteenth century to the present day. Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert...
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Keywords:
Insurance;
Risk Management;
Business History;
Globalization;
Risk and Uncertainty;
Financial Services Industry;
Insurance Industry;
Africa;
Europe;
Latin America;
North and Central America;
Asia
Hauter, Niels Viggo and Geoffrey Jones, eds. Managing Risk in Reinsurance: From City Fires to Global Warming. New York: Oxford University Press, 2017.
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
ideas from employees, customers, vendors, and regulators. They must spot even the weakest signals of change so their companies can proactively shape their future. [div class=infogram-embed...
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- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
remote or hybrid setups; it’s about how AI and generative technologies are reshaping the very essence of work. I continue to have an abiding faith in everyone’s ability to learn and shape our AI-intensive...
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- Research Summary
Corporate Diplomacy
Michael Watkins is defining a top management function of increasing importance: the conduct of corporate diplomacy. Senior executives conduct the business equivalent of international diplomacy when they negotiate to sustain or transform relationships with influential...
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- Research Summary
Overview
The Information Age has introduced well recieved opportunities to track performance. Fitbits and Fuelbands show individuals their own performance; service companies including Uber and leading hospitals help pick from drivers or doctors based on how others rate them;...
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- Summer 2016
- Article
Open Content, Linus' Law, and Neutral Point of View
By: Shane Greenstein and Feng Zhu
The diffusion of the Internet and digital technologies has enabled many organizations to use the open-content production model to produce and disseminate knowledge. While several prior studies have shown that the open-content production model can lead to high-quality...
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Keywords:
Prejudice and Bias;
Internet and the Web;
Balance and Stability;
Operations;
Knowledge Management;
Knowledge Dissemination
Greenstein, Shane, and Feng Zhu. "Open Content, Linus' Law, and Neutral Point of View." Information Systems Research 27, no. 3 (September 2016): 618–635.
- Web
Podcast - Business & Environment
incorporating climate considerations into both operations and storytelling, revealing how Netflix is contributing to the global climate conversation. Read the Transcript Previous Episodes CNN Chief Climate...
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- 2014
- Chapter
Schumpeter's Plea: Historical Reasoning in Entrepreneurial Theory and Research
By: G. Jones and R. Daniel Wadhwani
This chapter draws on theories of entrepreneurship and history to explore the ways in which historical processes play an integral role in entrepreneurship. It builds off the plea by Joseph Schumpeter for an active exchange between historical approaches and theories of...
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Jones, G., and R. Daniel Wadhwani. "Schumpeter's Plea: Historical Reasoning in Entrepreneurial Theory and Research." Chap. 8 in Organizations in Time: History, Theory, Methods, edited by Marcelo Bucheli and R. Daniel Wadhwani, 192–216. New York: Oxford University Press, 2014.
- Article
Strategic Management of Product Recovery
Manufacturers of an expanding range of durable products are facing regulatory and market pressures to manage the products they manufactured upon their end of life (EOL). In part, this attention is motivated by a growing number of countries—especially across Europe and...
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Keywords:
Product;
Environmental Sustainability;
Cost Management;
Government Legislation;
Logistics;
Risk and Uncertainty;
Strategy;
Europe;
Asia;
United States
Toffel, Michael W. "Strategic Management of Product Recovery." California Management Review 46, no. 2 (Winter 2004): 120–141.
- 2020
- Working Paper
How Competition Affects Contributions to Open Source Platforms: Evidence from OpenStreetMap and Google Maps
By: Abhishek Nagaraj and Henning Piezunka
Open source platforms often face competition from commercial alternatives and yet we lack an understanding of whether and how commercial competition affects contributions to open source platforms. We study how contributions to OpenStreetMap, a widely-used open source...
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Keywords:
Open Source Platforms;
Contributions;
Competitive Entry;
Impact;
Multi-Sided Platforms;
Competition
Nagaraj, Abhishek, and Henning Piezunka. "How Competition Affects Contributions to Open Source Platforms: Evidence from OpenStreetMap and Google Maps." Working Paper, February 2020.
- Article
No Unique Effect of Intergroup Competition on Cooperation: Non-competitive Thresholds Are as Effective as Competitions between Groups for Increasing Human Cooperative Behavior
By: Matthew R. Jordan, Jillian J. Jordan and David G. Rand
Explaining cooperation remains a central topic for evolutionary theorists. Many have argued that group selection provides such an explanation: theoretical models show that intergroup competition could have given rise to cooperation that is costly for the individual....
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Keywords:
Intergroup Competition;
Threshold Public Goods Game;
Multi-level Selection;
Cooperation;
Groups and Teams;
Competition
Jordan, Matthew R., Jillian J. Jordan, and David G. Rand. "No Unique Effect of Intergroup Competition on Cooperation: Non-competitive Thresholds Are as Effective as Competitions between Groups for Increasing Human Cooperative Behavior." Evolution and Human Behavior 38, no. 1 (January 2017): 102–108.
- 2023
- Working Paper
Can Evidence-Based Information Shift Preferences Towards Trade Policy?
By: Laura Alfaro, Maggie X. Chen and Davin Chor
We investigate the role of evidence-based information in shaping individuals' preferences for trade policies through a series of survey experiments that contain randomized information treatments. Each treatment provides a concise statement of economics research...
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Alfaro, Laura, Maggie X. Chen, and Davin Chor. "Can Evidence-Based Information Shift Preferences Towards Trade Policy?" Harvard Business School Working Paper, No. 22-062, March 2022. (Revised May 2023. NBER Working Paper Series, No. 31240, May 2023)