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Show Results For
- All HBS Web
(10,818)
- People (21)
- News (2,323)
- Research (6,693)
- Events (51)
- Multimedia (105)
- Faculty Publications (4,566)
- 05 Apr 2021
- Blog Post
The MBA Response: A Calling to Leadership & Service
consider how involvement with The MBA Response can boost your resume and enable you to be interview ready with powerful stories of helping business owners. You get to pick the... View Details
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
contributions. Financial copy cats move in Most of the strategy Wealthfront pursues is identical for each client; however, it does provide some amount of individual customization through a process known as tax-loss harvesting and asset... View Details
- 17 Jun 2020
- Blog Post
Black MBA Students Pen Letters to the HBS Community: Letter 2/5
domestic terrorism organization known as the Ku Klux Klan (KKK). White supremacist organizations arose in response to the political empowerment, economic independence, and social revival that was seen in... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
diversity, equity, and inclusion.” It was also found that quit rates varied among and within industries. For example, JetBlue’s quit rate was twice as high as Southwest Airlines’. Another important influence was “poor response View Details
Keywords: by James Heskett
- 18 Jun 2020
- Blog Post
Black MBA Students Pen Letters to the HBS Community: Letter 3/5
coworkers by default. I would like to be one of many to tell you that Black people are not responsible for your education on individual, institutional, or structural racism.... View Details
- 14 Jan 2022
- Blog Post
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
households to their companies,” Neeley says. “The least you can do is care about how they are.” While people may have hesitated to talk about their responsibilities at home... View Details
Keywords: All Industries
- September 2019
- Teaching Note
Gun Safety in America: Three Leaders Propose Innovative Solutions
By: Rosabeth Moss Kanter and Joseph Paul
This is a teaching note to the original case: Gun violence was a significant problem in America. Three Harvard Advanced Leadership Initiative Fellows Christy Wood, Russell Sternlicht, and Gareth Glaser each decided to do something about gun safety. They each used... View Details
Keywords: Gun Violence; Guns; Advanced Leadership; Advanced Leadership Initiative; Innovation; Innovation ＆ Entrepreneurship; Social Change; Social Responsibility; Leadership; Change Management; Experience and Expertise; Social Entrepreneurship; Values and Beliefs; Policy; Governing Rules, Regulations, and Reforms; Leading Change; Non-Governmental Organizations; Social Issues; Corporate Social Responsibility and Impact; United States
- 13 Nov 2000
- Research & Ideas
Managing to Learn: How Companies Can Turn Knowledge into Action
him with a problem, his response focuses on helping them come to their own decision rather than telling them what he thinks they should do. In addition, says Garvin, the top management of a learning... View Details
Keywords: by Laurie Joan Aron
- 2008
- Book
Borrowing to Live: Consumer and Mortgage Credit Revisited
By: Nicolas P. Retsinas and Eric S. Belsky
Retsinas, Nicolas P. and Eric S. Belsky, eds. Borrowing to Live: Consumer and Mortgage Credit Revisited. Brookings Institution Press, 2008.
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share information, but it fails to... View Details
- September 2016
- Article
Monitoring Global Supply Chains
By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Firms seeking to avoid reputational spillovers that can arise from dangerous, illegal, and unethical behavior at supply chain factories are increasingly relying on private social auditors to provide strategic information about suppliers' conduct. But little is known... View Details
Keywords: Monitoring; Transaction Cost Economics; Industry Self-regulation; Auditing; Codes Of Conduct; Supply Chains; Corporate Social Responsibility; Corporate Social Responsibility and Impact; Supply Chain; Globalization
Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Monitoring Global Supply Chains." Strategic Management Journal 37, no. 9 (September 2016): 1878–1897. (Video abstract (4 minutes). Working Knowledge article for practitioners.)
- 10 AM – 11 AM EDT, 22 Oct 2015
- Webinars: Trending@HBS
Collective Impact: An Innovative Approach to Improving Public Education
In this webinar, Professor Grossman will describe an innovative approach to improving public education Collective Impact and how you can get involved to help transform public education in the communities you care about. View Details
- 18 Feb 2021
- Blog Post
Use Baker Library to Build a Target List
on the advertised job market, creating a target list allows you to be proactive and focused on industries and functions that interest and excite you. Custom target lists Baker librarians can assist you in... View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
challenge ahead. We’ve included direct responses from our 600 CEOs to reflect their current thinking and concerns. Nutrition and hydration This may seem obvious—but under stressful or traumatic conditions... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 23 Mar 2023
- Research & Ideas
As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules
Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
- 2020
- Working Paper
Accounting for Product Impact in the Consumer Finance Industry
By: George Serafeim and Katie Trinh
We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor credit card providers within the consumer finance industry. We design a monetization methodology that allows us to calculate monetary impact estimates... View Details
Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Consumer Finance; Financial Services; Financial Inclusion; Product; Product Design; Product Positioning; Society; Corporate Social Responsibility and Impact; Personal Finance; Credit Cards; Financial Services Industry
Serafeim, George, and Katie Trinh. "Accounting for Product Impact in the Consumer Finance Industry." Harvard Business School Working Paper, No. 21-061, November 2020. (Revised December 2020.)
- April 2023
- Article
Perceptions Related to Engaging in Non-driving Activities in an Automated Vehicle While Commuting: A Text Mining Approach
By: Yilun Xing, Linda Ng Boyle, Raffaella Sadun, John D. Lee, Orit Shaer and Andrew Kun
Automated vehicles (AVs) offer human operators the opportunity to participate in non-driving activities while on the move. In this study, we examined and compared drivers' perception of non-driving activities in two driving modes: highly AVs in the future and current... View Details
Xing, Yilun, Linda Ng Boyle, Raffaella Sadun, John D. Lee, Orit Shaer, and Andrew Kun. "Perceptions Related to Engaging in Non-driving Activities in an Automated Vehicle While Commuting: A Text Mining Approach." Transportation Research Part F: Traffic Psychology and Behaviour 94 (April 2023): 305–320.
- 17 Jan 2018
- Research & Ideas
If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer
to provide some explanation and give a measured response justifying the pay disparity.” Connections between wage disparity and company performance are detailed in Rouen’s recent working paper, Rethinking... View Details
Keywords: by Dina Gerdeman
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
hear is, 'It's going to be difficult for you to say no to added responsibilities when they're added onto your plate.'” Although leaders may feel... View Details
Keywords: by Sean Silverthorne
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
team. They will be responsible for designing and maintaining the business continuity and disaster recovery management plan, ensuring a robust and effective response to... View Details
Keywords: by Hise Gibson and Anita Lynch