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  • 05 Nov 2013
  • First Look

First Look: November 5

auditors and audited factories; and gender diversity on audit teams. By demonstrating the contributions of both economic incentives and social institutions to gatekeeping decisions, our research significantly extends the gatekeeping... View Details
Keywords: Sean Silverthorne
  • Web

Working with Professors at HBS - MBA

Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID... View Details
  • 01 Mar 2005
  • News

Robert Buzzell Remembered

Buzzell Photo Courtesy HBS Communications An expert in strategic marketing, Robert D. Buzzell, the Sebastian S. Kresge Professor of Marketing, died last November in Virginia. He was 71. Buzzell was perhaps best known for his role in the formulation and analysis of a... View Details
  • September 2010 (Revised January 2012)
  • Case

Emergia: Driving Profitability on Help Desk Contracts

Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
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  • 01 Dec 2001
  • News

Corporate Governance Conference Addresses Global Challenges

business leaders as they work to revitalize the region's faltering economy. "Corporate Governance: A Functional Approach," a two-day, HBSsponsored research conference held in Shanghai last July, brought together leading figures in... View Details
Keywords: Laura Singleton; Colleges, Universities, and Professional Schools; Educational Services; Corporate, Subsidiary, and Regional Managing Offices; Management
  • Web

Training Course in Personnel Administration - Business Education For Women At Harvard University | Harvard Business School

Home Site map Map / Directions Search: Harvard Business School About Faculty & Research MBA Doctoral Executive Education Alumni Building the Foundation: Business Education for Women at Harvard University: 1937-1970 Baker Library Home The... View Details
  • 01 Jun 2015
  • News

Alumni and Faculty Books for June 2015

whether it should be fed to children, and the credibility of European research indicating raw milk has important healing powers. It answers them in nonideological terms by focusing on real-world data and taking issue with wild claims on... View Details
  • July 2006
  • Article

Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows

By: Ramon Casadesus-Masanell and Pankaj Ghemawat
This paper analyzes a dynamic mixed duopoly in which a profit-maximizing competitor interacts with a competitor that prices at zero (or marginal cost), with the cumulation of output affecting their relative positions over time. The modeling effort is motivated by... View Details
Keywords: Open Source Software; Demand-side Learning; Network Effects; Linux; Mixed Duopoly; Competitive Dynamics; Business Models; Duopoly and Oligopoly; Information Technology; Applications and Software; Business Model; Mathematical Methods; Digital Platforms; Profit; Balance and Stability; Management Analysis, Tools, and Techniques; SWOT Analysis; Competition; Price; Information Technology Industry
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  • September 2010
  • Article

Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers?

By: Saravanan Kesavan, Vishal Gaur and Ananth Raman
Firm-level sales forecasts for retailers can be improved if we incorporate cost of goods sold, inventory, and gross margin (defined here as the ratio of sales to cost of goods sold) as three endogenous variables. We construct a simultaneous equations model, estimated... View Details
Keywords: Sales; Forecasting and Prediction; Distribution; Goods and Commodities; Cost; Public Sector; Profit; Mathematical Methods; Analytics and Data Science; Retail Industry; United States
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  • 15 Sep 2009
  • First Look

First Look: September 15

than 350 interviews in 20 countries to identify the leadership practices and operating methods of major companies seeking profitable growth through innovation that benefits society. For example, when the tsunami and earthquake struck... View Details
Keywords: Martha Lagace
  • 01 Dec 1999
  • News

Christensen and Vernon Remembered

that were attended by doctoral candidates and professors from all of the Harvard faculties. He later worked with Harvard Medical School to introduce the discussion method into its curriculum and taught in several other parts of the... View Details
  • Web

The JD/MBA Seminar: The Perfect Practice Ground - MBA

Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID... View Details
  • Profile

Vivian Scalfi

market research stint and five years with General Electric, where she progressed through the commercial leadership rotational program in health care, oil and gas, and power, Vivian shifted into consumer goods with a role at Diageo... View Details
Keywords: CPG
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

Many deliver disappointing performances. Companies can avoid this scenario, contends Joseph Bower in The CEO Within. Drawing on a decade's research (including interviews with leading CEOs) and experience managing the succession process,... View Details
Keywords: Martha Lagace
  • 02 Jul 2001
  • Research & Ideas

Ray A. Goldberg

Coordination, another influential volume that applied this method of analysis to the wheat, soybean, and Florida orange industries. From those days to the present, Goldberg has remained an extraordinarily active and prolific scholar—the... View Details
Keywords: by Staff; Agriculture & Agribusiness
  • 01 Jun 2002
  • News

The Mind Speaks, Marketers Listen

word — to grill them about their tastes, buying habits, and favorite brands — [Zaltman] seeks to converse directly with their brains instead,” the Times observed (February 23, 2002). The Zaltman Metaphor Elicitation Technique (ZMET), the first patented marketing View Details
  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

strategy on artificial intelligence research and development ” As he put it, “DARPA is a government agency responsible for developing and deploying weapons for war fighters of the future. We need CARPA—the Cyberhealth Advanced View Details
Keywords: by James Heskett; Technology
  • Web

Post-war PR Campaigns Reaching Wide Audiences | Baker Library | Bloomberg Center | Harvard Business School

the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

aspect of doing business must be completely rethought for both short-term survival and long-term advantage—and CEOs are profoundly aware of that. We want to share with you both high-level findings about the sleep-robbing concerns of corporate leaders, but also what... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 06 Oct 2003
  • What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

be managed effectively on a continuing basis. As Richard Eckel put it, "'Disruptive' is the clue for why the proposed method of sustained growth will fail in most organizations ... B-schools graduate and laud those who are risk... View Details
Keywords: by James Heskett