Learning To Learn - Publications - Faculty & Research

06 Jul 2020
Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

the example of an online retailer who suddenly sees a monthly shopper stop buying for two months. “Customers just stop using the service but don’t have to tell the company.” In order to manage churn,... View Details

Keywords: by Michael Blanding; Retail; Service; Financial Services

13 Oct 2003
Research & Ideas

How to Pick Managers for Disruptive Growth

from the core business who has demonstrated a record of success? An outsider who has started and grown a successful company? The school-of-experience view suggests that both of these managers might be risky hires. The internal candidate would have View Details

Keywords: by Michael Raynor

12 Apr 2017
Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

tends to erode [the] radiologists’ productivity,” Ibáñez says. “This productivity decline lessens as doctors learn from experience, but is large enough to suppress the View Details

Keywords: by Carmen Nobel; Health

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

productivity from using the software by as much as 100 percent, when compared with free-riding competitors. "Companies that contribute and give back learn how to better use the open source software in... View Details

Keywords: by Kristen Senz; Computer

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what... View Details

Keywords: by Kristen Senz

15 Sep 2020
News

How To Make Diversity a Reality

private equity when I was an undergrad. I didn't learn anything about private equity until I became an investment banker. You've got to start going out on college campuses where there are lots of minority... View Details

08 Apr 2002
Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

will enforce formal contracts just as they are expected to at home. What they may ultimately learn is that dispute resolution can look very different in different cultures. In Japan, which has a relatively... View Details

Keywords: by James K. Sebenius

20 Nov 2000
Research & Ideas

Moving from Supply Chains to Supply Networks

principles in a way that matches the context of the particular company, industry, and supply chain. EE: How would you summarize the program's takeaway value to participants? Or stated another way, how will this View Details

Keywords: by Staff

05 Nov 2017
Blog Post

What You Need to Know about SVMP

have about SVMP? “There were so many questions that ran through my head as I anticipated the week. How would I adjust to the case method? Would I be able to add value to the... View Details

Jun 22 2018
Tout

The HBS Difference

Web

Strategy Programs

28 Nov 2018
Blog Post

Making the Switch from Finance to Fitness

to bring my vision to fruition I needed to evolve as a person, both personally and professionally. I also wanted to be in an environment that... View Details

Keywords: Entertainment / Media / Sports

24 Jul 2018
Blog Post

The Global Classroom: From Boston to Jakarta

learn about her experience in Jakarta through the FIELD Global Immersion (FGI) course. FIELD Global Immersion is the exciting way that we end our first year at Harvard Business School. Students have the opportunity View Details

14 Dec 2009
Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

independently. Then I was thrilled to learn that implementation is well under way. Q: Have you ridden in a PRT? If so, how was it? A: I've ridden the Vectus test track in Uppsala, Sweden, and I've toured the... View Details

Keywords: by Martha Lagace; Transportation

Web

Digital Transformation Programs

27 Nov 2023
Research & Ideas

Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

life.” What else can we learn about voters? Technology and data availability have created new opportunities to study voter and candidate behavior. For example, researchers can now chart timelines based on... View Details

Keywords: by Ben Rand

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

Recently, I was listening to the Huberman Lab podcast where Dr. Andrew Huberman interviewed Dr. David Buss, a founding member in the field of evolutionary psychology and professor of psychology at the University of Texas at Austin, whose... View Details

Keywords: by Julia Austin

2014
Book

Own Your Future: How to Think Like an Entrepreneur and Thrive in an Unpredictable Economy

By: Paul B. Brown, Charles F. Kiefer and Leonard A. Schlesinger

It used to be that if you studied and worked hard, you could be assured of an extremely satisfying career. But in a world of constant layoffs and dying industries, it has become increasingly difficult to "plan" your way to success. So what is the solution? Well, when... View Details

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12 Feb 2007
Lessons from the Classroom

‘UpTick’ Brings Wall Street Pressure to Students

simulation program that enables a classroom full of students to participate in situations that demand the sort of real-time decisions made in real-world markets. Simulations mirror historical (but disguised) examples, such as Apple... View Details

Keywords: by Julia Hanna; Financial Services; Education

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

you had learned during the interview process, probe the organization’s strengths and weaknesses, dig into the financials, and assess the bench strength of the existing C-suite executives. Perhaps one or two of those senior leaders were... View Details

Keywords: by John Quelch

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