High Switching Costs - Publications - Faculty & Research

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

system) and multiplies contacts through a shareholder newsletter, a toll-free number, events, and training sessions. Q: Total is French yet part of a highly visible industry that has reaped very high profits in recent years. How can 1... View Details

Keywords: by Martha Lagace; Energy; Utilities

08 Sep 2016
News

How We Make It Work

majority are men and women with families in all different stages. Some have small children, budding high school athletes, or aging parents, while others are just married or are recent grads who want to travel and gain global experience... View Details

01 Dec 2022
News

December 2022 Alumni and Faculty Books and Podcasts

essential investing guidelines. In this book, you’ll also find eye-opening discussions of: whether bonds are an appropriate investment vehicle for long-term investors; the costs of excessive liquidity in the typical portfolio; and the... View Details

14 Dec 2011
Research & Ideas

The New Measures for Improving Nonprofit Performance

learning of the entrepreneur and building the business, but it's controversial because some people say Acumen should be measuring outcomes. Ultimately, it does want a sense of those outcomes—but building the organization is the high... View Details

Keywords: by Julia Hanna

01 Oct 1996
News

Leading In a New Era

leading apparel maker Liz Claiborne Inc. (LC) were coming off a sixteen-year high that had begun to wane in 1992. A combination of factors — the national recession, weak spending on women's apparel, increased competition, department... View Details

Keywords: Nancy O. Perry

Web

Terms of Use - HBS Online

under the Agreements; (e) use any high volume, automated, or electronic means to access any of the Services (including without limitation robots, spiders or scripts); (f) frame any of the Services, place pop-up windows over its pages, or... View Details

Web

Terms of Use | HBS Online

the Services other than as expressly allowed under the Agreements; (e) use any high volume, automated, or electronic means to access any of the Services (including without limitation robots, spiders or scripts); (f) frame any of the... View Details

01 Dec 2016
News

Alumni Books of 2016

epitome of the Aston Martin Grand Touring car. Comfortable for two, it has few frills and a high level of luxury and yet is capable of heart-stopping performance and superb handling on the racetrack. Candee examines in detail the history... View Details

01 Dec 2012
News

From Where We Stand

identify the game's new rules and players and switch gears ASAP. Bennie Wiley (MBA 1972), principal, Wiley Group, Brookline, Massachusetts One of my favorite ventures was a toy store I created on Martha's Vineyard. I loved everything... View Details

Publications