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- All HBS Web (261)
- Faculty Publications (77)
Show Results For
- All HBS Web (261)
- Faculty Publications (77)
- August 2000 (Revised February 2003)
- Case
Borders Group, Inc.
By: Zeynep Ton and Ananth Raman
Describes Borders Group, a well-known retail chain, in late 1999 and its traditional strengths and rapid growth in the 1990s. By 1990, however, the company had fallen behind Amazon.com and Barnes & Noble in leveraging the Internet for book retailing, although it...
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Keywords:
Supply Chain Management;
Customer Value and Value Chain;
Distribution Channels;
Service Operations;
Business Growth and Maturation;
Economic Growth;
Industry Growth;
Growth and Development;
Internet;
Business Model;
Order Taking and Fulfillment;
Supply and Industry;
Retail Industry;
Publishing Industry
Ton, Zeynep, and Ananth Raman. "Borders Group, Inc." Harvard Business School Case 601-037, August 2000. (Revised February 2003.)
- May 2004 (Revised July 2004)
- Case
Clarence Saunders: The Comeback King
By: Nitin Nohria and Bridget Gurtler
Follows the rise and fall of the founder of the modern supermarket, Clarence Saunders. Prior to 1915, all staple shopping took place in the market or general store, where a clerk behind a counter pulled items from shelves for customers , measured them from a barrel, or...
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Keywords:
Inflation and Deflation;
Mission and Purpose;
Business Processes;
Leadership;
Consumer Behavior;
Leadership Style;
Advertising;
Customer Relationship Management;
Customer Value and Value Chain;
Order Taking and Fulfillment
Nohria, Nitin, and Bridget Gurtler. "Clarence Saunders: The Comeback King." Harvard Business School Case 404-070, May 2004. (Revised July 2004.)
- Profile
Dan Lennox-Choate
important training event was scuttled because he had neglected to order the crucial ammunition. "I had dropped the ball, and there wouldn't be another opportunity to do this training for another six months." His commanding...
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- 05 Aug 2015
- News
Bringing New Life to an Iconic Magazine
Growing up in Washington, DC, David Bradley (MBA 1977) aspired to be a politician, not a businessman, but figured he should have a strong financial base in order to launch his political career. In 1979, he formed the Research Counsel of...
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- 13 Jun 2016
- Blog Post
Is HBS Cutthroat or Collaborative?
of collaboration. At HBS each student feels a very real duty to come to class prepared, having carefully read and reflected on each case. In order for the section to function properly, each student must View Details
- 10 Jul 2000
- Research & Ideas
The State of the Markets
unexecuted orders on our books. Under this system, those orders would simply be rotated to our next partner and be completed." Global vendors whom the investor calls directly to execute a transaction....
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Keywords:
by James E. Aisner
- 19 Aug 2019
- Blog Post
Investing in Breakthrough Technologies to Lead the Energy Transition
reduce its net carbon footprint and gain knowledge to scale Shell’s new energy business. Being part of these endeavors that have such a positive impact on our planet has been extremely fulfilling and inspiring. 2. Sharpening financial...
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- 01 Oct 1996
- News
An Atypical Case — Robin G. Berglund (MBA 1971)
to reach a nurse who has paged him. Then, apologizing for his fatigue after thirty sleepless hours, he settles into a chair in a quiet corner to reflect for a few moments on his decision to enter medical school at the age of 45 after a View Details
Keywords:
Thomas Frick
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
firm that provides capital advisory services to mid-sized, privately-held companies. Constantini cited his development of a company, Boston Financial, as one of his most rewarding projects. "I was able to do some creative, innovative things in View Details
- 01 Sep 2005
- News
Trouble in Mouse Land
governance ratings published by magazines and various shareholder groups in order to illustrate the strengths and weaknesses of different governance measures.” The goal? To push students to consider what measurable principles of good...
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- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
two-fold, Lakhani added. It means fulfilling the public mission of an informed citizenry as well as also the private mission of enabling innovation. In terms of building government IT infrastructure, Data.gov demonstrates a way to be...
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- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
Taking a risk by breaking with standard operating procedure can make your company more innovative. Credit: maxsattana In addition to creating a new company that is disrupting the status quo, many founders are also challenging the old norms of how businesses operate in...
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Keywords:
by Julia B. Austin
- Profile
Frances Dixon
was time to pursue her dream of getting an MBA. Transitioning to the private sector “I realized I didn’t know much about business,” says Frances. “In order to truly leverage my leadership skillset and make the transition easier, an MBA...
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- 21 Apr 2011
- Research & Ideas
Searching for Better Practices in Social Investing
In order to garner the capital necessary to foot the bill for social change, nonprofits need to think less about traditional grants and more in terms of innovation--and so do the organizations that fund them. This was a key message from...
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- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
fulfillment of basic needs, such as Consumer Product Goods and apparel basics, is growing. With customers increasingly ordering these and other products online, potential shoppers have fewer reasons to leave...
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- 25 Aug 2022
- News
Vision: To Go-Go
brands and 1,200 employees, spread across four countries. Foodology delivers 200,000 orders a month through apps such as Uber Eats and the Latin American unicorn Rappi, and it has fulfilled more than 2...
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- 19 Oct 2012
- News
Past and Present
Sullivan: Fulfilling an age-old human curiosity. Photo courtesy Ancestry.com For Tim Sullivan (MBA 1991), the case method was the perfect way to learn. Sullivan, who is president and CEO of Ancestry.com—the world’s largest online...
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- 01 Jun 2022
- News
Case Study: Glass Half Full
the brand through other channels. But now he wonders whether to break it off. Sticking with Amazon means a simplified supply chain. The Fulfillment by Amazon program handles fast fulfillment and, with free...
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- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
Business School Case 818-105 Chewy.com (B) Cohen and Chewy’s other board members decided to fully insource order fulfilment and commenced building an order View Details
Keywords:
Dina Gerdeman
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
The News Corporation/News of the World scandal has been described as a case study in bad management. What was there about the company's organizational culture that led to "Murdoch's Mess"? Professor Michel Anteby, who studies how meaning is built at work and...
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