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All HBS Web
(532)
- News (86)
- Research (364)
- Events (3)
- Multimedia (1)
- Faculty Publications (56)
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- 10 Sep 2013
- First Look
First Look: September 10
Approaches and Evidence By: Kerr, William R. Abstract—High-skilled immigrants are a very important component of U.S. innovation and entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have...
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Sean Silverthorne
- 10 Nov 2022
- Research & Ideas
Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back
women would be more likely to agree with the statements. Then, the researchers asked participants to make decisions as employers. Matched with a pair of workers—a high performer and a low performer—“employers” had to choose between paying the View Details
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by Shalene Gupta
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
that over time, rituals themselves become meaningful to us—a sense of ‘this is how we do things around here.’ And that meaning is then linked to find more meaning in the work that we do.” [iStockphoto/Diego Cerro Jimenez] Related reading from the Working View Details
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by Kristen Senz
- 04 Feb 2014
- First Look
First Look: February 4
From Crowds to Collaborators: Initiating Effort & Catalyzing Interactions Among Online Creative Workers By: Boudreau, Kevin J., Patrick Gaule, Karim R. Lakhani, Christoph Riedl, and Anita Williams Woolley Abstract—Online collaborative...
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Sean Silverthlorne
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts, respectively. In a previous HBS Working View Details
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
these stores had women store managers. Grocery stores offer fertile ground for research overall: The US grocery industry employed more than 4 million workers in 2019, and the retail trades employed more than 15 percent of the country’s...
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- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
Teams, which have become increasingly popular. To tackle some of these questions, Sadun has been studying how 300 knowledge workers have been spending their time during the pandemic and how those activities...
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by Danielle Kost
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
come from different sources, or they must share decision-making with employees—or both. Workers increasingly resist one-way, top-down communication and commands; they expect to be heard and to help develop their organizations’ plans and...
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- 11 Mar 2014
- First Look
First Look: March 11
as those in group practice. Peer interaction is important for professional learning and quality care. Working Papers Return Migration and Geography of Innovation in MNEs: A Natural Experiment of On-the-Job Learning of Knowledge...
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Sean Silverthorne
- 06 Sep 2022
- Research & Ideas
Does Hybrid Work Actually Work? Insights from 30,000 Emails
reading from the Working Knowledge Archives Marissa Mayer Should Bridge Distance Gap with Remote Workers Feedback or ideas to share? Email the Working Knowledge team at...
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by Ben Rand
- 21 Mar 2018
- Research & Ideas
Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity
bang for the buck from their new AI. Choudhury has spent his career researching human capital, looking inside companies such as Microsoft, Infosys, and McKinsey to analyze what makes knowledge workers most...
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- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency. View Details
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by Kristen Senz
- 05 May 2022
- HBS Case
College Degrees: The Job Requirement Companies Seek, but Don't Really Need
Employers struggling to find workers during the current labor shortage might want to rethink their hiring criteria by taking a new look at job candidates who lack college degrees. American employers have routinely defaulted to requiring...
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by Jay Fitzgerald
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
workers into management would help everyone in the organization better understand “what it’s like to work on a ramp, in the cold, with a frustrated customer on a flight,” says Hill. “The frontline perspective can give management important...
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- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to...
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by Dina Gerdeman
- 29 Jul 2002
- Research & Ideas
Time Pressure and Creativity: Why Time is Not on Your Side
empirical research on time pressure and creativity in organizations, and the results were somewhat contradictory. Over the past few years, there's been more and more talk about time pressure in organizations, and what a prominent feature of the work environment it's...
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- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
business leaders need to step up their game to attract and retain the top talent they need to remain competitive, productive, and cohesive to get through this tumultuous period. "Leaders must realize that their workers are their greatest...
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by Hise Gibson and MaShon Wilson
- 31 Aug 2015
- Research & Ideas
How Ben Franklin’s ‘Way to Wealth’ Introduced American Capitalism to the World
Collections. Reinert, in conjunction with Carpenter and HBS Knowledge and Library Services, even developed a Way to Wealth website to provide students and scholars with an online, one-stop-shop that includes a database of editions of The...
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by Julia Hanna
- 14 Feb 2023
- HBS Case
Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis
1948, and national health insurance since 1956. Workers currently pay 7 percent of social security taxes, while companies pay 31 percent. Local sales taxes top out at 25 percent, with lower rates for food and other items. Americans may...
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by Lane Lambert
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
work actually means, which could lead to unhappy workers and frustrated managers. “As an organization, it’s not enough to just hire people for passion. Leaders also need to learn how to manage for passion.” An analysis of 200 million job...
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by Sean Silverthorne