by Daniel Penrice - Publications - Faculty & Research

April 1980
Case

Dilemma of an Accountant

Daniel Potter receives a boost in his young career as a CPA by being specially placed on a particularly important assignment. He and his boss, who is known both for his accounting acumen and his autocratic manner, come into direct conflict over the evaluation and... View Details

Keywords: Accounting; Conflict and Resolution

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18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

on what you need to achieve as a company, you're toast." Daniel Gulati and Vivian Weng (both MBA '11) were semifinalists in the 2010 contest with FashionStake, a "community-curated marketplace for independent fashion" that circumvents the... View Details

Keywords: by Julia Hanna; Education

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

Thomas Friedman, author of "The World Is Flat: A Brief History of the Twenty-first Century", opines that a number of events ranging from the fall of the Berlin Wall to the rise of the Internet have flattened the competitive landscape worldwide View Details

Keywords: by Martha Lagace

04 Feb 2010
What Do You Think?

What’s the Best Way to Make Careful Decisions?

comparability and therefore no best practice, only "it all depends." Worse yet, we are often not conscious of these influences. Mauboussin maintains that we too often underestimate the importance of luck in the outcomes of our decisions, employing Nobel... View Details

Keywords: by James Heskett

04 Mar 2002
What Do You Think?

Why the Bull Market in Leadership Books?

personal humility. Think of how many so-called leaders possess one or the other of these but not both. Primal Leadership, by Daniel Goleman, Richard Boyatzis, and Annie McKee, maintains that the primal job... View Details

Keywords: by James Heskett

31 May 2023
HBS Case

Why Business Leaders Need to Hear Larry Miller's Story

Boston. Produced in collaboration with Danielle Kost and Dina Gerdeman of HBS Working Knowledge. Inspired by the case "Larry Miller" by Francesca Gino, Frances X. Frei, Hise... View Details

Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products

10 Nov 2020
Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

Here’s one thing they learned: “Office pairs that lose one or two shared business hours due to [Daylight Savings Time] reduce their total communication volumes by 9.2 percent on average from baseline levels, an effect driven View Details

Keywords: by Sean Silverthorne

22 Sep 2003
Research & Ideas

How Businesses Can Respond to AIDS

Asia: Building Sustainable Partnerships," held September 4 and 5, brought together over seventy participants from business, government, non-governmental organizations, and activist groups to share experiences and offer a strong corporate response to HIV/AIDS. The... View Details

Keywords: by Martha Lagace

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving customers and collaborating throughout the organization. Over... View Details

Keywords: by Bill George

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

Summing Up What Will Capitalism Require of Us in the Future? If one were to sum up the ideas in response to this month's column, it could be: Capitalism as we know it is here to stay; the question is about its long-term impact on our way of life. View Details

Keywords: by James Heskett; Service

January 2021 (Revised March 2021)
Supplement

Toyota and Its Labor Union in Argentina (B)

By: Jorge Tamayo, Erik Snowberg and Jenyfeer Martinez Buitrago

Toyota Argentina (TASA) and the union representing automotive industry workers in the country had been working together since 2011 to address the challenges faced by Toyota’s manufacturing plant in Zárate (Argentina). The strategy for moving forward was built on an... View Details

Keywords: Manufacturing Performance; Production; Performance Improvement; Strategy; Labor Unions; Labor and Management Relations; Agreements and Arrangements; Strategic Planning; Factories, Labs, and Plants; Auto Industry; Argentina

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10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

explicitly and frequently," to Clayton Christensen's insights about how poorly companies handle the technological discontinuities inherent in a faster moving world. Kotter also credits recent work by Nobel Laureate View Details

Keywords: by Kim Girard

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

was a way of injecting a certain amount of objectivity and analysis into the decision to be made. In recent years, we have been advised to make certain decisions in a "blink" by Malcolm Gladwell, to "think twice" View Details

Keywords: by James Heskett

18 Apr 2005
Research & Ideas

Selling Luxury to Everyone

Business Administration at HBS, called luxury goods "a changing space, a space with extraordinary zip and excitement…Things are kicking along vigorously." "Simultaneous with that, there's all kinds of change," Koehn said, noting "the... View Details

Keywords: by Julie Jette; Consumer Products

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

For decades, the U.S. auto industry ruled America's economy, shaped the country's development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

20 Feb 2017
Research & Ideas

Having No Life is the New Aspirational Lifestyle

Americans are working longer hours than ever before, with the office increasingly stealing our leisure time. But according to new research by Anat Keinan, this hectic way of life is, for many of us, far from an unmitigated negative. In... View Details

Keywords: by Michael Blanding

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

today. There's a catch, however. It requires that the questioner know how to listen, something many CEOs have forgotten. The question is brought closer to home in a new book by Daniel DeSteno, The Truth... View Details

Keywords: by James Heskett

02 Aug 2010
Research & Ideas

Modern Indian Art: The Birth of a Market

categories assigned value? One of the first studies of value construction as a detailed process in new market categories has been written by Mukti Khaire, an assistant professor at Harvard Business School, and R. View Details

Keywords: by Sean Silverthorne

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

Editor's Note: Christian Ketels wrote this paper for the World Bank's Development Debate, "What Do We Mean by Export Competitiveness and How Do Countries Achieve it in an Uncertain World?" held March 29, 2010. Ketels is... View Details

Keywords: by Christian Ketels

March 1998 (Revised April 1998)
Case

Egon Zehnder International: Implementing Practice Groups

By: Michael Y. Yoshino, Carin-Isabel Knoop and Cate Reavis

Since its creation in 1964, executive search firm Egon Zehnder International (EZI) marketed its consultants as "generalists." As searches became more global and industry-specific in the 1990s, CEO Daniel Meiland decided the firm needed to offer specialized services. By... View Details

Keywords: Business Units; Global Strategy; Leadership; Brands and Branding; Service Operations; Organizational Structure; Consulting Industry; Service Industry

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