Virtual Work - Publications - Faculty & Research

15 Mar 2017
Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details

Keywords: by Carmen Nobel; Green Technology

16 Jul 2013
First Look

First Look: July 16

By: Mikes, Anette, Matthew Hall, and Yuval Millo Abstract—In theory, the risk management groups of two British banks-Saxon and Anglo-had the same influence in their organizations. But in practice, they did not: Saxon's was engaged in critical View Details

Keywords: Anna Secino

26 Mar 2006
Research & Ideas

The Office of Strategy Management

though more than 90 percent had detailed strategic plans with much higher targets. Our own work with clients supports the existence of a persistent gap between the strategic goals organizations set for themselves and the results they... View Details

Keywords: by Martha Lagace

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

people feel they can't afford." That is why, she continued, it is so important to have real friends with good memory who can be our sounding boards. "Listening to others works better if you can show empathy and put yourself in the other... View Details

Keywords: by James Heskett

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

representatives have met with the President and Cabinet members more than once to describe the impact of the pandemic on restaurants, as well as on those who supply or work in restaurants. Lobbying efforts in Washington have resulted in... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

notes that co-location can be virtual in the case of crowdsourcing, using chat rooms, shared folders, or shared websites. "There's more complex work that really requires this teaming on the fly, and the... View Details

Keywords: by Roberta Holland; Health

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

functions impacted by a single issue, can be used as needed to facilitate rapid decisions. Many companies measure strategy execution with KPIs assessed annually or maybe quarterly. In times of crisis, consider assessing more frequently. This is even more important in a... View Details

Keywords: by Boris Groysberg and Sarah Abbott

31 Oct 2017
First Look

New Research and Ideas, October 31, 2017

healthcare system. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53401 Business and Sustainability: New Business History Perspectives By: Bergquist, Ann-Kristin Abstract—This working paper provides a long-term business... View Details

Keywords: by Sean Silverthorne

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

This tendency is pervasive: It affects the educated and the uneducated, those inflamed by passion for an issue as well as those who pride themselves on their cool-headed rationality. Virtually everyone can benefit from incorporating a... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

burned out. The virtual meeting that runs back-to-back has shed light on the need for mini-breaks and recovery time. The result of the remote work environment, in some industries, is that leaders believe... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

18 Aug 2008
Research & Ideas

How Disruptive Innovation Changes Education

innovation, which is our field of specialty, proved a great way to help us do just that." Christensen, Horn, and Johnson recently teamed up via e-mail to answer a few questions from HBS Working Knowledge on the best paths to better... View Details

Keywords: by Martha Lagace; Education

10 Nov 2008
Research Event

Social Media Leads the Future of Technology

set the context for the ensuing discussion. Today, millions of Web users generate free content, and we are witnessing an "explosion" in video and cell phone use, he continued, with more than 100 million smartphones already in use. In addition, there is the... View Details

Keywords: by Martha Lagace

20 Sep 2017
Research & Ideas

The Three Types of Leaders Who Create Radical Change

group of people around a mutual desire for change. “Effective agitators are able to draw attention to a problem and convince others that it requires both some corrective action and collective work to bring it about,” Battilana writes in... View Details

Keywords: by Carmen Nobel

18 Dec 2019
Book

6 Skills That Wise Companies Harness for World-Changing Innovation

apprenticeship and mentoring. Honda spent time in the factory understanding the work of his employees and the challenges they faced. “He never saw himself being the manager. He was always on the front line, and that’s how people View Details

Keywords: by Kristen Senz

01 May 2007
First Look

First Look: May 1, 2007

Working PapersGrowth and the Quality of Foreign Direct Investment: Is All FDI Equal? Authors:Laura Alfaro and Andrew Charlton Abstract In this paper we distinguish different "qualities" of FDI to re-examine the relationship... View Details

Keywords: Sean Silverthorne

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

Apple debuted new privacy measures that blocked law enforcement from accessing its customers’ data. “There is an opportunity to do work that is infused with moral purpose.” He said shareholders who were only looking for a return on... View Details

Keywords: by Avery Forman

19 Mar 2019
First Look

New Research and Ideas, March 19, 2019

Counterfactual simulations of our structural model show large gains from screening potential hires via psychometric measurement and training to improve managerial practices. Download working paper:... View Details

Keywords: Dina Gerdeman

21 Jan 2009
First Look

First Look: January 21, 2009

Working PapersLetting Misconduct Slide: The Acceptability of Gradual Erosion in Others' Unethical Behavior (revised) Authors:Francesca Gino and Max H. Bazerman Abstract Previously titled "Slippery Slopes and Misconduct: The Effect... View Details

Keywords: Martha Lagace

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

claiming that he doesn't "see color.") If a manager, for example, is asked which guy Fred is, he or she may be loath to say, "Fred's Asian," even if Fred is the only Asian person in the company. "Instead, it's, 'He's that nice man who View Details