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  • All HBS Web  (241)
    • People  (2)
    • News  (45)
    • Research  (166)
    • Events  (1)
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  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

CEO reported that friends had come down with it. One CEO and father of three reported “[getting] lost in looking after the kids” as his wife “is a frontline worker and was at the hospital every day.” “Kids switching to online school” was... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

[Positioned as] tax cuts, we don't know what the costs are going to be. You don't see them, and you often don't bear them for a long time. I worry that we're going to slip into a tax-cutting mode rather than tax-reform mode. Desai: There... View Details
Keywords: by Sean Silverthorne
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

pick) or a Jerry Rice (Mississippi Valley State, No. 16 pick) this year. Players like Carson Wentz (North Dakota State) and Ryan Schrader (Valdosta State) may face similarly bleak odds. Players looking to switch positions are also at a... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

values, it can also neglect the unit managers’ knowledge of which individuals would best match local conditions. We use difference-in-differences analyses to examine the effects of a switch from decentralized to centralized hiring at our... View Details
Keywords: Dina Gerdeman
  • 29 May 2012
  • First Look

First Look: May 29

2012) Abstract Controversy surrounds occupational health and safety regulators, with some observers claiming that workplace regulations damage firms' competitiveness and destroy jobs, and others arguing that they make workplaces safer at little View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

surprising that many retailers have adopted loyalty programs as a convenient mechanism of meaningful differentiation. Ultimately, loyalty programs should offer incentives for shoppers to reduce their store switching by offering them... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 24 Jul 2019
  • Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

For years, the United Kingdom sent out letters to delinquent taxpayers urging them to pay their overdue tax bills. The letters cost the government tens of millions of pounds per year, but, unfortunately, most citizens ignored these pleas... View Details
Keywords: by Dina Gerdeman
  • 24 Jul 2014
  • Op-Ed

Reform Tax Law to Keep US Firms at Home

facilitate the expatriation of US corporations. Such transactions reflect the effects of policies and of the changing structure of multinational firms. From a policy perspective, the transactions highlight the increasing costs of... View Details
Keywords: by Mihir Desai; Pharmaceutical
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

between Microsoft and Intel. Tech companies contend with high, upfront fixed costs and low marginal costs. They deal with the effect of standards in locking in customers and raising switching costs. With the... View Details
Keywords: by Sean Silverthorne; Computer; Education
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

central role by shaping her beliefs off the equilibrium path (and thus, enables separation between the types). This result also illustrates the uniqueness of the signaling model presented here. Unlike other signaling models, the suggested model does not require that... View Details
Keywords: Martha Lagace
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

in general is too risky a strategy, and entertainment businesses should vigorously try to save costs in an effort to increase profits. But in my research I have found that betting heavily on the most likely blockbusters and spending... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

that is, consumers find switching to a competing product a complicated, time-consuming chore. Hoping to spark more research Toffel acknowledges the need for follow-up research to gain a more comprehensive picture of the value of CEO... View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 10 Mar 2015
  • First Look

First Look: March 10

and then go further to consider ways the domain of innovation itself has changed. We suggest that because of fundamental shifts in communication and information processing costs and the increasing modularity of products and services, the... View Details
Keywords: Carmen Nobel
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

digitization of information goods have changed the commercial landscape: Virtual shelf space is infinite, consumers can search through innumerable options, and the marginal cost of reproducing and distributing products is low. What does... View Details
Keywords: Martha Lagace
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

Loyalty In Retail Self-service retail, which started with customers selecting their own merchandise in the 1930s and evolved to modern conveniences including self-checkout lanes, has saved businesses labor costs and customers time. But... View Details
Keywords: by Maggie Starvish; Retail
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

the workers—something that can be taken away if things get rough. It's part of what's making the company profitable. Too often, retail managers keep their employees dangling and switch their schedules around on short notice because they... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

information about how to switch to export crops, makes in-kind loans for the purchase of the agricultural inputs, and provides marketing services by facilitating the transaction with exporters. The experimental evaluation design randomly... View Details
Keywords: Martha Lagace
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

boost earnings to meet earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the... View Details
Keywords: Martha Lagace
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

suggest that in many commonly regulated markets in which firms share similar cost structures, firms are likely to experience incentives to ratchet down and delay the introduction of innovative products. The study highlights the importance... View Details
Keywords: Dina Gerdeman
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

that supplier-side pricing didn't work, that you have to charge the party who receives the greatest benefit for the cost of the marketplace. If you try to shove the cost of the market off on to the parties... View Details
Keywords: by Staff; Web Services; Technology
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