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Show Results For
- All HBS Web
(623)
- News (273)
- Research (292)
- Events (1)
- Multimedia (6)
- Faculty Publications (52)
- 01 Aug 2006
- First Look
First Look: August 1, 2006
students to debate the company's concept, its strategic decision on how quickly it would like to grow, and some key decisions on its supply chain. At the time of the case (2006), small "mom-and-pop" stores still dominated Indian... View Details
Keywords: Sean Silverthorne
- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
making decisions often decide to trust their anecdotal experience rather than AI’s interpretation of the data. The trouble is, sometimes decision makers think they understand the inner workings of an AI system better than they actually... View Details
Keywords: by Rachel Layne
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
Tesco PLC is the third-largest retailer in the world, just behind Wal-Mart and Carrefour. But that didn't make the UK-based chain immune from many costly mistakes as it entered the US market in 2006. For example, it opened some of its Fresh & Easy View Details
- 26 Jun 2013
- News
How a Trivial Pursuit Became a Significant Case
negotiating licensing and royalty agreements. One key move involved persuading TV Guide, in exchange for increased royalties from additional sales, to carry free ads for stores that would sell the game. Drawing on his trusted contacts in... View Details
- Profile
Mark McNeill
Coming to HBS is like... Being a member of an orchestra led by a world-famous conductor. The case method is such an integral part of the HBS experience and there’s nothing quite like it. Just like a conductor, our professor masterfully... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
Amazon, last decade Best Buy began with a comprehensive segmentation of its customers. As part of this initiative, the company realized that although 55 percent of its customers were women, most of these women did not enjoy their shopping View Details
- Web
My One Case: MBA Class of 2023 Looks Back - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
- Web
Food & Agriculture - Business & Environment
part of the digestive process of ruminant animals such as cattle—produces methane, a gas about 20 times more damaging that CO 2 in terms of its global warming potential. [29] Modern farming techniques emit CO2 by releasing some of the carbon that is View Details
- 01 Mar 2024
- News
Counter Intelligence
eventually led to his being named CEO in 2019. It’s rare for today’s executive to climb the ranks at a single company. Christou found that the experience of rising from the front lines to the C-suite left him ideally positioned to lead... View Details
Keywords: Amy Crawford
- 01 Sep 2023
- News
Wheel Change
A serial entrepreneur, Paris Wallace (MBA 2007/MPA 2008) is founder of Ovia Health and Good Start Genetics. But he started his first business—an online store selling bike parts and accessories—at age 16. With his launch this year of the National Cycling League (NCL),... View Details
- Web
Leadership - Faculty & Research
makes transformational innovations successful, the authors studied two of them at Procter & Gamble: Oral-B iO, a “smart” electric toothbrush that step-changed the experience of oral hygiene, and Always Infinity, a best-in-class menstrual... View Details
- Web
Business History - Faculty & Research
Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision By: Laura Phillips Sawyer In 1886, the Pennsylvania Supreme Court struck down a law that prohibited employers from paying... View Details
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
money, time, and connections that part the workplace waters—even when they don’t have the best ideas or the most talent. “It’s a myth that hard work is enough. We’ve all had experiences where we worked hard and still ended up losing out... View Details
Keywords: by Dina Gerdeman
- Web
Human Behavior & Decision-Making - Faculty & Research
future brand availability. We use both field data and experiments to investigate these factors. The findings suggest that canary categories exist (at least in part) because store assortments are not... View Details
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
expansion. Entering a new market is not cheap: QT's past experience has shown that it takes up to five years or about 50 stores before the brand begins to stand out in consumers' minds. A QuikTrip View Details
- Web
Advisory Board - Entrepreneurship
entrepreneurship, branding, and innovation expertise. Bluemercury’s innovative retailing and human resource model has been the topic of numerous books, including Shopping: Why We Love it and How Retailers Can Create the Ultimate Customer View Details
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
were waiting for a business meeting and were wrongly accused of loitering at a Starbucks store. “We work to create a warm, welcoming environment in our stores for every customer that visits Starbucks, and on that day in Philadelphia, we... View Details
Keywords: by Ranjay Gulati
- 19 Apr 2010
- Research & Ideas
The History of Beauty
worldwide, there is now also a concern that the forms in which such claims were delivered, whether in jars or creams, should be relevant to local consumers in each market. Moreover, as global firms experiment with taking new beauty ideals... View Details
- 01 Dec 2022
- News
My First Job
Edited by Jen McFarland Flint; illustrations by Ross MacDonald Here’s the humbling truth: no matter how high your career soars, how many awards you win or companies you sell or differences you make in this world, everyone has to start somewhere. And in those first... View Details
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
Convenience Stores (A) Faced with a persistent robbery problem at his convenience store company, Sean Sportun, security and loss prevention manager at Mac’s of Central Canada, looked to standardize safety... View Details
Keywords: Sean Silverthorne