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  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

company Sysco reduced staffing levels by a third via furloughs and layoffs but also did a deal with Kroger supermarkets to provide some of Sysco’s furloughed workers temporary work at distribution centers. Another option is to rotate... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

HBS - Financials | Supplemental Financial Information

year earlier. The School’s staff grew to a budgeted 1,325 FTEs in fiscal 2022, from 1,289 in the prior year. To capitalize on new opportunities, the School invested to expand the faculty, increase Information Technology staffing to... View Details
  • 08 Feb 2016
  • Blog Post

Applying to Business School as a Couple

For Kate Kingen and Patrick Garrison applying to business school was a mutual decision – and coming to HBS was a journey they decided to embark on together.   Kate and Patrick first met in New York City when they were both working as analysts at Deutsche Bank. They... View Details
  • Web

Actions Organizations Can Take to Communicate Their Commitment to Diversity, Equity, Inclusion, and Belonging - Recruiting

the individuals charged with diversity and inclusion report to the CEO? Do they have the staffing and budget capacity required to make an impact not only in recruiting but also in creating organizational culture change?” It's also... View Details
  • 09 Apr 2001
  • Research & Ideas

Marketing a Country: Promotion as a Tool for Attracting Foreign Investment.

overseas offices of quasi-government agencies also tended to be staffed by full-time promoters who were directly controlled by, and accountable to, the agencies. These advantages were particularly important when an agency was heavily... View Details
Keywords: by Louis T. Wells & Alvin G. Wint
  • 01 Dec 2019
  • News

Bridging the Gap

current project follows a similar initiative from his time at Volkswagen with automotive parts maker Gestamp—which was in turn inspired by a YALP case, “Southwire and 12 for Life.” The case tells the story of a Georgia cable manufacturer View Details
Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government
  • September 2023 (Revised July 2024)
  • Case

Honest Jobs: A Path to Redemption

By: Paul A. Gompers and Jeffrey Barkas
Founded by a formerly incarcerated job seeker, Honest Jobs' mission is to be the hub where people with criminal records come to build careers and employers come to find great talent. Honest Jobs faced early challenges as a two-sided platform for justice-involved job... View Details
Keywords: Business Startups; Venture Capital; Recruitment; Entrepreneurial Finance; Selection and Staffing; Digital Platforms; Job Search; Mission and Purpose; Expansion; Employment Industry; United States; Colorado; Ohio; Texas
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  • September 2006 (Revised March 2007)
  • Case

Recruitment of a Star

By: Boris Groysberg, Stephen Balog and Jennifer Haimson
Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the... View Details
Keywords: Talent and Talent Management; Compensation and Benefits; Recruitment; Resignation and Termination; Selection and Staffing; Job Interviews
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  • January 2018 (Revised January 2020)
  • Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull
A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details
Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry
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  • January 2016
  • Case

SAP SE: Autism at Work

By: Gary P. Pisano and Robert D. Austin
This case describes SAP's "Autism at Work" program, which integrates people with autism into the company's workforce. The company has a stated objective of making 1% of its workforce people with autism by 2020. SAP's rationale for the program is based on the belief... View Details
Keywords: Software; Human Resource Management; Diversity Management; Germany; Selection and Staffing; Innovation and Management; Applications and Software; Recruitment; Diversity; Information Technology Industry; Germany
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  • 2022
  • White Paper

The Emerging Degree Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage

By: Joseph B. Fuller, Christina Langer, Julia Nitschke, Layla O'Kane, Matthew Sigelman and Bledi Taska
Employers are resetting degree requirements in a wide range of roles, dropping the requirement for a bachelor’s degree in many middle-skill and even some higher-skill roles. This reverses a trend toward degree inflation in job postings going back to the Great... View Details
Keywords: Skills; Workforce; Talent; Human Resource Management; Selection and Staffing; Competency and Skills; Talent and Talent Management; Human Resources
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  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

managers can challenge the prices and even choose to go with outside vendors. Since the early 1990s, branch managers have had the authority to determine staffing levels and set staff salaries. At first, senior managers predicted that it... View Details
Keywords: by Loren Gary
  • 01 Feb 2001
  • News

Advisory Boards Help HBS Assess and Attain Its Goals

As the Harvard Business School confronts the challenges of the 21st century, the support and guidance of its graduates are more critical than ever. Three advisory boards, staffed by volunteer alumni and other distinguished business... View Details
Keywords: Elena N. Berg; boards; alumni; planning; leadership; advice; Colleges, Universities, and Professional Schools; Educational Services
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

bureaucracy or overhead for an organization. We have seen many OSMs that are smaller, consisting of between three and five people. OSM staffing requires a mix of talent. The OSM can become an area where future leaders gain a strategic... View Details
Keywords: by Martha Lagace
  • April 2021
  • Case

Zeynep Ton: The Good Jobs Strategy

By: Francesca Gino and Frances X. Frei
The link to this multimedia case should be provided to students in advance as preparation for classroom case discussion.

In Zeynop Ton’s 2014 book The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost... View Details
Keywords: Organizations; Selection and Staffing; Compensation and Benefits; Operations; Performance Effectiveness
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  • 18 Feb 2020
  • Blog Post

A Vision of Love@HBS in 2020

characterized the first seven months of our relationship. It was difficult, but we knew we had something special. By chance, Laura inched her way closer to me. She was tapped for a role in Philadelphia, and I was serendipitously staffed... View Details
  • April 2021 (Revised June 2021)
  • Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details
Keywords: Business Ventures; Business Divisions; Business Units; Business Organization; Change; Change Management; Transformation; Competency and Skills; Talent and Talent Management; Design; Human Resources; Recruitment; Selection and Staffing; Innovation and Invention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Jobs and Positions; Job Design and Levels; Leading Change; Management; Business or Company Management; Goals and Objectives; Management Practices and Processes; Operations; Product; Product Design; Product Development; Organizations; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Strategy; Adaptation; Adoption; Technological Innovation; Information Infrastructure; Information Technology; Technology Industry; Information Technology Industry; United States
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  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

changes will play out after this public health emergency is behind us. In the past, companies have used the lessons learned during periods of disruption to improve their standard operating practices. For example, the great recession forced employers to revisit their... View Details
Keywords: by Dina Gerdeman
  • 04 Nov 2010
  • What Do You Think?

Why Do We Chase Stars?

disrupting its compensation scheme, and discourages promising internal talent that isn't considered quite ready for the job. Then the outsider fails to perform up to (probably inflated) expectations, and the staffing process starts again.... View Details
Keywords: by Jim Heskett
  • October 2003 (Revised November 2006)
  • Case

GE's Talent Machine: The Making of a CEO

By: Christopher A. Bartlett and Andrew N. McLean
GE believes its ability to develop management talent is a core competency that represents a source of sustainable competitive advantage. This case traces the development of GE's rich system of human resource policies and practices under five CEOs in the post-war era,... View Details
Keywords: Decision Choices and Conditions; Capital; Selection and Staffing; Leadership Development; Management Succession; Corporate Strategy
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