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- Faculty Publications (39)
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- All HBS Web (536)
- Faculty Publications (39)
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
standardized processes that are intended to produce low-cost, nondifferentiated services for internal or external customers. Perhaps many HR, IT, and finance View Details
- Web
Veterans - MBA
Bill, U.S. Department of Veterans Affairs . Montgomery GI Bill Intended for veterans who entered the service after July 1, 1985, served two years of continuous active duty, accepted a $100-a-month reduction... View Details
- 14 Nov 2007
- First Look
First Look: November 14, 2007
"reinvent the phone." Yet both the device and the mobile service provided by AT&T involved limitations that could hinder the long-term prospects for the iPhone. At the same time, handset makers... View Details
Keywords: Martha Lagace
- 05 Jun 2012
- First Look
First Look: June 5
professional and political characteristics of FASB members and SEC commissioners predict the accounting "reliability" and "relevance" of proposed standards.... View Details
Keywords: Sean Silverthorne
- 14 Apr 2015
- First Look
First Look: April 14
Additionally, labor quality and the structure of demand and a long tradition of work in organizational behavior suggests that the successful adoption of productivity enhancing... View Details
Keywords: Sean Silverthorne
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
- Web
Named Fellowship Funds - Alumni
with the New York City Department of Education, the Parthenon Group, and Standard & Poor's School Evaluation Services Group. She earned a... View Details
- 01 Dec 2023
- News
The Imposter Among Us
phenomenon in a 1978 scientific journal article, in which they described the specific and unfounded fear of being discovered as a fraud. Their research focused on professional women who were successful by every external View Details
- 25 Aug 2009
- First Look
First Look: August 25
channel); and (iii) individuals who were out of the market when they were excessively angry in the unregulated market, decide to purchase once the firm is regulated, reducing the standard distortions... View Details
Keywords: Martha Lagace
- 14 Dec 2007
- Op-Ed
When Your Product Becomes a Commodity
profits? If you've heard it, you've probably wondered if it was just a convenient excuse or if the manager had a valid point. The truth is, even when a raw material has no value added and quality View Details
Keywords: by John Quelch
- 05 Jun 2007
- First Look
First Look: June 5, 2007
supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807158 Westin Hotels and Resorts: Operations of a Lifestyle Experience Harvard Business School Case 607-129 Westin Hotels and... View Details
Keywords: Martha Lagace
- Web
Podcast - Business & Environment
services firms to share how consulting and advisory companies can help their clients assess their risks and take actions to become more resilient to climate change. He walks... View Details
- 05 Sep 2012
- First Look
First Look: September 5
small. One subset of "non-traditional" credit unions have been able to expand as a result of looser field of membership requirements and expanded product and service... View Details
Keywords: Sean Silverthorne
- 13 Mar 2007
- First Look
First Look: March 13, 2007
projects conducted by clinical managers at the National Health Service in the United Kingdom. My findings suggest that social position is an important enabling condition for divergent organizational change, View Details
Keywords: Martha Lagace
- 27 Sep 2011
- First Look
First Look: September 27
resources furnished by its partners. Receptivity in turn portrays how organizational capabilities and the quality of ties to partners facilitate flows of network resources. We propose that the interplay of... View Details
Keywords: Sean Silverthorne
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
the ground there, and became interested in a start-up called New Schools for New Orleans (NSNO) through the work that our student teams have done every January since the storm as part of the HBS New Orleans View Details
- 01 Jun 2023
- News
Curb Appeal
cuts that eviscerated core services such as street sweeping and litter-bin collection. The results were both predictable and unpleasant: a “visibly filthier” city, to use... View Details
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
example, if the customer service department gets a new database system, the reps may be able to perform a standard credit check in 20 minutes rather than 50 minutes. To... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 07 Oct 2008
- First Look
First Look: October 7, 2008
Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions-assumptions about the fundamental... View Details
Keywords: Martha Lagace
- 16 Feb 2023
- HBS Case
ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?
The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details