Second Great Divergence - Publications - Faculty & Research

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

all. Everyone would act as a free agent in a winner-take-all contest. Opportunism and selfish political behavior would be rampant. A great deal of frantic effort would be expended—but little of it would be the kind of coordinated effort... View Details

Keywords: by Paul Lawrence & Nitin Nohria

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

Francesca Gino: We can divide leaders out there into three buckets. The first bucket is executives who say, I want to bring more diversity into the organization and think about equity and inclusion, but this is not at the top of my priority list. The View Details

Keywords: by Jen McFarland Flint

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

Microsoft has been criticized as a company that relies more on predatory tactics than great products and innovation to succeed. What can you say about Microsoft's product development performance over the years? A: We analyzed the... View Details

Keywords: by Sean Silverthorne

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

and operations. Martha Lagace: What particular issues around execution need to be better addressed in business? Robert Kaplan: There are two key issues. First is leadership. Without strong visionary leadership, no strategy will be executed effectively. The View Details

Keywords: by Martha Lagace

17 Nov 2016
Op-Ed

What's Behind the Unexpected Trump Support from Women

threats. The second largest contingent of women supporting Trump was white women with college degrees. Forty-five percent of them voted for him. While some were likely attracted to Trump’s fiscally conservative policies, research suggests... View Details

Keywords: by Laura Morgan Roberts and Robin Ely

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

trying to improve the ecosystem as a whole, keystones ensure their own survival and prosperity. They don't promote the health of others for altruistic reasons; they do it because it's a great strategy. Keystones, in many ways, are in an... View Details

Keywords: by Marco Iansiti & Roy Levien

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

macroeconomists have made the most progress? A: There's a lot that macroeconomists don't know. But I think in monetary policy they've made a good deal of progress. Had we had the same level of knowledge today that we had in the early 1930s, we might have faced a View Details

Keywords: by Sean Silverthorne

23 Oct 2012
First Look

First Look: October 23

while the second is the dependence of peoples' self-esteem on the extent to which they perceive that others agree with them. Government spending crowds out the charity that ensues from these forces only modestly. Moreover, people's... View Details

Keywords: Sean Silverthorne

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

he succeeded so convincingly playing the game of market capitalism that first emerged in the late 19th century and grew to great influence during the 20th century. This game or system has been dominated in many industries by large,... View Details

Keywords: by Nancy Koehn

04 Feb 2002
Research & Ideas

How a Juicy Brand Came Back to Life

of eight), and hired basketball great Michael Jordan as a spokesperson. It used its leverage with supermarkets to win premium display space and squeezed costs out of the supply chain. Textbook actions produced textbook results: Gatorade... View Details

Keywords: by John Deighton; Food & Beverage

24 Jun 2002
Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

business—Stevenson said he and Nash hear three great fears: "I won't be a success." "I will be a success, but it won't be enough." "I will be a success, but I'll have to sell my soul." People seek success for... View Details

Keywords: by Martha Lagace

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Corrupted, which was taught to all incoming MBAs on their second day on campus in the fall. The goal was to get them to think about their own values and the obligations they have to shape the culture of an organization. As much as... View Details

Keywords: by Michael Blanding; Sports

18 Nov 2022
HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

in a business environment awakening to equity and inclusion. One of the first Black portfolio managers, Eddie Brown, founded the eponymous firm in 1983. It was only the second Black-founded investment firm in the US. Its performance in... View Details

Keywords: by Rachel Layne; Financial Services

20 Jul 2021
Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

Chapter 11 bankruptcy protection is supposed to allow companies to shed debt and get a fresh start. Ideally, creditors recover most of what they’re owed as the restructured firm begins turning a profit. Yet, more companies are liquidated than rebuilt, giving up the... View Details

Keywords: by Rachel Layne

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

“In social media, seconds count,” Avery says. “If a company doesn’t respond in real time, other consumers will pile on and it spirals out of control.” If a company has a positive reputation, customers will often defend a brand that’s... View Details

Keywords: by Dina Gerdeman; Advertising; Technology

21 Feb 2005
Op-Ed

Is Business Management a Profession?

scientific reasoning and method appear to be applicable to business, thus helping to legitimate the study of business as an activity within the university. Yet what exactly a "science" of management should study would be puzzled over and debated for a View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

questions that will help them regroup, mobilize their team, formulate a plan of action, and move forward." In his new book, What to Ask the Person in the Mirror, Kaplan argues against the notion that great leadership is about having... View Details

Keywords: by Carmen Nobel

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

can. The second area where Amazon may think it can help is on price transparency: Prices are often opaque in health care. Nobody really knows the price of anything. But it’s a leap to think that by making the prices more transparent, we... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

to be great learners and terrific teachers. Furthermore, they are willing to subscribe to a consistent set of values. Q: How do you mean? A: Again, it is what is implied in the guideline of specifying every design, testing with every use,... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

04 Apr 2017
First Look

First Look at New Research, April 4

2012, Leonard uses the momentum to bring The Black List online as a database where unproduced screenplays can be reviewed and discovered by industry experts. Now in 2016, Leonard is considering other avenues for supporting great... View Details