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Show Results For
- All HBS Web
(326)
- News (128)
- Research (113)
- Events (4)
- Multimedia (17)
- Faculty Publications (75)
- 13 Apr 2022
- News
New School
In late February 2020, the Japanese government announced it would close every school in that country to prevent the spread of COVID-19. On the other side of the world, in his Billerica, Massachusetts, office, Rob Waldron (MBA 1992) saw... View Details
- 02 Sep 2022
- News
Strength in Numbers
Mark Verdi, Jan Swartz, and Rob Swartz Jan and Rob Swartz and Mark Verdi (all MBA 1996) and Mark’s wife, Gina, have witnessed, firsthand, the negative effects of our nation’s disjointed approach toward the... View Details
- 18 Nov 2021
- News
Strength in Numbers
Mark Verdi Jan Swartz Rob Swartz Mark Verdi Jan Swartz Rob Swartz In 2018, long-time friends Mark Verdi and Jan Swartz (both MBA 1996) were part of the first cohort of MBA alumni to attend The Reflective... View Details
Keywords: April White
- 19 Jan 2016
- News
The Three HBS Alumni “Defining the 2016 Campaign”
article: Stephanie Hannon (MBA 2004), CTO for Hillary Clinton’s campaign and former product director at Google; Sheryl Sandberg (MBA 1995), COO of Facebook, who is “leveraging her influence with Lean In followers to mobilize female voters”; and View Details
- 01 Sep 2011
- News
Alumni Book Briefs
environment everyday practices. The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld (MBA ’78) with Rob Markey (MBA ’90) (Harvard Business Review Press) Reichheld and Markey explain how... View Details
- 26 Jul 2016
- News
HourlyNerd Rebrands as an Enterprise Talent Platform
HourlyNerd, the red-hot freelance business-talent consultancy launched at HBS by classmates Rob Biederman, Patrick Petitti, and Peter Maglathlin (all MBA 2014), has unveiled a new identity and name, Catalant—“a combination of catalyst,... View Details
- 01 Dec 2015
- News
Snapping Up Voters
Illustration by Chris Gash When Rob Saliterman (MBA 2011) started selling online political ads at Google, they were almost all destined for people already seeking political content, placed either on specific networks or in response to... View Details
Keywords: Sasha Issenberg
- 15 Nov 2020
- News
Fostering Innovation in Social Enterprise Across Harvard
nonprofit, for-profit, and hybrid business plans. “The SEI aims to educate, inspire, and support leaders across all sectors to tackle society’s toughest challenges and make a difference in the world,” explains Director Rob Zeaske (MBA... View Details
- 01 Jun 2001
- News
Fellowship Donors and Recipients Honored
Stern (MBA 1974), donor of the Stern Family Fellowship, and Rob Lawrence (MBA 2002), recipient of the Amos B. Hostetter, Jr., Fellowship Fund, spoke eloquently of the important role fellowships play at HBS. View Details
- 22 Feb 2022
- News
Brand New
Rob Sundy (MBA 2004) has an unabashed fondness for Americana. It’s an interest he traces back to an unexpected source: his time as a paratrooper in the 82nd Airborne. “It’s a historic unit,” says the West Point graduate, noting that many... View Details
- 17 Apr 2017
- News
Jeff Immelt Wants a Radical Transformation of GE
with fellow alumni, including Robert Kraft (MBA 1965), owner of the Kraft Group and the New England Patriots; classmate Stephen Pagliuca (MBA 1982), chairman of Bain Capital; and more recent graduates, such as the cofounders of the startup Catalant (formerly Hourly... View Details
- 25 Jul 2022
Industry Spotlight: Social Impact
Join Social Enterprise Initiative Director Rob Zeaske (MBA 2002) and alumni focused on social enterprise to learn more about how HBS ignites and accelerates that drive for social impact. View Details
- 13 Oct 2016
- News
Adding Muscle to the Fight Against Disease
is a devastating disease that leaves cognitive abilities intact, but robs people of their ability to move, essentially making them prisoners in their own bodies,” Blum says. “The therapeutic hypothesis with tirasemtiv relates to slowing... View Details
Keywords: Deborah Blagg
- January–February 2020
- Article
Are You Undervaluing Your Customers?: It’s Time to Start Measuring and Managing Their Worth
By: Rob Markey
Leaders recognize that they should manage their businesses to maximize the value of the customer base. But too often, earnings pressures result in cost-cutting measures that hurt customers.
Loyalty-leading companies operate differently. They create systems for... View Details
Keywords: Customer Experience; Customer Value; Customer Centric Initiative; Customer Focused Organization; Customer Lifetime Value; Customer Focus and Relationships; Customer Value and Value Chain; Operations; Business Strategy
Markey, Rob. "Are You Undervaluing Your Customers? It’s Time to Start Measuring and Managing Their Worth." Harvard Business Review 98, no. 1 (January–February 2020): 42–50.
- 16 Aug 2019
- News
Wat kost een bedrijf de wereld?
- 01 Jun 2002
- News
HBS Vets Support Homeless Comrades
Vets helping vets: Dann Angeloff, Rob Kaderavek (HBS '03) beside their thought-provoking bivouac. (photos by John Chase) Vets helping vets: Dann Angeloff, Rob Kaderavek (HBS '03) beside their... View Details
Keywords: Health, Social Assistance
- 01 Sep 2014
- News
Innovation: Revenge of the Nerds
students spend 15 weeks and $5,000 launching a business. Patrick Petitti (MBA 2014), Rob Biederman (MBA 2014), and their teammates started with some zany ideas—manufacturing knitted nose warmers, for instance—before settling on the model... View Details
Keywords: April White
- 01 May 2013
- News
Zameer Kassam, MBA 2007
“I found my passion at HBS. When Rob Kaplan challenged our Leadership and Organizational Behavior class to articulate our passion, I surprised myself by announcing, ‘I am passionate about jewelry.’ It was a powerful moment for me—to say... View Details
- 06 Jan 2015
- News
Fostering discussion in the MBA classroom
Robert Steven Kaplan (MBA 1983), a former HBS professor who now serves as president and CEO of the Federal Reserve Bank of Dallas, has a passion for teaching that inspires his own desire to continually learn how to be a more effective professor at HBS. (Published... View Details