Filter Results:
(222)
Show Results For
- All HBS Web (391)
- Faculty Publications (46)
Show Results For
- All HBS Web (391)
- Faculty Publications (46)
Sort by
- 06 Nov 2017
- Research Event
Who is Responsible for the Future of Cities?
surrounded by an expanding ring of residential and industrial growth. And finally, the scrambled egg—a delicious mess but a mess nonetheless: the modern city, sprawling with opportunity, technology, and confusion. “Somehow,” Mostafavi said, View Details
Keywords: by Carmen Nobel
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
Design and Identity Change at the Federal Bureau of Investigation Both the design and identity of the FBI changed greatly in the wake of the September 11, 2001 terrorist attacks, write Ranjay Gulati, Ryan... View Details
Keywords: by Carmen Nobel
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
computer-design process study by Carliss Baldwin and Kim Clark that underlines the importance of design rules and processes intended to produce compatible components in a finished product. Modularity in the manufacturing and logistics... View Details
Keywords: by James Heskett
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
latest manifestation of a lecture given 68 years ago by Ronald Coase, now professor emeritus at the University of Chicago Law School. Prof. Coase set forth a theory designed to help set limits on organizational boundaries. He proposed... View Details
Keywords: by James Heskett
- 12 Mar 2012
- Research & Ideas
Crowded at the Top: The Rise of the Functional Manager
correlation between administrative functional managers and divisional managers' pay.) The Myth Of The "flattened Firm" Wulf is hopeful that "Who Lives in the C-Suite?" will shed new light on the idea of corporate flattening, which View Details
Keywords: by Carmen Nobel
- 06 Sep 2022
- Research & Ideas
Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations
reaching $1.85 billion in 2018, says the paper. Most of that money came from drugmakers. "Patient assistance programs likely harm a range of stakeholders, including the patients these charities are ostensibly designed to help." “This is a... View Details
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
Summing Up Is customer volunteerism combined with "ownership" a double-edged sword? It's seems okay to involve customers in providing ideas for new products and processes. Encourage them to refer new business. But beware the... View Details
Keywords: by Jim Heskett
- 19 Jul 2016
- First Look
July 19, 2016
in press Journal of Systems and Software Technical Debt and System Architecture: The Impact of Coupling on Defect-related Activity By: MacCormack, Alan, and Daniel J. Sturtevant Abstract—Technical debt is created when design decisions... View Details
Keywords: Sean Silverthorne
- 10 Oct 2005
- Research & Ideas
Homers: Secrets on the Factory Floor
employees on company time, with company material and/or tools. The origin of the term is unclear but probably refers to the fact that these artifacts are brought home. In the French aeronautics plant I studied, cutlery, toys, and... View Details
- 15 Sep 2015
- First Look
September 15, 2015
pricing decisions on a daily basis. Rue La La is in the online fashion sample sales industry, where they offer extremely limited-time discounts on designer apparel and accessories. One of the retailer's main challenges is pricing and... View Details
Keywords: Sean Silverthorne
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
Editor's note: Building and landscape design can do much more for an organization than provide an inspirational headquarters or appealing work spaces. At Harvard Business School, the leafy, orderly, community setting helps reinforce a set... View Details
Keywords: Education
- 27 Jul 2015
- Research & Ideas
The ‘Promotion’ That Makes You Feel Bad
Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying... View Details
Keywords: by Roberta Holland
- 22 Dec 2015
- First Look
December 22, 2015
Benjamin G., Michael Luca, and Daniel Svirsky Abstract—Online marketplaces increasingly choose to reduce the anonymity of buyers and sellers in order to facilitate trust. We demonstrate that this common market design choice results in an... View Details
Keywords: Carmen Nobel
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
The report indicated that many consumers who purchase apparel online refer to printed catalogs for more accurate depictions of color. The degree to which the difficulty in characterizing apparel products inhibits online consumer purchases... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in... View Details
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
classroom. Scale, after all, is one thing technology has been good at implementing, and schools are ripe for innovation. "School design has not changed much in over a hundred years," says Kim. "We are still teaching for an... View Details
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
interest of privacy, I have used pseudonyms for the participants.) Williams, an African-American, was born and raised in a middle-class neighborhood in Washington, DC. After earning his bachelor's degree at one of the nation's leading colleges, he began his career as a... View Details
Keywords: by David A. Thomas
- 18 Nov 2014
- First Look
First Look: November 18
television advertising influences online shopping. We construct a massive dataset spanning $3.4 billion in spending by 20 brands, including measures of brands' website traffic and transactions as well as ad content measures for 1,224 commercials. We use a... View Details
Keywords: Sean Silverthorne
- 14 Sep 2009
- Research & Ideas
Understanding Users of Social Networks
things, guys give references to other things.” But the remarkable finding was the gender dynamics. According to the research, there are more women on Twitter than men, women tweet about the same rate as men, but men's tweets are followed... View Details
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
Fifth Third’s employees back to the office he remarked that, “We can’t be a great company working remotely We can get the job done, but it’s tough to flourish.” The comment refers to Fifth Third’s management core. Like many service... View Details
Keywords: by James Heskett