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All HBS Web
(2,100)
- People (5)
- News (582)
- Research (963)
- Events (3)
- Multimedia (6)
- Faculty Publications (172)
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- 07 Aug 2019
- Research & Ideas
Big Infrastructure May Not Always Produce Big Benefits
interesting for researchers because the changes these countries are making are enormous for the local economy, and it is also a point in time where, in the case of India, there is very good recordkeeping and data. Even if you wanted to...
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- 2021
- Article
Fundraising for Stigmatized Groups: A Text Message Donation Experiment
By: Katerina Linos, Laura Jakli and Melissa Carlson
As government welfare programming contracts and NGOs increasingly assume core aid functions, they must address a long-standing challenge—that people in need often belong to stigmatized groups. To study other-regarding behavior, we fielded an experiment through a...
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Keywords:
Demographics;
Philanthropy and Charitable Giving;
Communication Strategy;
Civil Society or Community;
Non-Governmental Organizations;
Welfare;
Greece
Linos, Katerina, Laura Jakli, and Melissa Carlson. "Fundraising for Stigmatized Groups: A Text Message Donation Experiment." American Political Science Review 115, no. 1 (2021): 14–30.
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that...
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Keywords:
AT&T;
Bell Telephone;
Phone Lines;
Phone Operators;
Mechanical Switching;
Layoffs;
Technological Change;
Transition;
History;
Innovation and Invention;
Technological Innovation;
Information Technology;
Disruption;
Change Management;
Communications Industry;
Telecommunications Industry;
United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- 01 Aug 2007
- Op-Ed
Company Town: Fixing Corrupt Governments
Corporations could do a good job of running corrupt Third World governments. Corruption rules in too many of the world's democratically elected governments. From Achocalla, Bolivia, to Mayuge, Uganda, voters pick their leaders through the...
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Keywords:
by Eric Werker
- Article
Operational Efficiency and Effective Management in the Catheterization Laboratory
By: Grant W. Reed, Michael L. Tushman and Samir R. Kapadia
Operational efficiency is a core business principle in which organizations strive to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from...
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Keywords:
Cath Lab;
Catheterization Laboratory;
Health Care and Treatment;
Performance Efficiency;
Management;
Performance Productivity;
Cost Management;
Health Industry
Reed, Grant W., Michael L. Tushman, and Samir R. Kapadia. "Operational Efficiency and Effective Management in the Catheterization Laboratory." Journal of the American College of Cardiology 72, no. 20 (November 20, 2018): 2507–2517.
- Research Summary
Business and Low Income Sectors: The Creation of Economic and Social Value
In the last three decades, innovative commercial solutions have emerged in developing nations focusing on providing effective responses to the hugely underserved needs of low-income populations, both as consumers as well as active participants in productive value...
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- March 2009 (Revised April 2009)
- Case
AFSCME vs. Mozilo...and "Say on Pay" for All! (A) (Abridged)
By: Fabrizio Ferri and James Weber
Richard Ferlauto, director of pensions and benefits policy at the AFSCME, the largest public sector workers union in the U.S., was responsible for protecting the pensions of its members. Because pensions were invested for decades, Ferlauto wanted the companies in which...
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Keywords:
Voting;
Investment;
Investment Activism;
Corporate Governance;
Governing Rules, Regulations, and Reforms;
Governing and Advisory Boards;
Executive Compensation;
Ownership Stake;
Business and Shareholder Relations;
United States
Ferri, Fabrizio, and James Weber. AFSCME vs. Mozilo...and "Say on Pay" for All! (A) (Abridged). Harvard Business School Case 309-101, March 2009. (Revised April 2009.)
- March 2009 (Revised October 2009)
- Case
CalPERS' Emerging Equity Markets Principles
By: Robert G. Eccles and Aldo Sesia
The California Public Employees' Retirement System (CaIPERS)—the largest public pension fund in the U.S.—had adopted a new principles-based approach to investing in emerging market equities in November 2007. Previously, CalPERS internal and external money managers were...
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Keywords:
Values and Beliefs;
Investment Return;
Investment Funds;
Investment Portfolio;
Emerging Markets;
Corporate Social Responsibility and Impact;
Value;
Public Administration Industry;
Public Administration Industry;
China;
California
Eccles, Robert G., and Aldo Sesia. "CalPERS' Emerging Equity Markets Principles." Harvard Business School Case 409-054, March 2009. (Revised October 2009.)
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
2001) Note: Selecting companies for good to greatness may be just as difficult as selecting leaders. One of the 11 companies that Collins cited as going from good to great went on to bankruptcy in just seven...
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Keywords:
by Jim Heskett
- 09 Nov 2010
- First Look
First Look: November 9, 2010
quickly expose the shortcomings of your business strategy. But can you identify its weak points in good times as well? And can you focus on those weak points that really matter? I identify seven questions all executives should ask in...
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Keywords:
Sean Silverthorne
- 01 May 2012
- First Look
First Look: May 1
Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events Authors: Jiao Luo, Stephan Meier, and Felix Oberholzer-Gee Abstract One of the benefits of Corporate Social Responsibility (CSR) programs, it has been argued, is that...
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Keywords:
Carmen Nobel
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
nearly double the amount in 2012. That's nothing compared to the bonanza expected when the SEC opens up the floodgates for nonaccredited individual investors to directly acquire equity in private companies—and for companies to directly solicit the View Details
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
makes ideal Harvard Business School case material for teaching everything from multinational strategy to on-the-ground logistics. Marketing professor John A. Quelch recently introduced Tesco PLC: Fresh & Easy in the United States, developed from View Details
- 04 Jan 2019
- Working Paper Summaries
The Digital Commons: Tragedy or Opportunity? A Reflection on the 50th Anniversary of Hardin’s Tragedy of the Commons
Keywords:
by Frank Nagle
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
https://www.hbs.edu/faculty/Pages/item.aspx?num=55402 The Creation and Evolution of Entrepreneurial Public Markets By: Bernstein, Shai, Abhishek Dev, and Josh Lerner Abstract—This paper explores the creation and evolution of new stock...
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Keywords:
Dina Gerdeman
- Research Summary
Trust
By: Sandra J. Sucher
In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details
Keywords:
Power;
Globalization;
Leadership;
Corporate Culture;
Future Of Work;
Innovation;
Human Resources;
Technology Strategy;
Automation;
Stakeholder Engagement;
Employee Attitude;
Customer Behavior;
Shareholder Value;
Government And Business;
Impact Investing;
Corporate Accountability;
Corporate Change And Sustainability;
Asia;
Europe;
South America;
Middle East;
North And Central America;
Trust;
Asia;
Europe;
South America;
Middle East;
North and Central America
- 2014
- Working Paper
Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870–1940
By: Geoffrey Jones and Andrew Spadafora
This working paper examines the role of entrepreneurs in the municipal solid waste industry in industrialized central and northern Europe from the late nineteenth century to the 1940s. It explores the emergence of numerous German, Danish, and other European...
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Keywords:
Environmental Entrepreneurship;
Business History;
Entrepreneurship;
Health;
History;
Green Technology Industry;
Germany;
Denmark;
Hungary;
United Kingdom
Jones, Geoffrey, and Andrew Spadafora. "Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870–1940." Harvard Business School Working Paper, No. 14-084, March 2014.
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
firms are able to avoid defensiveness and resulting blindness. HCHP firms institutionalize what I call Learning and Governance Systems, a means for having honest, collective, and public conversations with key people at lower levels about...
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Keywords:
by Martha Lagace
- 2021
- Case
Starbucks: Opposing a Local Tax to Address Homelessness while Promoting Social Justice
By: Andrew J. Hoffman
In 2018, the Seattle City Council unanimously voted 9-0 for a tax that would require companies whose annual revenue surpassed $20 million to pay the city $275 per employee per year. The tax money would then be used to combat homelessness in Seattle. In response,...
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Keywords:
Taxation;
City;
Welfare;
Wealth and Poverty;
Corporate Social Responsibility and Impact;
Seattle
Hoffman, Andrew J. "Starbucks: Opposing a Local Tax to Address Homelessness while Promoting Social Justice." William Davidson Institute Case 3-330-494, 2021.
- Article
The Supply Chain Economy: New Policies to Drive Innovation and Jobs
By: Mercedes Delgado and Karen G. Mills
The debate in economic policymaking about the drivers of innovation and job creation has long centered on manufacturing versus services. The predominant view is that manufacturing drives innovation, wages, and growth, and that services provide less innovation and...
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Keywords:
Supply Chain Industries;
Supply Chain;
Economy;
Policy;
Innovation and Invention;
Jobs and Positions
Delgado, Mercedes, and Karen G. Mills. "The Supply Chain Economy: New Policies to Drive Innovation and Jobs." Economía Industrial, no. 421 (December 2021).