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Show Results For
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All HBS Web
(512)
- News (97)
- Research (353)
- Events (2)
- Multimedia (2)
- Faculty Publications (54)
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- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
consumers; 71 percent of those surveyed promised that brands and companies that placed their profits before people during the crisis would lose their trust forever. How can brands help during a crisis? Educate the public by transforming...
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by Jill Avery and Richard Edelman
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
mean? Desai: People think finance and accounting are fundamentally the same when, in fact, much of the finance approach is a reaction against accounting. If you take the information problem as central, then measuring cash becomes important, as View Details
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by Dina Gerdeman
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
Management That Works: How to Sell in a World That Never Stops Changing, Cespedes, a senior lecturer at Harvard Business School, offers research-based insight and context, and presents sales productivity not only as a core way to increase View Details
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by Kristen Senz
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
present to the future. After all, her compensation doesn't change whether she misses the target by a little or a lot; she still gets her full salary (assuming she doesn't get fired, of course). But by shifting View Details
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by Michael C. Jensen
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
technology so it could be useful to Western Union's most profitable real-time long-distance data customers. When an existing firm tries to insert a product or service with disruptive potential into its processes, what comes out the other...
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- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
in there who is an arrogant, ethnocentric person. It is important to understand country differences as strengths, not as impediments to your operation. The real battle now is shifting to how you use the world as a source of ideas and...
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by Cynthia Churchwell
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and profitably serve customers. It varies...
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by Benson Shapiro
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
widespread acceptance would prove a bane for incumbent U.S. tire makers. Radials' longer life would decrease unit demand in the profitable replacement market, providing an opening for foreign producers and smaller players like B.F....
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- 13 Sep 2021
- Research & Ideas
Science: The Unlikely Frontier for New Business Ideas
shrinking product lifecycles and rapidly changing technology are under pressure to bring new goods to market faster. Corporate spending on research and development (R&D) in the United States has also been outpacing inflation, raising the stakes for View Details
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by Avery Forman
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
Dave Cote and his team brought to managing their company during the Great Recession. The shift to managing companies for short-term financial interests has been an increasing trend among US businesses, leading to a focus on actions that...
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- 19 Sep 2005
- Research & Ideas
Rethinking Company Loyalty
organizations. But, at the same time, they don't really want to shift employers every two to three years for their entire careers. Similarly, companies would grind to a halt if they had to replace large portions of the workforce on a...
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by Lauren Keller Johnson
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World...
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- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
landscape of business is shifting from leaders who had high authority and faced low conflict to leaders who have lower authority and face greater conflict. Leadership skills that worked in the old model are unlikely to work today. MBAs...
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- 09 Apr 2020
- Research & Ideas
How Social Entrepreneurs Can Increase Their Investment Impact
can be profitable while doing good, suggests new research from Benjamin N. Roth, a Harvard Business School assistant professor in the Entrepreneurial Management Unit. “This idea that you're increasing your impact by leveraging capital,...
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by Rachel Layne
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
as the economy shifted from a mainly rural, agrarian model, to a city focused, factory based one We are witnessing the same happening now as we shift to the post information era. Not clear if enough new jobs...
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by James Heskett
- 08 Nov 2016
- First Look
November 8, 2016
shifts in strategy with far-reaching consequences for the structure of industries, the way people behave, and the resources they use. Transformational reforms typically involve a decision to change a suite of institutional arrangements...
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Sean Silverthorne
- 01 Nov 2011
- First Look
First Look: Nov. 1
short-term profits and returns to shareholders at the expense of worker safety and health, the environment, and society in general. In this article, I argue that a very different logic informs the practices of most high-performing and...
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Sean Silverthorne
- 04 Apr 2017
- First Look
First Look at New Research, April 4
initially lower profitability but higher growth potential. This sample-selection effect determines the secular trend in U.S. public firms’ cash holdings. A stylized firm industry model allows us to analyze two competing changes to the...
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Sean Silverthorne
- 19 May 2015
- First Look
First Look: May 19
discrete regime shifts in 1977 and 2000. The increase in bond risks after 1977 is attributed primarily to a shift in monetary policy towards a more anti-inflationary stance, while the more recent decrease in...
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Sean Silverthorne
- 24 Aug 2010
- First Look
First Look: August 24
competition, which puts pressure on policymakers to improve institutions; information, which provides necessary knowledge to citizens that can help them push for improved governance; trade in institutions, which allows effective institutions to move across borders; and...
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Sean Silverthorne