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  • 05 Sep 2012
  • First Look

First Look: September 5

markets. We find that introducing a signaling mechanism increases the welfare of workers and the number of matches, while the change in firm welfare is ambiguous. A signaling mechanism adds the most value for balanced markets. Should You Listen to the Customer?... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

Authors:Daniel R. Wong, Imtiaz S. Ali, David F. Torchiana, Arvind K. Agnihotri, Richard M. J. Bohmer, and Thomas J. Vander Salm Periodical:Surgery 145, no. 2 (February 2009):... View Details
Keywords: Martha Lagace
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

http://www.hbs.edu/research/pdf/11-035.pdf Reversing the Queue: Performance, Legitimacy, and Minority Hiring Authors:Andrew Hill and David Thomas Abstract Studies of minority hiring have found that poor-performing firms or firms in highly... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

managers may be trying to categorize their firms as small firms when investors favor small firms. Purchase the paper from SSRN ($5): http://papers.nber.org/papers/w13762 Allocating Marketing Resources Authors:Sunil Gupta and Thomas View Details
Keywords: Martha Lagace
  • 20 Apr 2010
  • First Look

First Look: April 20

Nonverbal Displays Affect Neuroendocrine Levels and Risk Tolerance Authors: Dana R. Carney, Amy J.C. Cuddy, and Andy J. Yap Publication: Psychological Science (forthcoming) Abstract Humans and other animals express power through open,... View Details
Keywords: Martha Lagace
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

  Working PapersAdding Bricks to Clicks: The Contingencies Driving Cannibalization and Complementarity in Multichannel Retailing (revised) Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary... View Details
Keywords: Martha Lagace
  • 01 Jun 2011
  • News

Faculty Books

Flying Without a Net: Turn Fear of Change into Fuel for Success by Thomas J. DeLong (Harvard Business Review Press) DeLong, the Philip J.... View Details
Keywords: Credit Intermediation and Related Activities; Finance; Funds, Trusts, and Other Financial Vehicles; Finance
  • December 2006
  • Supplement

King Arthur Flour--video

By: Thomas J. DeLong
Keywords: Food and Beverage Industry
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  • September 2005
  • Teaching Note

C&S Wholesale Grocers: Self-Managed Teams (TN)

By: Thomas J. DeLong
Keywords: Food; Management Teams; Food and Beverage Industry
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  • May 2002
  • Case

Mellon Investor Services

By: Thomas J. DeLong
James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the... View Details
Keywords: Organizational Change and Adaptation; Change Management; Innovation Leadership; Growth and Development Strategy; Business Strategy; Management Teams; Financial Services Industry; Insurance Industry; United States
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  • September 2000
  • Teaching Note

Strategic Services at Andersen Consulting TN

By: Thomas J. DeLong
Teaching Note for (9-899-065). View Details
Keywords: Consulting Industry
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  • 01 Dec 2018
  • News

From Das’s Desk

Reflective Leader. Led by HBS professors Tom DeLong and Scott Snook, participants delved into case discussions about authentic leadership, explored their personal strengths and weaknesses, and began to put... View Details
Keywords: Das Narayandas
  • Teaching Interest

LEAD

By: Thomas J. DeLong
This is a first year, required course. View Details
Keywords: LEAD; Leadership
  • Research Summary

Current Research

By: Thomas J. DeLong
I'm currently studying how global organizations organize talent management systems in order to maintain and enhance the performance of professionals.  I'm also interested in the socialization process of organizations based on size and focus of the... View Details
  • March 2015
  • Case

Aarti Grover and CMS Computers

By: Thomas J. DeLong
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  • July 2008
  • Case

Leading from the Side

By: Thomas J. DeLong
Harriet Cornwall, a partner at the law firm of Kensington Palmer, LLP, is made lead over a fellow group of attorneys. Put in charge of guiding her colleagues in their annual goal-setting initiative, she notices four that need special attention. Cornwall must address... View Details
Keywords: Goals and Objectives; Managerial Roles; Performance Evaluation; Partners and Partnerships
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  • 17 Jan 2008
  • Lecture

When Professionals Lead: The Challenges of Managing the Professional Services Firm.

By: Thomas J. DeLong
Keywords: Leadership; Management
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  • 05 Apr 2011
  • First Look

First Look: April 5

seeks to address how leaders develop a customer-centric organization, as well as how an organization saves its flagship brand after a crisis. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/511703-PDF-ENG Aardvark Thomas... View Details
Keywords: Sean Silverthorne
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

leaders teach? What do you think? Share your thoughts in the comments below. Reference: Thomas J. DeLong, Teaching by Heart: One Professor’s Journey to Inspire (Boston: Harvard Business Review Press, 2019)... View Details
Keywords: by James Heskett
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

Thomas J. SteenburghHarvard Business School Case 511-057 Better World Books, a young start-up, provides a socially conscious alternative to Amazon, collecting and selling used books to keep them out of the... View Details
Keywords: Sean Silverthorne