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  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

the patient’s condition in this way unlocks major opportunities to improve efficiency and guide reimbursement. For example, cost rates for individuals performing front line tasks can have as much as a ten-fold difference – a phenomenon... View Details
  • Article

Equitable and Efficient Coordination in Traffic Flow Management

By: Cynthia Barnhart, Dimitris Bertsimas, Constantine Caramanis and Douglas S. Fearing
When air traffic demand is projected to exceed capacity, the FAA implements Traffic Flow Management programs. Independently, these programs maintain a first-scheduled, first-served invariant, which is the accepted standard of fairness within the industry. Coordinating... View Details
Keywords: Traffic Flow Management; Ground Holding Programs; Equitable Flight Delay; Equity; Saving; Management; Management Practices and Processes; Demand and Consumers; Performance Capacity; Performance Efficiency; Conflict and Resolution; System; Aerospace Industry
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  • Web

Named Fellowship Funds - Alumni

College. Jennifer serves on the Board of Directors for Washington Performing Arts, an organization that brings music and dance to the community and provides artistic learning opportunities for children. She is also a member of the... View Details
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John... View Details
Keywords: Re: James L. Heskett
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

reason for this difference becomes obvious when we recalculate the quarterly cost of performing the customer service activities. In the exhibit "The Impact of Practical Capacity," time-driven ABC analysis reveals that only 83... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • Web

Online Business Courses & Certifications | HBS Online

4 weeks, 6-8 hrs/week Enroll by January 30 $1,850 Certificate Disruptive Strategy Professors Rory McDonald & Clayton Christensen Strengthen your capacity to create winning strategies and bring innovations to market by discovering customer... View Details
  • February 2009 (Revised September 2009)
  • Case

Investing in Early Learning as Economic Development at the Minneapolis Federal Reserve Bank

By: Stacey M. Childress and Geoff Eckman Marietta
In his role as Senior Vice President and Director of Research at the Federal Reserve Bank of Minneapolis (Minneapolis Fed), Art Rolnick and his colleague, Rob Grunewald, had written "Early Childhood Development: Economic Development with a High Public Return." The... View Details
Keywords: Development Economics; Early Childhood Education; Investment Return; Demand and Consumers; Supply and Industry; Performance Effectiveness; Nonprofit Organizations; Minneapolis; Saint Paul
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  • January 2015
  • Article

Collaboration in Multi-Partner R&D Projects: The Impact of Partnering Scale and Scope

By: Anant Mishra, Aravind Chandrasekaran and Alan MacCormack
How can firms design collaboration structures for effective performance in R&D projects that involve multiple partners? To address this question, we examine the theoretical underpinnings of collaboration structures in multi-partner R&D projects—i.e., the scale and the... View Details
Keywords: Multi-Partner R＆D Projects; Empirical Research; New Development; Collaboration Structures; Partnering Scale And Scope; Partners and Partnerships; Infrastructure; Performance Capacity; Research and Development; Collaborative Innovation and Invention
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  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

capacity for each business process? 2) How much resource capacity (time) is required to perform work for a company's many transactions, products, and customers? The book... View Details
Keywords: Martha Lagace
  • Web

Drivers of Competitiveness - Institute For Strategy And Competitiveness

for thinking about multiple dimensions of the environment and the way they interact. Clusters are concentrations of firms in particular fields, including suppliers, supporting services and related institutions. They enable productivity and new business formation.... View Details
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

that avoids liquidation of human and cultural assets." The book looks broadly at what it takes to build a high commitment, high performance (HCHP) system inside companies. It asks and answers questions such as: What outcomes must... View Details
Keywords: by Martha Lagace
  • 07 Dec 2021
  • Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

on the path to lean into more responsibility and more complex programs, projects, or initiatives. What is leadership capacity? At its root, leadership capacity is what the leader can do. Companies tend to gauge View Details
Keywords: by Hise Gibson and Shawnette Rochelle
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

to recognize and deal with. For example, an organization that has just completed a learning initiative may see a drop in productivity, at least in the short term. Edmondson and doctoral student Sara Singer explore the problematic relationship between learning and View Details
Keywords: by Sarah Jane Gilbert
  • 01 Feb 2001
  • News

What Makes a Good Leader

Richard P. Chapman Professor of Business Administration Recent book: The Arc of Ambition: Defining the Leadership Journey Chair: Organizational Behavior Unit Intrigued by: "Emotional intelligence. Leaders have the emotional capacity to... View Details
Keywords: Management
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

evidence that “short-termism" and “quarterly capitalism" are impairing firms' ability to invest, innovate, and provide good wages. We explain why S&P 500 shareholder-payout figures provide a misleadingly incomplete picture of corporate capital flows and... View Details
Keywords: Carmen Nobel
  • Web

Topics - HBS Working Knowledge

Adaptation (52) Organizational Culture (92) Organizational Design (139) Organizational Structure (16) Organizations (517) Outcome or Result (36) Ownership Type (9) Ownership (51) Partners and Partnerships (7) Patents (22) Perception (26) View Details
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

one a loser—it consistently underperformed against its competitors; one a climber—it started off poorly but dramatically improved its performance once it applied the 4+2 formula; and one a tumbler—it began the decade in good shape then... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

sales, inventory, and gross margin. We show that our model can be used to benchmark retailers' performance in sales, inventory, and gross margin simultaneously. Finally, we show that our model can be used to generate sales forecasts even... View Details
Keywords: Martha Lagace
  • 19 Mar 2007
  • Research & Ideas

Handicapping the Best Countries for Business

deficit that drives up interest rates. She cares if we have a huge current account deficit and import everything from elsewhere. Her own business might erode to the point of failure. Finally, the American cares because our economic View Details
Keywords: by Sean Silverthorne
  • Web

1.14 Academic Review/Academic Withdrawal - MBA

applicable evidence, the APC will consider whether: The student's inability to meet academic standards resulted from circumstances that are no longer present and are not expected to recur. Evidence exists that the student's academic ability and intellectual View Details